New Britain Water Department
EPA ID: CT0890011 · 73,534 people served · 11 ZIP codes
Tallying the federal enforcement file for New Britain Water Department yields 1 open violation that have not been formally closed — each finding sits in the EPA database while the utility continues to deliver water to approximately 73,534 residents and works through the required corrective action process.
Data: EPA SDWIS Last verified: 2026-04-02
Service Area Map
Coverage area for New Britain Water Department Source: EPA SDWIS service area boundaries.
Service area boundary — Grade A
Service Area Demographics
The New Britain Water Department serves a community with a median household income of $91,114 and an estimated 262,638 residents across its service area. Approximately 78% of housing stock was built before 1986, which increases the likelihood of lead service lines and older plumbing.
🌊 Where Does Your Water Come From?
New Britain Water Department's water is drawn from rivers, lakes, or reservoirs. Surface water sources are more exposed to agricultural runoff, stormwater, and upstream discharges, but they typically receive more intensive treatment before reaching your tap.
Superfund Proximity Note: This service area ranks in the 60th percentile nationally for proximity to Superfund (NPL) sites.
Infrastructure Risk
Detected Contaminants
How New Britain Water Department compares to EPA limits
What This Means For You
Haloacetic Acids (HAA5) at 1 mg/L exceeds the EPA maximum of 0.06 mg/L. Cancer risk; reproductive & developmental effects. Consider granular activated carbon (GAC) filtration.
Revised Total Coliform Rule at 2 presence exceeds the EPA maximum of presence.
Stage 1 DBP Rule at 1 mg/L exceeds the EPA maximum of mg/L.
PFAS Detected in Service Area
PFAS ("forever chemicals") have been detected in water serving this system's area. 47 detections recorded. 14 exceed federal EPA limits (4 ppt for PFOA/PFOS).
Haloacetic Acids (HAA5) was detected in this water system. granular activated carbon (GAC) filtration can reduce exposure.
Find a certified water filter →Comparable Water Systems
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Estimated Remediation Costs
Average estimated costs across ZIP codes served by this system
Based on national averages for common remediation projects. Actual costs vary by property. Only issues flagged by EPA, FEMA, or state data for each ZIP code are included.
System Overview
New Britain Water Department (EPA ID: CT0890011) is a community water system in Connecticut that serves approximately 73,534 people from surface water sources.
This system provides water to 11 ZIP codes across 8 communities.
Average Home Safety Score: A (90/100)
Based on water quality violations, lead levels, and radon risk across all ZIP codes served by this system.
Violation History
Recent Violations
| Date | Contaminant | Type | Status |
|---|---|---|---|
| December 30, 2023 | Stage 1 DBP Rule | Monitoring | Resolved |
| October 1, 2023 | Stage 1 DBP Rule | Monitoring | Unresolved |
| April 1, 2023 | Revised Total Coliform Rule | Monitoring | Resolved |
| January 1, 2023 | Revised Total Coliform Rule | Monitoring | Resolved |
Contaminants Detected
The following contaminants have been flagged in EPA records for this water system:
| Contaminant | Category | Violations | Health-Based |
|---|---|---|---|
| Revised Total Coliform Rule | Microbiological | 2 | No |
| Haloacetic Acids (HAA5) | Disinfection Byproducts | 1 | No |
| Stage 1 DBP Rule | Treatment Failure | 1 | No |
Lead & Copper
EPA Lead and Copper Rule sampling data for ZIP codes served by this system:
| ZIP Code | Lead Level | Exceeds Limit | Sample Date |
|---|---|---|---|
| 06050 | 0.002 mg/L | No | N/A |
| 06051 | 0.002 mg/L | No | N/A |
| 06052 | 0.002 mg/L | No | N/A |
| 06053 | 0.002 mg/L | No | N/A |
| 06062 | 0.0014 mg/L | No | N/A |
Radon Risk in Service Area
Dominant radon zone for ZIP codes served by this system: Zone 3 (Low Risk)
Need help with your water quality?
Typical cost: Water test: typically $20–$50 (DIY kit) · Professional inspection: $150–$400
Find the Right Water FilterFree tip: Let cold water run for 2 minutes before drinking — this helps flush lead from your pipes.
ZIP Codes Served
Coverage: 10 ZIP codes confirmed via EPA Community Water System Service Area Boundaries v3 plus 1 additional ZIP inferred from SDWIS registry data. The EPA-confirmed set is the most reliable; SDWIS-inferred entries may be narrower than the real deployment area.
- 06010 — Bristol
- 06032 — Farmington
- 06037 — Berlin
- 06050 — New Britain
- 06051 — New Britain
- 06052 — New Britain
- 06053 — New Britain
- 06062 — Plainville
- 06111 — Newington
- 06479 — Plantsville
- 06489 — Southington
Data Sources
This report uses public data from the EPA Safe Drinking Water Information System (SDWIS). View the full compliance record for New Britain Water Department (CT0890011) on EPA.gov.
Frequently Asked Questions
Is New Britain Water Department water safe to drink?
New Britain Water Department has only monitoring/reporting violations, which are procedural in nature. The system meets federal health-based standards.
How many people does New Britain Water Department serve?
New Britain Water Department serves approximately 73,534 people across 11 ZIP codes in Connecticut.
Where does New Britain Water Department get its water?
The primary water source is surface water.
Contact Your Water Utility
Public-record contact information for the water utility serving this system. Use these channels to request water quality reports, ask about service, or report issues directly.
Contact information from New Britain Water Department Consumer Confidence Report.
ZipCheckup is not affiliated with this water utility, does not act as its agent, and does not provide customer support for it. Contact details shown are public-record information from CCR filings. For service issues, contact the utility directly using the information above.
Water Source & Treatment
Where this water originates and how it's treated before reaching your tap.
Source: New Britain Water Department Consumer Confidence Report.
ZipCheckup is not affiliated with this water utility. Treatment and source data are sourced from the utility's published CCR filings.
An assessment of New Britain’s source water was completed by the Department of Public Health, Drinking Water Section. The updated assessment report can be found on the Department of Public Health’s website at dir.ct.gov/dph/Water/SWAP/Community/CT0890011.PDF. The assessment found that one of our water sources has a high susceptibility to potential sources of contamination because it is located in an urban setting.
Treatment regime
How this utility classifies its treatment process and what each reported treatment chemical does.
Treatment chemicals and what each one does
Chemical names are reported verbatim by the utility. Purpose categories are ZipCheckup annotations based on standard drinking-water treatment practice.
Watershed exposure sources reported
Land-use and natural conditions identified in the utility's source-water assessment as potential contamination sources upstream of treatment.
Treatment classification and chemical list sourced from New Britain Water Department Consumer Confidence Report.
Treatment intensity is a ZipCheckup-derived classification based on the chemicals and processes the utility reports. Chemicals and contamination sources are taken verbatim from the utility's CCR filing. Routine federal monitoring and contaminant testing shown elsewhere on this page determine whether the water meets safety standards, not the treatment classification.
Federal UCMR5 PFAS Monitoring: Tested Clean
This water system was tested under the federal EPA Unregulated Contaminant Monitoring Rule (UCMR5). No PFAS compounds were detected.
Current MCL reflects the lowest state-enforceable limit (NYS 10 ppt for PFOA/PFOS, effective August 2020). The federal final MCL of 4 ppt for PFOA/PFOS (EPA April 2024 rule) is not enforceable until April 2029. Detections above 4 ppt but below 10 ppt are below current MCL but above the future federal limit.
Source: U.S. EPA UCMR5 (Unregulated Contaminant Monitoring Rule, 5th cycle) — per-system federal sampling, 2023–2025. EPA UCMR5 monitoring program →
The U.S. EPA has required the New Britain Water Department to prepare a complete inventory of all water service lines that bring drinking water to our customers’ homes. The goal of the program is to identify lead service lines that may be in the system. The department is asking all customers to help us identify the materials of their lines. The lead service inventory may be found at newbritainct.gov/services/water-department/servicelineinventory.
Lead Service Line Replacement Tracker
This water utility's lead service line (LSL) replacement program is tracked from public Consumer Confidence Report filings. Email signup notifies subscribers when the utility files an updated replacement plan or progress milestone.
New Britain Water Department
ZipCheckup is not affiliated with this water utility. LSL replacement-program data is sourced from public CCR filings published by the utility. Subscription notifications are based on automated parsing of subsequent CCR releases.
Learn more about Lead and Copper Rule replacement requirements →
Lead Service Line Inventory
Service line breakdown reported under the federal Lead and Copper Rule Improvements (LCRI) inventory requirement:
Federal LCRI rule (effective October 2024) requires every public water system to inventory its service lines and complete lead-line replacement within 10 years.
Source: EPA SDWIS Federal Service Line Inventory (Phase 2) · Submitted 2026
ZipCheckup is not affiliated with the utility or state agency. Inventory figures render verbatim from the public LCRI submission cited above; ZipCheckup does not perform inspections or replacements.
Aesthetic water quality
These measurements describe the look, taste, and feel of the water this utility delivers. They are not contaminant violations — they sit alongside federal Secondary Maximum Contaminant Levels (SMCLs) which the EPA publishes as non-enforceable guidance.
Aesthetic measurements from New Britain Water Department Consumer Confidence Report.
Aesthetic measurements are reported by the utility from its annual sampling. EPA Secondary MCLs are advisory thresholds — values outside them indicate aesthetic concerns such as taste or appearance, not health violations. Federal contaminant testing is shown in the sections above.
How Water Systems Appear in Rankings
Water systems are evaluated by violation history, contaminant detections, and service population. Larger systems with more service connections appear in more rankings.
Frequently Asked Questions
What You Can Do
Test your water
Home test kits can detect lead, bacteria, and other contaminants at your tap. Find the right filter →
Check your specific ZIP code
Water quality can vary within a system. View nearest ZIP report →
Contact your utility
New Britain Water Department (EPA ID: CT0890011) — request the latest Consumer Confidence Report or ask about specific contaminants.