Health Violations Found NC 4 HEALTH VIOLATIONS

Onslow Wtr and Sewer Authority

EPA ID: NC0467035 · 156,755 people served · 17 ZIP codes

Unlike fully compliant utilities, Onslow Wtr and Sewer Authority has 3 outstanding EPA violations for approximately 156,755 residents.

Data: EPA SDWIS Last verified: 2026-04-02

B · 71
Avg Safety Score
156,755
People Served
17
ZIP Codes Served
19
Violations (5yr)
Groundwater
Water Source
0.006 mg/L
Max Lead Level
Zone 3
Radon Risk · Low
8
Contaminants Flagged
$205K
Median Home Value in Service Area

Compliance Trajectory

Worsening · Risk tier: High · 95% chance of violation in next 12 months

Violations went from 3 (2021) to 28 (2024). The pattern suggests growing compliance challenges.

Service Area Map

Coverage area for Onslow Wtr and Sewer Authority Source: EPA SDWIS service area boundaries.

Service area boundary — Grade B

Service Area Demographics

$66,555
Median Household Income
227,052
Service Area Population
49%
Disadvantaged Population
59th
Poverty Percentile
51th
Energy Burden Percentile
35%
Pre-1986 Housing

The Onslow Wtr and Sewer Authority serves a community with a median household income of $66,555 and an estimated 227,052 residents across its service area.

Environmental Justice Note: 49% of the population in this service area is classified as disadvantaged under EPA's EJScreen criteria. Communities with higher disadvantaged populations often face disproportionate environmental and health burdens, including aging water infrastructure and limited resources for remediation.

💧 Where Does Your Water Come From?

Groundwater

Onslow Wtr and Sewer Authority's water is pumped from underground aquifers. Groundwater is naturally filtered through rock and soil, but it can be vulnerable to PFAS contamination, nitrates from agriculture, and industrial chemicals that seep into the water table.

Elevated Risk
Source Contamination Risk
16th
Wastewater Discharge Proximity
54th
Superfund Site Proximity

About 1% of homes in Pender County, North Carolina rely on private wells rather than public water systems. Private well owners are responsible for their own water testing and treatment.

Infrastructure Risk

33 yr
Avg Pipe Age
Copper
Pipe Material
35 yr
Est. Remaining Life
Moderate Wear
Decay Status
Installed 49% of expected lifespan used End of life

Detected Contaminants

How Onslow Wtr and Sewer Authority compares to EPA limits

Atrazine 2 mg/L (EXCEEDS LIMIT)
0 EPA Limit: 0.003 mg/L
Endocrine disruption, cardiovascular & reproductive effects
Total Trihalomethanes (TTHM) 2 mg/L (EXCEEDS LIMIT)
0 EPA Limit: 0.08 mg/L
Bladder & rectal cancer risk; reproductive concerns

What This Means For You

Atrazine at 2 mg/L exceeds the EPA maximum of 0.003 mg/L. Endocrine disruption, cardiovascular & reproductive effects. Consider granular activated carbon (GAC) filtration.

Total Trihalomethanes (TTHM) at 2 mg/L exceeds the EPA maximum of 0.08 mg/L. Bladder & rectal cancer risk; reproductive concerns. Consider granular activated carbon (GAC) filtration.

Stage 2 DBP Rule at 8 mg/L exceeds the EPA maximum of mg/L.

Consumer Confidence Report Rule at 3 mg/L exceeds the EPA maximum of mg/L.

Stage 1 DBP Rule at 2 mg/L exceeds the EPA maximum of mg/L.

PFAS Detected in Service Area

PFAS ("forever chemicals") have been detected in water serving this system's area. 8 detections recorded.

State limits: HFPO-DA: 0.01 ppt
Health concern: PFAS are linked to cancer, thyroid disease, immune suppression, and developmental effects. They do not break down naturally.
Recommended filter: Reverse osmosis (RO) or activated carbon filters certified for PFAS removal. Find the right filter →

Atrazine was detected in this water system. granular activated carbon (GAC) filtration can reduce exposure.

Find a certified water filter →

Comparable Water Systems

Similar-sized systems in North Carolina

City of Asheville
157,431 people
F 25 violations
Davidson Water Inc.
153,632 people
A 2 violations
Union County Water System
167,554 people
B 8 violations
C 8 violations
City of Concord
120,548 people
B 15 violations

Estimated Remediation Costs

Average estimated costs across ZIP codes served by this system

Flood Insurance Water Filtration PFAS Treatment
Flood Insurance $1,550
Water Filtration $193
PFAS Treatment $71
Total Estimated Cost $1,814

Based on national averages for common remediation projects. Actual costs vary by property. Only issues flagged by EPA, FEMA, or state data for each ZIP code are included.

Cost of Inaction

If water quality issues in this service area are not addressed, the estimated financial impact per household is:

Estimated Healthcare Costs $1,500

Annual per household (CDC est.)

PFAS Exposure — Lifetime Cost $1,000

Per person (emerging research est.)

Estimated Cumulative Cost Per Household

5 years
$7,665
10 years
$15,330
20 years
$30,660

Compare: Estimated remediation cost is $1,814 (one-time) vs. $15,330 in estimated inaction costs over 10 years.

Estimates based on published EPA, CDC, and peer-reviewed research. Individual costs vary by household size, property, and health factors. These are conservative lower-bound estimates intended for awareness, not financial advice.

System Overview

Onslow Wtr and Sewer Authority (EPA ID: NC0467035) is a community water system in North Carolina that serves approximately 156,755 people from groundwater sources.

This system provides water to 17 ZIP codes across 15 communities.

Average Home Safety Score: B (71/100)

Based on water quality violations, lead levels, and radon risk across all ZIP codes served by this system.

Violation History

4 health-based violations recorded in the past 5 years. 3 remain unresolved.

Recent Violations

Date Contaminant Type Status
August 10, 2025 Lead and Copper Rule Monitoring Unresolved
July 1, 2025 Surface Water Treatment Rule Monitoring Resolved
November 1, 2024 Consumer Confidence Report Rule Monitoring Resolved
November 1, 2024 Revised Total Coliform Rule Monitoring Resolved
October 28, 2024 Lead and Copper Rule Monitoring Resolved
October 17, 2024 Stage 2 DBP Rule Health-based Resolved
October 17, 2024 Stage 2 DBP Rule Monitoring Resolved
September 1, 2024 Revised Total Coliform Rule Monitoring Resolved
September 1, 2024 Consumer Confidence Report Rule Monitoring Resolved
July 1, 2024 Total Trihalomethanes (TTHM) Monitoring Unresolved
February 1, 2024 Consumer Confidence Report Rule Monitoring Resolved
January 1, 2024 Revised Total Coliform Rule Monitoring Resolved
January 1, 2024 Atrazine Monitoring Resolved
January 1, 2024 Total Trihalomethanes (TTHM) Monitoring Unresolved
January 1, 2024 Stage 1 DBP Rule Monitoring Resolved
December 11, 2023 Consumer Confidence Report Rule Monitoring Resolved
July 11, 2023 Consumer Confidence Report Rule Monitoring Resolved

Contaminants Detected

The following contaminants have been flagged in EPA records for this water system:

Contaminant Category Violations Health-Based
Stage 2 DBP Rule Treatment Failure 8 Yes
Consumer Confidence Report Rule Reporting Failure 3 No
Atrazine Organic 2 No
Total Trihalomethanes (TTHM) Disinfection Byproducts 2 No
Stage 1 DBP Rule Treatment Failure 2 No
Lead and Copper Rule Treatment Failure 2 No
Revised Total Coliform Rule Microbiological 2 No
Surface Water Treatment Rule Treatment Failure 1 No

Lead & Copper

EPA Lead and Copper Rule sampling data for ZIP codes served by this system:

ZIP Code Lead Level Exceeds Limit Sample Date
28540 0.006 mg/L No N/A
28541 0.006 mg/L No N/A
28546 0.006 mg/L No N/A

Radon Risk in Service Area

Dominant radon zone for ZIP codes served by this system: Zone 3 (Low Risk)

Need help with your water quality?

Typical cost: Water test: typically $20–$50 (DIY kit) · Professional inspection: $150–$400

Find the Right Water Filter

Free tip: Let cold water run for 2 minutes before drinking — this helps flush lead from your pipes.

ZIP Codes Served

Coverage: 14 ZIP codes confirmed via EPA Community Water System Service Area Boundaries v3 plus 3 additional ZIPs inferred from SDWIS registry data. The EPA-confirmed set is the most reliable; SDWIS-inferred entries may be narrower than the real deployment area.

Data Sources

This report uses public data from the EPA Safe Drinking Water Information System (SDWIS). View the full compliance record for Onslow Wtr and Sewer Authority (NC0467035) on EPA.gov.

Frequently Asked Questions

Is Onslow Wtr and Sewer Authority water safe to drink?

Onslow Wtr and Sewer Authority has recorded 4 health-based violations in the past 5 years. While the system is required to treat water to meet federal standards, you may want to consider additional precautions such as a certified water filter.

How many people does Onslow Wtr and Sewer Authority serve?

Onslow Wtr and Sewer Authority serves approximately 156,755 people across 17 ZIP codes in North Carolina.

Where does Onslow Wtr and Sewer Authority get its water?

The primary water source is groundwater.

Contact Your Water Utility

Public-record contact information for the water utility serving this system. Use these channels to request water quality reports, ask about service, or report issues directly.

Phone
(910) 455-0722
ZipCheckup is not affiliated with this water utility, does not act as its agent, and does not provide customer support for it. Contact details shown are public-record information from CCR filings. For service issues, contact the utility directly using the information above.
Address
228 Georgetown Road, Jacksonville, North Carolina 28540

Contact information from Onslow Water and Sewer Authority (ONWASA) Consumer Confidence Report.

ZipCheckup is not affiliated with this water utility, does not act as its agent, and does not provide customer support for it. Contact details shown are public-record information from CCR filings. For service issues, contact the utility directly using the information above.

Water Source & Treatment

Where this water originates and how it's treated before reaching your tap.

Source
ground_water
Disinfectant used
free_chlorine
Treatment chemicals reported
fluoridechlorine

Source: Onslow Water and Sewer Authority (ONWASA) Consumer Confidence Report.

ZipCheckup is not affiliated with this water utility. Treatment and source data are sourced from the utility's published CCR filings.

Source water assessment from Onslow Water and Sewer Authority (ONWASA) Consumer Confidence Report:
NCDEQ SWAP conducted assessments for ONWASA's drinking water sources. Well 1 rated Lower susceptibility; R2 rated Moderate; Dixon 1 rated Lower; Hubert 1 rated Moderate. Report date September 2020. ONWASA maintains a Wellhead Plan adopted in 2002 to help protect its drinking water source.

Treatment regime

How this utility classifies its treatment process and what each reported treatment chemical does.

Treatment classification
Standard
Disinfection plus one or more treatment additives — typically corrosion control, pH adjustment, or fluoridation. Standard regime for utilities serving treated municipal water.

Treatment chemicals and what each one does

Chemical names are reported verbatim by the utility. Purpose categories are ZipCheckup annotations based on standard drinking-water treatment practice.

Disinfectant
Inactivates bacteria, viruses, and parasites in the treated water.
chlorine
Fluoridation
Added at low levels per state or local public-health policy for dental health.
fluoride

Watershed exposure sources reported

Land-use and natural conditions identified in the utility's source-water assessment as potential contamination sources upstream of treatment.

Microbial contaminantsInorganic contaminantsPesticides and herbicidesOrganic chemical contaminantsRadioactive contaminants

Treatment classification and chemical list sourced from Onslow Water and Sewer Authority (ONWASA) Consumer Confidence Report.

Treatment intensity is a ZipCheckup-derived classification based on the chemicals and processes the utility reports. Chemicals and contamination sources are taken verbatim from the utility's CCR filing. Routine federal monitoring and contaminant testing shown elsewhere on this page determine whether the water meets safety standards, not the treatment classification.

Federal UCMR5 PFAS Monitoring: Tested Clean

This water system was tested under the federal EPA Unregulated Contaminant Monitoring Rule (UCMR5). No PFAS compounds were detected.

Samples collected
240

Current MCL reflects the lowest state-enforceable limit (NYS 10 ppt for PFOA/PFOS, effective August 2020). The federal final MCL of 4 ppt for PFOA/PFOS (EPA April 2024 rule) is not enforceable until April 2029. Detections above 4 ppt but below 10 ppt are below current MCL but above the future federal limit.

Source: U.S. EPA UCMR5 (Unregulated Contaminant Monitoring Rule, 5th cycle) — per-system federal sampling, 2023–2025. EPA UCMR5 monitoring program →

Understand PFAS health context and filtration →

Lead service line replacement plan from Onslow Water and Sewer Authority (ONWASA) Consumer Confidence Report:
ONWASA has been working to identify service line materials throughout the water system and prepared an inventory of all service lines. Public inventory available at https://lead-service-line-inventory-onwasa.hub.arcgis.com/. Next lead/copper sampling compliance period is July-Dec 2025.

Lead Service Line Replacement Tracker

This water utility's lead service line (LSL) replacement program is tracked from public Consumer Confidence Report filings. Email signup notifies subscribers when the utility files an updated replacement plan or progress milestone.

Get notified on replacement progress

Subscribers receive an email when this utility updates its LSL plan, files a milestone report, or adjusts replacement timelines. No marketing, no third-party sharing.

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Onslow Water and Sewer Authority (ONWASA)

ZipCheckup is not affiliated with this water utility. LSL replacement-program data is sourced from public CCR filings published by the utility. Subscription notifications are based on automated parsing of subsequent CCR releases.

Learn more about Lead and Copper Rule replacement requirements →

Lead Service Line Inventory

Service line breakdown reported under the federal Lead and Copper Rule Improvements (LCRI) inventory requirement:

0
Confirmed Lead
0
Galvanized — Replacement Required
17,422
Unknown Material
41,646
Confirmed Non-Lead

This system reports zero confirmed lead service lines in its inventory. Unknown-material counts may still warrant verification.

Federal LCRI rule (effective October 2024) requires every public water system to inventory its service lines and complete lead-line replacement within 10 years.

Federal Regulatory Status · 2026Q1
LCRR inventory submission: Reported all required service line types
Latest tap sample on 2023-01-01 did not exceed the federal lead action level.
Reporting compliance issue flagged by EPA under Rule 2E.
Compliance issue flagged by EPA under Rule 4G.
Population served: 156,755
Reported to North Carolina

Source: EPA SDWIS Federal Service Line Inventory (Phase 2) · Submitted 2026

ZipCheckup is not affiliated with the utility or state agency. Inventory figures render verbatim from the public LCRI submission cited above; ZipCheckup does not perform inspections or replacements.

Learn about lead in drinking water →

Aesthetic water quality

These measurements describe the look, taste, and feel of the water this utility delivers. They are not contaminant violations — they sit alongside federal Secondary Maximum Contaminant Levels (SMCLs) which the EPA publishes as non-enforceable guidance.

pH
8.8
How acidic or basic the water is on a 0-14 scale. Drinking water is typically near neutral.
EPA secondary range: 6.5 – 8.5
Fluoride
3.5 ppm
Utility adds fluoride
Measured fluoride concentration in parts per million.
EPA secondary MCL: 2.0 ppm

Aesthetic measurements from Onslow Water and Sewer Authority (ONWASA) Consumer Confidence Report.

Aesthetic measurements are reported by the utility from its annual sampling. EPA Secondary MCLs are advisory thresholds — values outside them indicate aesthetic concerns such as taste or appearance, not health violations. Federal contaminant testing is shown in the sections above.

Notable events and violations

This section summarizes events the utility chose to disclose in its most recent Consumer Confidence Report, plus any federal compliance violations the utility recorded against itself. Both lists are utility-authored — ZipCheckup does not audit, judge, or reorder them.

Federal compliance violations on record

These entries are taken verbatim from the utility's CCR violations section. EPA defines four broad violation categories: Maximum Contaminant Level (MCL), Treatment Technique (TT), Monitoring & Reporting (M&R), and Public Notification (PN).

  • monitoring · Total Coliform (routine sample)
    Date not published
    ONWASA failed to collect the required Total Coliform routine sample for the monitoring period beginning February 1, 2024. Corrected on March 11, 2024.
  • monitoring · Disinfectant Residual (routine sample)
    Date not published
    ONWASA failed to collect the required Disinfectant Residual routine sample for the monitoring period beginning February 1, 2024. Corrected on March 11, 2024.

Violations record from Onslow Water and Sewer Authority (ONWASA) Consumer Confidence Report.

Notable events from the utility's CCR

These bullet entries are the utility's own narration of operational, regulatory, or infrastructure events during the reporting period.

Notable events from Onslow Water and Sewer Authority (ONWASA) Consumer Confidence Report:
  • Fluoride levels in some ONWASA source water wells reached up to 3.5 mg/L (SMCL exceedance), triggering public notice; children under nine advised to use alternative water sources.
  • ONWASA is working to identify all service line materials and prepared a public inventory accessible at https://lead-service-line-inventory-onwasa.hub.arcgis.com/.

ZipCheckup note: items above reflect what the utility published in its most recent CCR. Federal violation records are also tracked separately by the EPA Safe Drinking Water Information System (SDWIS) — the SDWIS record is the authoritative federal source for any specific regulatory action.

How Water Systems Appear in Rankings

Water systems are evaluated by violation history, contaminant detections, and service population. Larger systems with more service connections appear in more rankings.

Frequently Asked Questions

Is water from Onslow Wtr and Sewer Authority safe to drink?
Onslow Wtr and Sewer Authority earns a B safety grade with 19 violations in the past 5 years. Tap water meets EPA standards for most contaminants.
What contaminants are in Onslow Wtr and Sewer Authority's water?
Detected contaminants include Atrazine, Total Trihalomethanes (TTHM), Stage 2 DBP Rule, Consumer Confidence Report Rule. Each is compared against EPA maximum contaminant levels (MCLs) in the detailed breakdown above.
Should I use a water filter?
Given 5 contaminants above EPA limits, a certified water filter can provide an extra layer of protection. The best type depends on specific contaminants in your water.
How many people does Onslow Wtr and Sewer Authority serve?
Onslow Wtr and Sewer Authority serves approximately 156,755 people with drinking water across 17 ZIP codes.
What is Onslow Wtr and Sewer Authority's water source?
Onslow Wtr and Sewer Authority draws water from groundwater sources. Source type affects which contaminants are most likely to be present.
Is there lead in Onslow Wtr and Sewer Authority's water?
The maximum detected lead level is 0.006 mg/L. This is within EPA action level guidelines.
What is the demographic profile of Onslow Wtr and Sewer Authority's service area?
The Onslow Wtr and Sewer Authority service area has a median household income of $66,555. EPA EJScreen data classifies 49% of the population as disadvantaged, which may indicate greater vulnerability to environmental health risks.
Where does Onslow Wtr and Sewer Authority get its water?
Onslow Wtr and Sewer Authority's water is pumped from underground aquifers. Groundwater is naturally filtered through rock and soil, but it can be vulnerable to PFAS contamination, nitrates from agriculture, and industrial chemicals that seep into the water table. Based on violation history and environmental factors, the source contamination risk is currently elevated.

What You Can Do

1

Test your water

Home test kits can detect lead, bacteria, and other contaminants at your tap. Find the right filter →

2

Check your specific ZIP code

Water quality can vary within a system. View nearest ZIP report →

3

Contact your utility

Onslow Wtr and Sewer Authority (EPA ID: NC0467035) — request the latest Consumer Confidence Report or ask about specific contaminants.

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