City of Florence, Water Department,
EPA ID: AL0000783 · 77,766 people served · 8 ZIP codes
Where compliant utilities carry no open actions, City of Florence, Water Department, shows 1 active EPA violation in the federal database for a service population of approximately 77,766.
Data: EPA SDWIS Last verified: 2026-04-02
Service Area Map
Coverage area for City of Florence, Water Department, Source: EPA SDWIS service area boundaries.
Service area boundary — Grade C
Service Area Demographics
The City of Florence, Water Department, serves a community with a median household income of $66,008 and an estimated 81,013 residents across its service area. Approximately 56% of housing stock was built before 1986, which increases the likelihood of lead service lines and older plumbing.
Environmental Justice Note: 41% of the population in this service area is classified as disadvantaged under EPA's EJScreen criteria. Communities with higher disadvantaged populations often face disproportionate environmental and health burdens, including aging water infrastructure and limited resources for remediation.
🌊 Where Does Your Water Come From?
City of Florence, Water Department,'s water is drawn from rivers, lakes, or reservoirs. Surface water sources are more exposed to agricultural runoff, stormwater, and upstream discharges, but they typically receive more intensive treatment before reaching your tap.
About 1% of homes in Lauderdale County, Alabama rely on private wells rather than public water systems. Private well owners are responsible for their own water testing and treatment.
Infrastructure Risk
Detected Contaminants
How City of Florence, Water Department, compares to EPA limits
What This Means For You
Contaminant 2105 at 1 mg/L exceeds the EPA maximum of mg/L.
PFAS Detected in Service Area
PFAS ("forever chemicals") have been detected in water serving this system's area. 39 detections recorded. 14 exceed federal EPA limits (4 ppt for PFOA/PFOS). 14 exceed state limits.
Comparable Water Systems
Similar-sized systems in Alabama
Estimated Remediation Costs
Average estimated costs across ZIP codes served by this system
Based on national averages for common remediation projects. Actual costs vary by property. Only issues flagged by EPA, FEMA, or state data for each ZIP code are included.
System Overview
FLORENCE, WATER DEPARTMENT, CITY OF (EPA ID: AL0000783) is a community water system in Alabama that serves approximately 77,766 people from surface water sources.
This system provides water to 8 ZIP codes across 4 communities.
Average Home Safety Score: C (59/100)
Based on water quality violations, lead levels, and radon risk across all ZIP codes served by this system.
Violation History
Recent Violations
| Date | Contaminant | Type | Status |
|---|---|---|---|
| July 1, 2025 | Contaminant 2105 | Monitoring | Unresolved |
Contaminants Detected
The following contaminants have been flagged in EPA records for this water system:
| Contaminant | Category | Violations | Health-Based |
|---|---|---|---|
| Contaminant 2105 | Other Violation | 1 | No |
Lead & Copper
EPA Lead and Copper Rule sampling data for ZIP codes served by this system:
| ZIP Code | Lead Level | Exceeds Limit | Sample Date |
|---|---|---|---|
| 35630 | 0.005 mg/L | No | N/A |
| 35631 | 0.005 mg/L | No | N/A |
| 35632 | 0.005 mg/L | No | N/A |
| 35633 | 0.005 mg/L | No | N/A |
| 35634 | 0.005 mg/L | No | N/A |
Radon Risk in Service Area
Dominant radon zone for ZIP codes served by this system: Zone 1 (High Risk)
The EPA recommends testing homes in Zone 1 and Zone 2 areas for radon.
Need help with your water quality?
Typical cost: Water test: typically $20–$50 (DIY kit) · Professional inspection: $150–$400
Find the Right Water FilterFree tip: Let cold water run for 2 minutes before drinking — this helps flush lead from your pipes.
ZIP Codes Served
Coverage: 5 ZIP codes confirmed via EPA Community Water System Service Area Boundaries v3 plus 3 additional ZIPs inferred from SDWIS registry data. The EPA-confirmed set is the most reliable; SDWIS-inferred entries may be narrower than the real deployment area.
- 35617 — Cloverdale
- 35630 — Florence
- 35631 — Florence
- 35632 — Florence
- 35633 — Florence
- 35634 — Florence
- 35645 — Killen
- 35677 — Waterloo
Data Sources
This report uses public data from the EPA Safe Drinking Water Information System (SDWIS). View the full compliance record for City of Florence, Water Department, (AL0000783) on EPA.gov.
Frequently Asked Questions
Is City of Florence, Water Department, water safe to drink?
City of Florence, Water Department, has only monitoring/reporting violations, which are procedural in nature. The system meets federal health-based standards.
How many people does City of Florence, Water Department, serve?
City of Florence, Water Department, serves approximately 77,766 people across 8 ZIP codes in Alabama.
Where does City of Florence, Water Department, get its water?
The primary water source is surface water.
Contact Your Water Utility
Public-record contact information for the water utility serving this system. Use these channels to request water quality reports, ask about service, or report issues directly.
Contact information from City of Florence Water Department Consumer Confidence Report.
ZipCheckup is not affiliated with this water utility, does not act as its agent, and does not provide customer support for it. Contact details shown are public-record information from CCR filings. For service issues, contact the utility directly using the information above.
Water Source & Treatment
Where this water originates and how it's treated before reaching your tap.
Source: City of Florence Water Department Consumer Confidence Report.
ZipCheckup is not affiliated with this water utility. Treatment and source data are sourced from the utility's published CCR filings.
The City of Florence Water Department has performed source water assessments for the Wilson Lake Treatment Plant located on the Wilson Lake (Tennessee River) and the Cypress Creek Treatment Plant located on Cypress Creek. In addition, assessments have been completed for Peck Lane and Houston Hill's wells.
Treatment regime
How this utility classifies its treatment process and what each reported treatment chemical does.
Treatment chemicals and what each one does
Chemical names are reported verbatim by the utility. Purpose categories are ZipCheckup annotations based on standard drinking-water treatment practice.
Watershed exposure sources reported
Land-use and natural conditions identified in the utility's source-water assessment as potential contamination sources upstream of treatment.
Treatment classification and chemical list sourced from City of Florence Water Department Consumer Confidence Report.
Treatment intensity is a ZipCheckup-derived classification based on the chemicals and processes the utility reports. Chemicals and contamination sources are taken verbatim from the utility's CCR filing. Routine federal monitoring and contaminant testing shown elsewhere on this page determine whether the water meets safety standards, not the treatment classification.
Federal UCMR5 PFAS Monitoring: Above Current MCL
This water system was tested under the federal EPA Unregulated Contaminant Monitoring Rule (UCMR5). One or more PFAS compounds were measured above the current state-enforceable MCL.
Current MCL reflects the lowest state-enforceable limit (NYS 10 ppt for PFOA/PFOS, effective August 2020). The federal final MCL of 4 ppt for PFOA/PFOS (EPA April 2024 rule) is not enforceable until April 2029. Detections above 4 ppt but below 10 ppt are below current MCL but above the future federal limit.
Source: U.S. EPA UCMR5 (Unregulated Contaminant Monitoring Rule, 5th cycle) — per-system federal sampling, 2023–2025. EPA UCMR5 monitoring program →
Lead Service Line Inventory
Service line breakdown reported under the federal Lead and Copper Rule Improvements (LCRI) inventory requirement:
Federal LCRI rule (effective October 2024) requires every public water system to inventory its service lines and complete lead-line replacement within 10 years.
Source: EPA SDWIS Federal Service Line Inventory (Phase 2) · Submitted 2026
ZipCheckup is not affiliated with the utility or state agency. Inventory figures render verbatim from the public LCRI submission cited above; ZipCheckup does not perform inspections or replacements.
Aesthetic water quality
These measurements describe the look, taste, and feel of the water this utility delivers. They are not contaminant violations — they sit alongside federal Secondary Maximum Contaminant Levels (SMCLs) which the EPA publishes as non-enforceable guidance.
Aesthetic measurements from City of Florence Water Department Consumer Confidence Report.
Aesthetic measurements are reported by the utility from its annual sampling. EPA Secondary MCLs are advisory thresholds — values outside them indicate aesthetic concerns such as taste or appearance, not health violations. Federal contaminant testing is shown in the sections above.
Notable events and violations
This section summarizes events the utility chose to disclose in its most recent Consumer Confidence Report, plus any federal compliance violations the utility recorded against itself. Both lists are utility-authored — ZipCheckup does not audit, judge, or reorder them.
Federal compliance violations on record
These entries are taken verbatim from the utility's CCR violations section. EPA defines four broad violation categories: Maximum Contaminant Level (MCL), Treatment Technique (TT), Monitoring & Reporting (M&R), and Public Notification (PN).
-
reporting · SOC2023-04
Florence Water Department incurred a SOC reporting non-compliance during the calendar year of 2023. The SOC result was submitted to the department on April 14, 2023 and did not meet the January 10, 2023 deadline.
Violations record from City of Florence Water Department Consumer Confidence Report.
Notable events from the utility's CCR
These bullet entries are the utility's own narration of operational, regulatory, or infrastructure events during the reporting period.
- Florence Water Department incurred a SOC reporting non-compliance during the calendar year of 2023; result submitted April 14, 2023, missing the January 10, 2023 deadline.
- Cypress Creek WTP had a 0.0021 ppb result for PFAS. Wilson Lake WTP had a 0.036 ppb result for PFAS.
ZipCheckup note: items above reflect what the utility published in its most recent CCR. Federal violation records are also tracked separately by the EPA Safe Drinking Water Information System (SDWIS) — the SDWIS record is the authoritative federal source for any specific regulatory action.
How Water Systems Appear in Rankings
Water systems are evaluated by violation history, contaminant detections, and service population. Larger systems with more service connections appear in more rankings.
Frequently Asked Questions
What You Can Do
Test your water
Home test kits can detect lead, bacteria, and other contaminants at your tap. Find the right filter →
Check your specific ZIP code
Water quality can vary within a system. View nearest ZIP report →
Contact your utility
City of Florence, Water Department, (EPA ID: AL0000783) — request the latest Consumer Confidence Report or ask about specific contaminants.