City of Jacksonville
EPA ID: TX0370002 · 14,420 people served · 1 ZIP code
Looking at the EPA enforcement file for City of Jacksonville, 4 violations are listed as unresolved — those findings cover the utility's service area of approximately 14,420 people and remain open in the federal compliance system, awaiting formal corrective action documentation.
Data: EPA SDWIS Last verified: 2026-04-02
Compliance Trajectory
Worsening · Risk tier: High · 95% chance of violation in next 12 months
Violations went from 4 (2024) to 11 (2025). The pattern suggests growing compliance challenges.
Service Area Map
Coverage area for City of Jacksonville Source: EPA SDWIS service area boundaries.
Service area boundary — Grade B
Service Area Demographics
The City of Jacksonville serves a community with a median household income of $51,648 and an estimated 25,988 residents across its service area. Approximately 58% of housing stock was built before 1986, which increases the likelihood of lead service lines and older plumbing.
Environmental Justice Note: 67% of the population in this service area is classified as disadvantaged under EPA's EJScreen criteria. Communities with higher disadvantaged populations often face disproportionate environmental and health burdens, including aging water infrastructure and limited resources for remediation.
🌊 Where Does Your Water Come From?
City of Jacksonville's water is drawn from rivers, lakes, or reservoirs. Surface water sources are more exposed to agricultural runoff, stormwater, and upstream discharges, but they typically receive more intensive treatment before reaching your tap.
About 2% of homes in Cherokee County, Texas rely on private wells rather than public water systems. Private well owners are responsible for their own water testing and treatment.
Infrastructure Risk
Detected Contaminants
How City of Jacksonville compares to EPA limits
What This Means For You
Haloacetic Acids (HAA5) at 5 mg/L exceeds the EPA maximum of 0.06 mg/L. Cancer risk; reproductive & developmental effects. Consider granular activated carbon (GAC) filtration.
Lead at 1 mg/L (action level) exceeds the EPA maximum of 0.015 mg/L (action level). Brain damage in children, kidney & blood pressure in adults. Consider reverse osmosis filtration.
Stage 1 DBP Rule at 2 mg/L exceeds the EPA maximum of mg/L.
Contaminant 2047 at 1 mg/L exceeds the EPA maximum of mg/L.
Lead and Copper Rule at 1 mg/L exceeds the EPA maximum of mg/L.
PFAS Detected in Service Area
PFAS ("forever chemicals") have been detected in water serving this system's area. 4 detections recorded.
Haloacetic Acids (HAA5) was detected in this water system. granular activated carbon (GAC) filtration can reduce exposure.
Find a certified water filter →Comparable Water Systems
Similar-sized systems in Texas
Estimated Remediation Costs
Average estimated costs across ZIP codes served by this system
Based on national averages for common remediation projects. Actual costs vary by property. Only issues flagged by EPA, FEMA, or state data for each ZIP code are included.
System Overview
City of Jacksonville (EPA ID: TX0370002) is a community water system in Texas that serves approximately 14,420 people from surface water sources.
This system serves ZIP code 75766 in Jacksonville.
Average Home Safety Score: B (82/100)
Based on water quality violations, lead levels, and radon risk across all ZIP codes served by this system.
Violation History
Recent Violations
| Date | Contaminant | Type | Status |
|---|---|---|---|
| April 1, 2025 | Haloacetic Acids (HAA5) | Health-based | Resolved |
| July 1, 2024 | Haloacetic Acids (HAA5) | Health-based | Unresolved |
| January 1, 2024 | Haloacetic Acids (HAA5) | Health-based | Resolved |
| January 1, 2024 | Stage 1 DBP Rule | Monitoring | Resolved |
| October 1, 2023 | Haloacetic Acids (HAA5) | Health-based | Resolved |
| July 1, 2023 | Stage 1 DBP Rule | Monitoring | Unresolved |
| April 1, 2023 | Haloacetic Acids (HAA5) | Health-based | Resolved |
| January 1, 2023 | Lead | Monitoring | Unresolved |
Contaminants Detected
The following contaminants have been flagged in EPA records for this water system:
| Contaminant | Category | Violations | Health-Based |
|---|---|---|---|
| Haloacetic Acids (HAA5) | Disinfection Byproducts | 5 | Yes |
| Stage 1 DBP Rule | Treatment Failure | 2 | No |
| Lead | Inorganic | 1 | No |
| Contaminant 2047 | Other Violation | 1 | No |
| Lead and Copper Rule | Treatment Failure | 1 | No |
Health Risk Details
Haloacetic Acids (HAA5) (EPA limit: 0.06 mg/L)
Cancer risk; reproductive & developmental effects At-risk groups: pregnant women, infants, long-term consumers of chlorinated municipal water.
Removal methods: granular activated carbon (GAC), carbon block filter, reverse osmosis. Find the right filter →
Lead & Copper
EPA Lead and Copper Rule sampling data for ZIP codes served by this system:
| ZIP Code | Lead Level | Exceeds Limit | Sample Date |
|---|---|---|---|
| 75766 | 0.0016 mg/L | No | N/A |
Radon Risk in Service Area
Dominant radon zone for ZIP codes served by this system: Zone 3 (Low Risk)
Need help with your water quality?
Typical cost: Water test: typically $20–$50 (DIY kit) · Professional inspection: $150–$400
Find the Right Water FilterFree tip: Let cold water run for 2 minutes before drinking — this helps flush lead from your pipes.
ZIP Codes Served
Coverage: Service area ZIP codes sourced from EPA Community Water System Service Area Boundaries v3 (March 2026 release). These ZIPs reflect the actual deployment footprint recorded by TX or modeled from parcel and building-footprint data.
- 75766 — Jacksonville
Data Sources
This report uses public data from the EPA Safe Drinking Water Information System (SDWIS). View the full compliance record for City of Jacksonville (TX0370002) on EPA.gov.
Frequently Asked Questions
Is City of Jacksonville water safe to drink?
City of Jacksonville has recorded 5 health-based violations in the past 5 years. While the system is required to treat water to meet federal standards, you may want to consider additional precautions such as a certified water filter.
How many people does City of Jacksonville serve?
City of Jacksonville serves approximately 14,420 people across 1 ZIP code in Texas.
Where does City of Jacksonville get its water?
The primary water source is surface water.
Contact Your Water Utility
Public-record contact information for the water utility serving this system. Use these channels to request water quality reports, ask about service, or report issues directly.
Contact information from Jacksonville Waterworks Consumer Confidence Report.
ZipCheckup is not affiliated with this water utility, does not act as its agent, and does not provide customer support for it. Contact details shown are public-record information from CCR filings. For service issues, contact the utility directly using the information above.
Water Source & Treatment
Where this water originates and how it's treated before reaching your tap.
Source: Jacksonville Waterworks Consumer Confidence Report.
ZipCheckup is not affiliated with this water utility. Treatment and source data are sourced from the utility's published CCR filings.
The Arkansas Department of Health has completed Source Water Vulnerability Assessments for Jacksonville Water Works and Central Arkansas Water. The assessments summarize the potential for contamination of our sources of drinking water and can be used as a basis for developing source water protection plans. Based on the various criteria of the assessments, our water sources have been determined to have a low to high susceptibility to contamination.
Treatment regime
How this utility classifies its treatment process and what each reported treatment chemical does.
Treatment chemicals and what each one does
Chemical names are reported verbatim by the utility. Purpose categories are ZipCheckup annotations based on standard drinking-water treatment practice.
Watershed exposure sources reported
Land-use and natural conditions identified in the utility's source-water assessment as potential contamination sources upstream of treatment.
Treatment classification and chemical list sourced from Jacksonville Waterworks Consumer Confidence Report.
Treatment intensity is a ZipCheckup-derived classification based on the chemicals and processes the utility reports. Chemicals and contamination sources are taken verbatim from the utility's CCR filing. Routine federal monitoring and contaminant testing shown elsewhere on this page determine whether the water meets safety standards, not the treatment classification.
Federal UCMR5 PFAS Monitoring: Detected
This water system was tested under the federal EPA Unregulated Contaminant Monitoring Rule (UCMR5). PFAS compounds were detected below the current state-enforceable MCL.
Current MCL reflects the lowest state-enforceable limit (NYS 10 ppt for PFOA/PFOS, effective August 2020). The federal final MCL of 4 ppt for PFOA/PFOS (EPA April 2024 rule) is not enforceable until April 2029. Detections above 4 ppt but below 10 ppt are below current MCL but above the future federal limit.
Source: U.S. EPA UCMR5 (Unregulated Contaminant Monitoring Rule, 5th cycle) — per-system federal sampling, 2023–2025. EPA UCMR5 monitoring program →
We have developed a service line inventory to identify potential lead service lines within our system. A copy of the inventory is available from our office upon request.
Lead Service Line Replacement Tracker
This water utility's lead service line (LSL) replacement program is tracked from public Consumer Confidence Report filings. Email signup notifies subscribers when the utility files an updated replacement plan or progress milestone.
Jacksonville Waterworks
ZipCheckup is not affiliated with this water utility. LSL replacement-program data is sourced from public CCR filings published by the utility. Subscription notifications are based on automated parsing of subsequent CCR releases.
Learn more about Lead and Copper Rule replacement requirements →
Lead Service Line Inventory
Service line breakdown reported under the federal Lead and Copper Rule Improvements (LCRI) inventory requirement:
Federal LCRI rule (effective October 2024) requires every public water system to inventory its service lines and complete lead-line replacement within 10 years.
Source: EPA SDWIS Federal Service Line Inventory (Phase 2) · Submitted 2026
ZipCheckup is not affiliated with the utility or state agency. Inventory figures render verbatim from the public LCRI submission cited above; ZipCheckup does not perform inspections or replacements.
Frequently Asked Questions
What You Can Do
Test your water
Home test kits can detect lead, bacteria, and other contaminants at your tap. Find the right filter →
Check your specific ZIP code
Water quality can vary within a system. View nearest ZIP report →
Contact your utility
City of Jacksonville (EPA ID: TX0370002) — request the latest Consumer Confidence Report or ask about specific contaminants.