Shrewsbury Water Department
EPA ID: MA2271000 · 38,325 people served · 3 ZIP codes
Across every monitored period in the past five years, Shrewsbury Water Department reported no EPA violations for its service population of 38,325.
Data: EPA SDWIS Last verified: 2026-04-02
Service Area Map
Coverage area for Shrewsbury Water Department Source: EPA SDWIS service area boundaries.
Service area boundary — Grade C
Service Area Demographics
The Shrewsbury Water Department serves a community with a median household income of $127,525 and an estimated 41,461 residents across its service area. Approximately 62% of housing stock was built before 1986, which increases the likelihood of lead service lines and older plumbing.
💧 Where Does Your Water Come From?
Shrewsbury Water Department's water is pumped from underground aquifers. Groundwater is naturally filtered through rock and soil, but it can be vulnerable to PFAS contamination, nitrates from agriculture, and industrial chemicals that seep into the water table.
About 1% of homes in Worcester County, Massachusetts rely on private wells rather than public water systems. Private well owners are responsible for their own water testing and treatment.
Superfund Proximity Note: This service area ranks in the 60th percentile nationally for proximity to Superfund (NPL) sites. Groundwater sources near contaminated sites may face elevated risk from industrial chemicals.
Infrastructure Risk
PFAS Detected in Service Area
PFAS ("forever chemicals") have been detected in water serving this system's area. 10 detections recorded. 3 exceed federal EPA limits (4 ppt for PFOA/PFOS).
Comparable Water Systems
Similar-sized systems in Massachusetts
Estimated Remediation Costs
Average estimated costs across ZIP codes served by this system
Based on national averages for common remediation projects. Actual costs vary by property. Only issues flagged by EPA, FEMA, or state data for each ZIP code are included.
System Overview
SHREWSBURY WATER DEPARTMENT (EPA ID: MA2271000) is a community water system in Massachusetts that serves approximately 38,325 people from groundwater sources.
This system provides water to 3 ZIP codes across 2 communities.
Average Home Safety Score: C (66/100)
Based on water quality violations, lead levels, and radon risk across all ZIP codes served by this system.
Violation History
Lead & Copper
EPA Lead and Copper Rule sampling data for ZIP codes served by this system:
Radon Risk in Service Area
Dominant radon zone for ZIP codes served by this system: Zone 1 (High Risk)
The EPA recommends testing homes in Zone 1 and Zone 2 areas for radon.
Need help with your water quality?
Typical cost: Water test: typically $20–$50 (DIY kit) · Professional inspection: $150–$400
Find the Right Water FilterFree tip: Let cold water run for 2 minutes before drinking — this helps flush lead from your pipes.
ZIP Codes Served
Coverage: 1 ZIP code confirmed via EPA Community Water System Service Area Boundaries v3 plus 2 additional ZIPs inferred from SDWIS registry data. The EPA-confirmed set is the most reliable; SDWIS-inferred entries may be narrower than the real deployment area.
Data Sources
This report uses public data from the EPA Safe Drinking Water Information System (SDWIS). View the full compliance record for Shrewsbury Water Department (MA2271000) on EPA.gov.
Frequently Asked Questions
Is Shrewsbury Water Department water safe to drink?
Based on EPA records, Shrewsbury Water Department has no recorded violations in the past 5 years — a positive indicator of water quality management.
How many people does Shrewsbury Water Department serve?
Shrewsbury Water Department serves approximately 38,325 people across 3 ZIP codes in Massachusetts.
Where does Shrewsbury Water Department get its water?
The primary water source is groundwater.
Contact Your Water Utility
Public-record contact information for the water utility serving this system. Use these channels to request water quality reports, ask about service, or report issues directly.
Contact information from Shrewsbury Water and Sewer Division Consumer Confidence Report.
ZipCheckup is not affiliated with this water utility, does not act as its agent, and does not provide customer support for it. Contact details shown are public-record information from CCR filings. For service issues, contact the utility directly using the information above.
Water Source & Treatment
Where this water originates and how it's treated before reaching your tap.
Source: Shrewsbury Water and Sewer Division Consumer Confidence Report.
ZipCheckup is not affiliated with this water utility. Treatment and source data are sourced from the utility's published CCR filings.
A susceptibility rating of 'high' was assigned to each Zone II. The main reason being that the wells are located in an aquifer with a high vulnerability to contamination due to the absence of hydrogeologic barrier (i.e. clay) that can prevent contaminant migration. There is also a mixture of residential, commercial and light industrial land uses along with the Route 290 corridor in the Zone II areas.
Treatment regime
How this utility classifies its treatment process and what each reported treatment chemical does.
Treatment chemicals and what each one does
Chemical names are reported verbatim by the utility. Purpose categories are ZipCheckup annotations based on standard drinking-water treatment practice.
Watershed exposure sources reported
Land-use and natural conditions identified in the utility's source-water assessment as potential contamination sources upstream of treatment.
Treatment classification and chemical list sourced from Shrewsbury Water and Sewer Division Consumer Confidence Report.
Treatment intensity is a ZipCheckup-derived classification based on the chemicals and processes the utility reports. Chemicals and contamination sources are taken verbatim from the utility's CCR filing. Routine federal monitoring and contaminant testing shown elsewhere on this page determine whether the water meets safety standards, not the treatment classification.
Federal UCMR5 PFAS Monitoring: Detected
This water system was tested under the federal EPA Unregulated Contaminant Monitoring Rule (UCMR5). PFAS compounds were detected below the current state-enforceable MCL.
Current MCL reflects the lowest state-enforceable limit (NYS 10 ppt for PFOA/PFOS, effective August 2020). The federal final MCL of 4 ppt for PFOA/PFOS (EPA April 2024 rule) is not enforceable until April 2029. Detections above 4 ppt but below 10 ppt are below current MCL but above the future federal limit.
Source: U.S. EPA UCMR5 (Unregulated Contaminant Monitoring Rule, 5th cycle) — per-system federal sampling, 2023–2025. EPA UCMR5 monitoring program →
PFAS Substances Detected in This System
This water system's Consumer Confidence Report disclosed the following PFAS compounds. Levels are from the utility's most recent reporting cycle.
In April 2024, EPA finalized the first National Primary Drinking Water Regulation for six PFAS. Public water systems have until 2029 to comply. EPA — PFAS regulation overview →
Source: Consumer Confidence Report disclosed by Shrewsbury Water and Sewer Division.
ZipCheckup is not affiliated with this water utility. PFAS detection data is sourced from public Consumer Confidence Reports filed by the utility itself.
Lead Service Line Inventory
Utility-reported lead service line presence and tap-sample lead level under federal LCRI requirements:
Below federal action level (0.015 mg/L)
MassDEP reports utility-level presence flag and tap-sampling without per-line breakdown. Customers should inquire with the utility about service line material at a specific address.
Federal LCRI rule (effective October 2024) requires every public water system to inventory its service lines and complete lead-line replacement within 10 years.
Source: MassDEP LCRR Service Line Inventory · Submitted 2024
ZipCheckup is not affiliated with the utility or state agency. Inventory figures render verbatim from the public LCRI submission cited above; ZipCheckup does not perform inspections or replacements.
Aesthetic water quality
These measurements describe the look, taste, and feel of the water this utility delivers. They are not contaminant violations — they sit alongside federal Secondary Maximum Contaminant Levels (SMCLs) which the EPA publishes as non-enforceable guidance.
Aesthetic measurements from Shrewsbury Water and Sewer Division Consumer Confidence Report.
Aesthetic measurements are reported by the utility from its annual sampling. EPA Secondary MCLs are advisory thresholds — values outside them indicate aesthetic concerns such as taste or appearance, not health violations. Federal contaminant testing is shown in the sections above.
Hard water detected in Shrewsbury Water and Sewer Division
Your utility reported water hardness of 121 ppm CaCO₃ (7.1 grains per gallon) in its most recent Consumer Confidence Report. This is in the moderately hard range and may cause scale buildup, reduced appliance lifespan, and dry skin or hair.
There are three common approaches to treating hard water: salt-based ion-exchange softeners (most effective, require salt refills), salt-free conditioners (lower maintenance, scale prevention only), and reverse osmosis at the kitchen sink (cooking and drinking water only). Aquasana, EcoWater, Pelican, and SpringWell are among the major US brands.
Paid Partner. ZipCheckup earns commission on Aquasana purchases. We do not test water or verify product effectiveness for specific hardness levels — manufacturer claims are theirs alone. Consult a certified water-quality professional for personalized advice.
Hardness data parsed from this utility's most recent Consumer Confidence Report. Severity bands per USGS hard water classification.
Notable events and violations
This section summarizes events the utility chose to disclose in its most recent Consumer Confidence Report, plus any federal compliance violations the utility recorded against itself. Both lists are utility-authored — ZipCheckup does not audit, judge, or reorder them.
Notable events from the utility's CCR
These bullet entries are the utility's own narration of operational, regulatory, or infrastructure events during the reporting period.
- Funding secured at the 2023 Annual Town Meeting for the engineering design of an additional treatment facility at The Home Farm Water Treatment Plant for PFAS removal.
- A contract was awarded to Haluch Water Contracting Inc. for the replacement of the water mains on Roman Drive, Hylair Drive, Oak Street, and Fruit Street.
- Ricciardi Brothers, Inc. completed the Home Farm #6-6 replacement well by the end of the year.
- Ricciardi Brothers, Inc. completed the Sewall #5 replacement well in the spring of 2024.
ZipCheckup note: items above reflect what the utility published in its most recent CCR. Federal violation records are also tracked separately by the EPA Safe Drinking Water Information System (SDWIS) — the SDWIS record is the authoritative federal source for any specific regulatory action.
Frequently Asked Questions
What You Can Do
Test your water
Home test kits can detect lead, bacteria, and other contaminants at your tap. Find the right filter →
Check your specific ZIP code
Water quality can vary within a system. View nearest ZIP report →
Contact your utility
Shrewsbury Water Department (EPA ID: MA2271000) — request the latest Consumer Confidence Report or ask about specific contaminants.