Natick Water and Sewer Division
EPA ID: MA3198000 · 37,006 people served · 5 ZIP codes
With 1 unresolved EPA violation, Natick Water and Sewer Division is currently out of full compliance — approximately 37,006 people in its service area.
Data: EPA SDWIS Last verified: 2026-04-02
Service Area Map
Coverage area for Natick Water and Sewer Division Source: EPA SDWIS service area boundaries.
Service area boundary — Grade C
Service Area Demographics
The Natick Water and Sewer Division serves a community with a median household income of $219,531 and an estimated 106,847 residents across its service area. Approximately 73% of housing stock was built before 1986, which increases the likelihood of lead service lines and older plumbing.
💧 Where Does Your Water Come From?
Natick Water and Sewer Division's water is pumped from underground aquifers. Groundwater is naturally filtered through rock and soil, but it can be vulnerable to PFAS contamination, nitrates from agriculture, and industrial chemicals that seep into the water table.
About 1% of homes in Middlesex County, Massachusetts rely on private wells rather than public water systems. Private well owners are responsible for their own water testing and treatment.
Superfund Proximity Note: This service area ranks in the 76th percentile nationally for proximity to Superfund (NPL) sites. Groundwater sources near contaminated sites may face elevated risk from industrial chemicals.
Infrastructure Risk
PFAS Detected in Service Area
PFAS ("forever chemicals") have been detected in water serving this system's area. 25 detections recorded. 10 exceed federal EPA limits (4 ppt for PFOA/PFOS). 3 exceed state limits.
Comparable Water Systems
Similar-sized systems in Massachusetts
Estimated Remediation Costs
Average estimated costs across ZIP codes served by this system
Based on national averages for common remediation projects. Actual costs vary by property. Only issues flagged by EPA, FEMA, or state data for each ZIP code are included.
System Overview
Natick Water and Sewer Division (EPA ID: MA3198000) is a community water system in Massachusetts that serves approximately 37,006 people from groundwater sources.
This system provides water to 5 ZIP codes across 5 communities.
Average Home Safety Score: C (58/100)
Based on water quality violations, lead levels, and radon risk across all ZIP codes served by this system.
Violation History
Lead & Copper
EPA Lead and Copper Rule sampling data for ZIP codes served by this system:
| ZIP Code | Lead Level | Exceeds Limit | Sample Date |
|---|---|---|---|
| 01760 | 0.0012 mg/L | No | N/A |
Radon Risk in Service Area
Dominant radon zone for ZIP codes served by this system: Zone 1 (High Risk)
The EPA recommends testing homes in Zone 1 and Zone 2 areas for radon.
Need help with your water quality?
Typical cost: Water test: typically $20–$50 (DIY kit) · Professional inspection: $150–$400
Find the Right Water FilterFree tip: Let cold water run for 2 minutes before drinking — this helps flush lead from your pipes.
ZIP Codes Served
Coverage: Service area ZIP codes sourced from EPA Community Water System Service Area Boundaries v3 (March 2026 release). These ZIPs reflect the actual deployment footprint recorded by MA or modeled from parcel and building-footprint data.
Data Sources
This report uses public data from the EPA Safe Drinking Water Information System (SDWIS). View the full compliance record for Natick Water and Sewer Division (MA3198000) on EPA.gov.
Frequently Asked Questions
Is Natick Water and Sewer Division water safe to drink?
Natick Water and Sewer Division has only monitoring/reporting violations, which are procedural in nature. The system meets federal health-based standards.
How many people does Natick Water and Sewer Division serve?
Natick Water and Sewer Division serves approximately 37,006 people across 5 ZIP codes in Massachusetts.
Where does Natick Water and Sewer Division get its water?
The primary water source is groundwater.
Contact Your Water Utility
Public-record contact information for the water utility serving this system. Use these channels to request water quality reports, ask about service, or report issues directly.
Contact information from Natick Water & Sewer Division Consumer Confidence Report.
ZipCheckup is not affiliated with this water utility, does not act as its agent, and does not provide customer support for it. Contact details shown are public-record information from CCR filings. For service issues, contact the utility directly using the information above.
Water Source & Treatment
Where this water originates and how it's treated before reaching your tap.
Source: Natick Water & Sewer Division Consumer Confidence Report.
ZipCheckup is not affiliated with this water utility. Treatment and source data are sourced from the utility's published CCR filings.
A susceptibility ranking of moderate to high was assigned to this system. Key issues include activities in Zone 1: hazardous material storage and use, residential land use, transportation corridors, oil or hazardous material contamination sites, and wellhead protection planning.
Treatment regime
How this utility classifies its treatment process and what each reported treatment chemical does.
Treatment chemicals and what each one does
Chemical names are reported verbatim by the utility. Purpose categories are ZipCheckup annotations based on standard drinking-water treatment practice.
Watershed exposure sources reported
Land-use and natural conditions identified in the utility's source-water assessment as potential contamination sources upstream of treatment.
Treatment classification and chemical list sourced from Natick Water & Sewer Division Consumer Confidence Report.
Treatment intensity is a ZipCheckup-derived classification based on the chemicals and processes the utility reports. Chemicals and contamination sources are taken verbatim from the utility's CCR filing. Routine federal monitoring and contaminant testing shown elsewhere on this page determine whether the water meets safety standards, not the treatment classification.
Federal UCMR5 PFAS Monitoring: Above Current MCL
This water system was tested under the federal EPA Unregulated Contaminant Monitoring Rule (UCMR5). One or more PFAS compounds were measured above the current state-enforceable MCL.
Current MCL reflects the lowest state-enforceable limit (NYS 10 ppt for PFOA/PFOS, effective August 2020). The federal final MCL of 4 ppt for PFOA/PFOS (EPA April 2024 rule) is not enforceable until April 2029. Detections above 4 ppt but below 10 ppt are below current MCL but above the future federal limit.
Source: U.S. EPA UCMR5 (Unregulated Contaminant Monitoring Rule, 5th cycle) — per-system federal sampling, 2023–2025. EPA UCMR5 monitoring program →
PFAS Substances Detected in This System
This water system's Consumer Confidence Report disclosed the following PFAS compounds. Levels are from the utility's most recent reporting cycle.
In April 2024, EPA finalized the first National Primary Drinking Water Regulation for six PFAS. Public water systems have until 2029 to comply. EPA — PFAS regulation overview →
Source: Consumer Confidence Report disclosed by Natick Water & Sewer Division.
ZipCheckup is not affiliated with this water utility. PFAS detection data is sourced from public Consumer Confidence Reports filed by the utility itself.
Lead Service Line Inventory
Utility-reported lead service line presence and tap-sample lead level under federal LCRI requirements:
Below federal action level (0.015 mg/L)
MassDEP reports utility-level presence flag and tap-sampling without per-line breakdown. Customers should inquire with the utility about service line material at a specific address.
Federal LCRI rule (effective October 2024) requires every public water system to inventory its service lines and complete lead-line replacement within 10 years.
Source: MassDEP LCRR Service Line Inventory · Submitted 2024
ZipCheckup is not affiliated with the utility or state agency. Inventory figures render verbatim from the public LCRI submission cited above; ZipCheckup does not perform inspections or replacements.
Hard water detected in Natick Water & Sewer Division
Your utility reported water hardness of 125.2 ppm CaCO₃ (7.3 grains per gallon) in its most recent Consumer Confidence Report. This is in the moderately hard range and may cause scale buildup, reduced appliance lifespan, and dry skin or hair.
There are three common approaches to treating hard water: salt-based ion-exchange softeners (most effective, require salt refills), salt-free conditioners (lower maintenance, scale prevention only), and reverse osmosis at the kitchen sink (cooking and drinking water only). Aquasana, EcoWater, Pelican, and SpringWell are among the major US brands.
Paid Partner. ZipCheckup earns commission on Aquasana purchases. We do not test water or verify product effectiveness for specific hardness levels — manufacturer claims are theirs alone. Consult a certified water-quality professional for personalized advice.
Hardness data parsed from this utility's most recent Consumer Confidence Report. Severity bands per USGS hard water classification.
Notable events and violations
This section summarizes events the utility chose to disclose in its most recent Consumer Confidence Report, plus any federal compliance violations the utility recorded against itself. Both lists are utility-authored — ZipCheckup does not audit, judge, or reorder them.
Notable events from the utility's CCR
These bullet entries are the utility's own narration of operational, regulatory, or infrastructure events during the reporting period.
- Due to a nationwide shortage of sodium fluoride, Natick was unable to fluoridate the drinking water from mid-January 2022 through February 2023. As of March 1, 2023, Natick has resumed the addition of fluoride to the drinking water system.
ZipCheckup note: items above reflect what the utility published in its most recent CCR. Federal violation records are also tracked separately by the EPA Safe Drinking Water Information System (SDWIS) — the SDWIS record is the authoritative federal source for any specific regulatory action.
Frequently Asked Questions
What You Can Do
Test your water
Home test kits can detect lead, bacteria, and other contaminants at your tap. Find the right filter →
Check your specific ZIP code
Water quality can vary within a system. View nearest ZIP report →
Contact your utility
Natick Water and Sewer Division (EPA ID: MA3198000) — request the latest Consumer Confidence Report or ask about specific contaminants.