City of High Point
EPA ID: NC0241020 · 118,399 people served · 14 ZIP codes
Despite the 3 historical violations in its record, City of High Point has cleared every one and now meets EPA standards serving 118,399 residents.
Data: EPA SDWIS Last verified: 2026-04-02
Compliance Trajectory
Worsening · Risk tier: High · 95% chance of violation in next 12 months
Violations went from 3 (2024) to 14 (2025). The pattern suggests growing compliance challenges.
Service Area Map
Coverage area for City of High Point Source: EPA SDWIS service area boundaries.
Service area boundary — Grade A
Service Area Demographics
The City of High Point serves a community with a median household income of $64,395 and an estimated 373,977 residents across its service area. Approximately 49% of housing stock was built before 1986, which increases the likelihood of lead service lines and older plumbing.
Environmental Justice Note: 35% of the population in this service area is classified as disadvantaged under EPA's EJScreen criteria. Communities with higher disadvantaged populations often face disproportionate environmental and health burdens, including aging water infrastructure and limited resources for remediation.
🌊 Where Does Your Water Come From?
City of High Point's water is drawn from rivers, lakes, or reservoirs. Surface water sources are more exposed to agricultural runoff, stormwater, and upstream discharges, but they typically receive more intensive treatment before reaching your tap.
About 1% of homes in Guilford County, North Carolina rely on private wells rather than public water systems. Private well owners are responsible for their own water testing and treatment.
Infrastructure Risk
Detected Contaminants
How City of High Point compares to EPA limits
What This Means For You
Total Trihalomethanes (TTHM) at 1 mg/L exceeds the EPA maximum of 0.08 mg/L. Bladder & rectal cancer risk; reproductive concerns. Consider granular activated carbon (GAC) filtration.
Surface Water Treatment Rule at 1 mg/L exceeds the EPA maximum of mg/L.
E. coli at 1 Zero tolerance (any positive sample triggers immediate action) exceeds the EPA maximum of Zero tolerance (any positive sample triggers immediate action). Severe GI illness; potentially fatal kidney failure in children. Consider UV disinfection (99.99%) filtration.
PFAS Detected in Service Area
PFAS ("forever chemicals") have been detected in water serving this system's area. 87 detections recorded. 27 exceed federal EPA limits (4 ppt for PFOA/PFOS).
Total Trihalomethanes (TTHM) was detected in this water system. granular activated carbon (GAC) filtration can reduce exposure.
Find a certified water filter →Comparable Water Systems
Similar-sized systems in North Carolina
Estimated Remediation Costs
Average estimated costs across ZIP codes served by this system
Based on national averages for common remediation projects. Actual costs vary by property. Only issues flagged by EPA, FEMA, or state data for each ZIP code are included.
System Overview
City of High Point, (EPA ID: NC0241020) is a community water system in North Carolina that serves approximately 118,399 people from surface water sources.
This system provides water to 14 ZIP codes across 6 communities.
Average Home Safety Score: A (92/100)
Based on water quality violations, lead levels, and radon risk across all ZIP codes served by this system.
Violation History
Recent Violations
| Date | Contaminant | Type | Status |
|---|---|---|---|
| January 1, 2025 | E. coli | Health-based | Resolved |
| July 1, 2024 | Surface Water Treatment Rule | Monitoring | Resolved |
| April 1, 2024 | Total Trihalomethanes (TTHM) | Monitoring | Resolved |
Contaminants Detected
The following contaminants have been flagged in EPA records for this water system:
| Contaminant | Category | Violations | Health-Based |
|---|---|---|---|
| Total Trihalomethanes (TTHM) | Disinfection Byproducts | 1 | No |
| Surface Water Treatment Rule | Treatment Failure | 1 | No |
| E. coli | Microbiological | 1 | Yes |
Health Risk Details
E. coli (EPA limit: Zero tolerance (any positive sample triggers immediate action))
Severe GI illness; potentially fatal kidney failure in children At-risk groups: children under 5, elderly, immunocompromised individuals, pregnant women.
Removal methods: UV disinfection (99.99%), chlorination, reverse osmosis. Find the right filter →
Lead & Copper
EPA Lead and Copper Rule sampling data for ZIP codes served by this system:
| ZIP Code | Lead Level | Exceeds Limit | Sample Date |
|---|---|---|---|
| 27260 | 0.00379 mg/L | No | N/A |
| 27261 | 0.00379 mg/L | No | N/A |
| 27262 | 0.00379 mg/L | No | N/A |
| 27263 | 0.00379 mg/L | No | N/A |
| 27264 | 0.00379 mg/L | No | N/A |
| 27265 | 0.00379 mg/L | No | N/A |
| 27268 | 0.00379 mg/L | No | N/A |
Radon Risk in Service Area
Dominant radon zone for ZIP codes served by this system: Zone 3 (Low Risk)
Need help with your water quality?
Typical cost: Water test: typically $20–$50 (DIY kit) · Professional inspection: $150–$400
Find the Right Water FilterFree tip: Let cold water run for 2 minutes before drinking — this helps flush lead from your pipes.
ZIP Codes Served
Coverage: 12 ZIP codes confirmed via EPA Community Water System Service Area Boundaries v3 plus 2 additional ZIPs inferred from SDWIS registry data. The EPA-confirmed set is the most reliable; SDWIS-inferred entries may be narrower than the real deployment area.
- 27235 — Colfax
- 27260 — High Point
- 27261 — High Point
- 27262 — High Point
- 27263 — High Point
- 27264 — High Point
- 27265 — High Point
- 27268 — High Point
- 27282 — Jamestown
- 27284 — Kernersville
- 27360 — Thomasville
- 27407 — Greensboro
- 27409 — Greensboro
- 27410 — Greensboro
Data Sources
This report uses public data from the EPA Safe Drinking Water Information System (SDWIS). View the full compliance record for City of High Point (NC0241020) on EPA.gov.
Frequently Asked Questions
Is City of High Point water safe to drink?
City of High Point has recorded 1 health-based violation in the past 5 years. While the system is required to treat water to meet federal standards, you may want to consider additional precautions such as a certified water filter.
How many people does City of High Point serve?
City of High Point serves approximately 118,399 people across 14 ZIP codes in North Carolina.
Where does City of High Point get its water?
The primary water source is surface water.
Contact Your Water Utility
Public-record contact information for the water utility serving this system. Use these channels to request water quality reports, ask about service, or report issues directly.
Contact information from City of High Point Consumer Confidence Report.
ZipCheckup is not affiliated with this water utility, does not act as its agent, and does not provide customer support for it. Contact details shown are public-record information from CCR filings. For service issues, contact the utility directly using the information above.
Water Source & Treatment
Where this water originates and how it's treated before reaching your tap.
Source: City of High Point Consumer Confidence Report.
ZipCheckup is not affiliated with this water utility. Treatment and source data are sourced from the utility's published CCR filings.
The relative susceptibility rating of each source for the City of High Point was determined by combining the contaminant rating (number and location of PCSs within the assessment area) and the inherent vulnerability rating. The assessment findings are summarized in the table below: Susceptibility of Sources to Potential Contaminant Sources (PCSs) Source Name Susceptibility Rating SWAP Report Date City Lake Higher September 2020 Oak Hollow Lake Higher September 2020
Treatment regime
How this utility classifies its treatment process and what each reported treatment chemical does.
Treatment chemicals and what each one does
Chemical names are reported verbatim by the utility. Purpose categories are ZipCheckup annotations based on standard drinking-water treatment practice.
Treatment classification and chemical list sourced from City of High Point Consumer Confidence Report.
Treatment intensity is a ZipCheckup-derived classification based on the chemicals and processes the utility reports. Chemicals and contamination sources are taken verbatim from the utility's CCR filing. Routine federal monitoring and contaminant testing shown elsewhere on this page determine whether the water meets safety standards, not the treatment classification.
Federal UCMR5 PFAS Monitoring: Above Current MCL
This water system was tested under the federal EPA Unregulated Contaminant Monitoring Rule (UCMR5). One or more PFAS compounds were measured above the current state-enforceable MCL.
Current MCL reflects the lowest state-enforceable limit (NYS 10 ppt for PFOA/PFOS, effective August 2020). The federal final MCL of 4 ppt for PFOA/PFOS (EPA April 2024 rule) is not enforceable until April 2029. Detections above 4 ppt but below 10 ppt are below current MCL but above the future federal limit.
Source: U.S. EPA UCMR5 (Unregulated Contaminant Monitoring Rule, 5th cycle) — per-system federal sampling, 2023–2025. EPA UCMR5 monitoring program →
PFAS Substances Detected in This System
This water system's Consumer Confidence Report disclosed the following PFAS compounds. Levels are from the utility's most recent reporting cycle.
In April 2024, EPA finalized the first National Primary Drinking Water Regulation for six PFAS. Public water systems have until 2029 to comply. EPA — PFAS regulation overview →
Source: Consumer Confidence Report disclosed by City of High Point.
ZipCheckup is not affiliated with this water utility. PFAS detection data is sourced from public Consumer Confidence Reports filed by the utility itself.
We have been working to identify service line materials throughout the water system and prepared an inventory of all service lines in our water system. To access this inventory please go to https://www.highpointnc.gov/2709/Lead-Free-HP.
Lead Service Line Replacement Tracker
This water utility's lead service line (LSL) replacement program is tracked from public Consumer Confidence Report filings. Email signup notifies subscribers when the utility files an updated replacement plan or progress milestone.
City of High Point
ZipCheckup is not affiliated with this water utility. LSL replacement-program data is sourced from public CCR filings published by the utility. Subscription notifications are based on automated parsing of subsequent CCR releases.
Learn more about Lead and Copper Rule replacement requirements →
Lead Service Line Inventory
Service line breakdown reported under the federal Lead and Copper Rule Improvements (LCRI) inventory requirement:
Federal LCRI rule (effective October 2024) requires every public water system to inventory its service lines and complete lead-line replacement within 10 years.
Source: EPA SDWIS Federal Service Line Inventory (Phase 2) · Submitted 2026
ZipCheckup is not affiliated with the utility or state agency. Inventory figures render verbatim from the public LCRI submission cited above; ZipCheckup does not perform inspections or replacements.
Aesthetic water quality
These measurements describe the look, taste, and feel of the water this utility delivers. They are not contaminant violations — they sit alongside federal Secondary Maximum Contaminant Levels (SMCLs) which the EPA publishes as non-enforceable guidance.
Aesthetic measurements from City of High Point Consumer Confidence Report.
Aesthetic measurements are reported by the utility from its annual sampling. EPA Secondary MCLs are advisory thresholds — values outside them indicate aesthetic concerns such as taste or appearance, not health violations. Federal contaminant testing is shown in the sections above.
Notable events and violations
This section summarizes events the utility chose to disclose in its most recent Consumer Confidence Report, plus any federal compliance violations the utility recorded against itself. Both lists are utility-authored — ZipCheckup does not audit, judge, or reorder them.
Federal compliance violations on record
These entries are taken verbatim from the utility's CCR violations section. EPA defines four broad violation categories: Maximum Contaminant Level (MCL), Treatment Technique (TT), Monitoring & Reporting (M&R), and Public Notification (PN).
-
monitoring · Disinfection Byproducts (DBPs)2024-07-18
Tier 3 Disinfection Byproducts (DBPs) monitoring and reporting violation. The water plant staff collected all samples as required, but the mail carrier failed to deliver the samples to the contract laboratory.
Violations record from City of High Point Consumer Confidence Report.
ZipCheckup note: items above reflect what the utility published in its most recent CCR. Federal violation records are also tracked separately by the EPA Safe Drinking Water Information System (SDWIS) — the SDWIS record is the authoritative federal source for any specific regulatory action.
How Water Systems Appear in Rankings
Water systems are evaluated by violation history, contaminant detections, and service population. Larger systems with more service connections appear in more rankings.
Frequently Asked Questions
What You Can Do
Test your water
Home test kits can detect lead, bacteria, and other contaminants at your tap. Find the right filter →
Check your specific ZIP code
Water quality can vary within a system. View nearest ZIP report →
Contact your utility
City of High Point (EPA ID: NC0241020) — request the latest Consumer Confidence Report or ask about specific contaminants.