Health Violations Found NH 2 HEALTH VIOLATIONS

Rochester Water Department

EPA ID: NH2001010 · 25,000 people served · 4 ZIP codes

Over the past five years, Rochester Water Department recorded 14 violations, all subsequently resolved through the EPA enforcement process — the supplier currently operates in good standing, with no active actions on file for its 25,000 residents.

Data: EPA SDWIS Last verified: 2026-04-02

B · 80
Avg Safety Score
25,000
People Served
4
ZIP Codes Served
14
Violations (5yr)
Surface Water
Water Source
0.002 mg/L
Max Lead Level
Zone 2
Radon Risk · Moderate
7
Contaminants Flagged
$259K
Median Home Value in Service Area

Compliance Trajectory

Worsening · Risk tier: High · 95% chance of violation in next 12 months

Violations went from 4 (2022) to 4 (2023). The pattern suggests growing compliance challenges.

Service Area Map

Coverage area for Rochester Water Department Source: EPA SDWIS service area boundaries.

Service area boundary — Grade B

Service Area Demographics

$86,932
Median Household Income
32,866
Service Area Population
0%
Disadvantaged Population
30th
Poverty Percentile
70th
Energy Burden Percentile
57%
Pre-1986 Housing

The Rochester Water Department serves a community with a median household income of $86,932 and an estimated 32,866 residents across its service area. Approximately 57% of housing stock was built before 1986, which increases the likelihood of lead service lines and older plumbing.

🌊 Where Does Your Water Come From?

Surface Water

Rochester Water Department's water is drawn from rivers, lakes, or reservoirs. Surface water sources are more exposed to agricultural runoff, stormwater, and upstream discharges, but they typically receive more intensive treatment before reaching your tap.

Elevated Risk
Source Contamination Risk
30th
Wastewater Discharge Proximity
80th
Superfund Site Proximity

About 1% of homes in Strafford County, New Hampshire rely on private wells rather than public water systems. Private well owners are responsible for their own water testing and treatment.

Superfund Proximity Note: This service area ranks in the 80th percentile nationally for proximity to Superfund (NPL) sites.

Infrastructure Risk

49 yr
Avg Pipe Age
Copper
Pipe Material
19 yr
Est. Remaining Life
Moderate Wear
Decay Status
Installed 72% of expected lifespan used End of life

Detected Contaminants

How Rochester Water Department compares to EPA limits

Total Trihalomethanes (TTHM) 1 mg/L (EXCEEDS LIMIT)
0 EPA Limit: 0.08 mg/L
Bladder & rectal cancer risk; reproductive concerns

What This Means For You

Total Trihalomethanes (TTHM) at 1 mg/L exceeds the EPA maximum of 0.08 mg/L. Bladder & rectal cancer risk; reproductive concerns. Consider granular activated carbon (GAC) filtration.

Consumer Confidence Report Rule at 4 mg/L exceeds the EPA maximum of mg/L.

Lead and Copper Rule at 3 mg/L exceeds the EPA maximum of mg/L.

Total Coliform at 2 presence exceeds the EPA maximum of presence.

Stage 1 DBP Rule at 2 mg/L exceeds the EPA maximum of mg/L.

Total Trihalomethanes (TTHM) was detected in this water system. granular activated carbon (GAC) filtration can reduce exposure.

Find a certified water filter →

Comparable Water Systems

Similar-sized systems in New Hampshire

B 2 violations
Salem Water Department
21,000 people
C 5 violations
Laconia Water Works
21,000 people
B 1 violation
Dover Water Department
29,000 people
B 15 violations
Keene Water Department
30,000 people
C 1 violation

Estimated Remediation Costs

Average estimated costs across ZIP codes served by this system

Flood Insurance Radon Mitigation Water Filtration
Flood Insurance $900
Radon Mitigation $400
Water Filtration $300
Total Estimated Cost $1,600

Based on national averages for common remediation projects. Actual costs vary by property. Only issues flagged by EPA, FEMA, or state data for each ZIP code are included.

Cost of Inaction

If water quality issues in this service area are not addressed, the estimated financial impact per household is:

Estimated Healthcare Costs $1,000

Annual per household (CDC est.)

Estimated Cumulative Cost Per Household

5 years
$5,000
10 years
$10,000
20 years
$20,000

Compare: Estimated remediation cost is $1,600 (one-time) vs. $10,000 in estimated inaction costs over 10 years.

Estimates based on published EPA, CDC, and peer-reviewed research. Individual costs vary by household size, property, and health factors. These are conservative lower-bound estimates intended for awareness, not financial advice.

System Overview

Rochester Water Department (EPA ID: NH2001010) is a community water system in New Hampshire that serves approximately 25,000 people from surface water sources.

This system provides water to 4 ZIP codes across 1 community.

Average Home Safety Score: B (80/100)

Based on water quality violations, lead levels, and radon risk across all ZIP codes served by this system.

Violation History

2 health-based violations recorded in the past 5 years. All violations have been resolved.

Recent Violations

Date Contaminant Type Status
October 24, 2024 Lead and Copper Rule Monitoring Resolved
September 13, 2024 Consumer Confidence Report Rule Monitoring Resolved
August 1, 2024 Consumer Confidence Report Rule Monitoring Resolved
April 22, 2024 Lead and Copper Rule Monitoring Resolved
March 12, 2024 Consumer Confidence Report Rule Monitoring Resolved
February 1, 2024 Consumer Confidence Report Rule Monitoring Resolved
January 1, 2024 Stage 1 DBP Rule Monitoring Resolved
August 19, 2023 Total Coliform Monitoring Resolved
July 4, 2023 Lead and Copper Rule Monitoring Resolved
April 29, 2023 Contaminant 0700 Health-based Resolved

Contaminants Detected

The following contaminants have been flagged in EPA records for this water system:

Contaminant Category Violations Health-Based
Consumer Confidence Report Rule Reporting Failure 4 No
Lead and Copper Rule Treatment Failure 3 No
Total Coliform Microbiological 2 No
Stage 1 DBP Rule Treatment Failure 2 No
Total Trihalomethanes (TTHM) Disinfection Byproducts 1 Yes
Surface Water Treatment Rule Treatment Failure 1 No
Contaminant 0700 Other Violation 1 Yes

Health Risk Details

Total Trihalomethanes (TTHM) (EPA limit: 0.08 mg/L)

Bladder & rectal cancer risk; reproductive concerns At-risk groups: pregnant women, long-term consumers of chlorinated water, people who frequently shower in chlorinated water.

Removal methods: granular activated carbon (GAC), carbon block filter, point-of-entry aeration. Find the right filter →

Lead & Copper

EPA Lead and Copper Rule sampling data for ZIP codes served by this system:

ZIP Code Lead Level Exceeds Limit Sample Date
03839 0.002 mg/L No N/A
03866 0.002 mg/L No N/A
03867 0.002 mg/L No N/A
03868 0.002 mg/L No N/A

Radon Risk in Service Area

Dominant radon zone for ZIP codes served by this system: Zone 2 (Moderate Risk)

The EPA recommends testing homes in Zone 1 and Zone 2 areas for radon.

Need help with your water quality?

Typical cost: Water test: typically $20–$50 (DIY kit) · Professional inspection: $150–$400

Find the Right Water Filter

Free tip: Let cold water run for 2 minutes before drinking — this helps flush lead from your pipes.

ZIP Codes Served

Coverage: 3 ZIP codes confirmed via EPA Community Water System Service Area Boundaries v3 plus 1 additional ZIP inferred from SDWIS registry data. The EPA-confirmed set is the most reliable; SDWIS-inferred entries may be narrower than the real deployment area.

Data Sources

This report uses public data from the EPA Safe Drinking Water Information System (SDWIS). View the full compliance record for Rochester Water Department (NH2001010) on EPA.gov.

Frequently Asked Questions

Is Rochester Water Department water safe to drink?

Rochester Water Department has recorded 2 health-based violations in the past 5 years. While the system is required to treat water to meet federal standards, you may want to consider additional precautions such as a certified water filter.

How many people does Rochester Water Department serve?

Rochester Water Department serves approximately 25,000 people across 4 ZIP codes in New Hampshire.

Where does Rochester Water Department get its water?

The primary water source is surface water.

Contact Your Water Utility

Public-record contact information for the water utility serving this system. Use these channels to request water quality reports, ask about service, or report issues directly.

Phone
603-335-4291
ZipCheckup is not affiliated with this water utility, does not act as its agent, and does not provide customer support for it. Contact details shown are public-record information from CCR filings. For service issues, contact the utility directly using the information above.
Address
64 Strafford Road / 209 Chestnut Hill Road, Rochester, NH 03867

Contact information from City of Rochester, NH Consumer Confidence Report.

ZipCheckup is not affiliated with this water utility, does not act as its agent, and does not provide customer support for it. Contact details shown are public-record information from CCR filings. For service issues, contact the utility directly using the information above.

Water Source & Treatment

Where this water originates and how it's treated before reaching your tap.

Source
Blended (groundwater + surface water)
Combines water from both groundwater and surface sources.
Disinfectant used
Chlorine
Treatment chemicals reported
Aluminum sulfate (coagulation)Chlorine (disinfection)Fluoride (dental health)Sodium hydroxide (pH control)Sodium bicarbonate (alkalinity)Blended phosphate (corrosion control)

Source: City of Rochester, NH Consumer Confidence Report.

ZipCheckup is not affiliated with this water utility. Treatment and source data are sourced from the utility's published CCR filings.

Source water assessment from City of Rochester, NH Consumer Confidence Report:
Berrys River: 1 high susceptibility, 3 medium, 8 low ratings (assessed 10/29/02)

Treatment regime

How this utility classifies its treatment process and what each reported treatment chemical does.

Treatment classification
Multi-stage
Multiple treatment stages — typically coagulation, filtration, and disinfection. Common for surface-water systems requiring removal of particulates, microorganisms, and dissolved organic compounds before disinfection.

Treatment chemicals and what each one does

Chemical names are reported verbatim by the utility. Purpose categories are ZipCheckup annotations based on standard drinking-water treatment practice.

Other reported chemicals
Reported by the utility but not in our annotation dictionary.
Aluminum sulfate (coagulation)Chlorine (disinfection)Fluoride (dental health)Sodium hydroxide (pH control)Sodium bicarbonate (alkalinity)Blended phosphate (corrosion control)

Treatment classification and chemical list sourced from City of Rochester, NH Consumer Confidence Report.

Treatment intensity is a ZipCheckup-derived classification based on the chemicals and processes the utility reports. Chemicals and contamination sources are taken verbatim from the utility's CCR filing. Routine federal monitoring and contaminant testing shown elsewhere on this page determine whether the water meets safety standards, not the treatment classification.

Federal UCMR5 PFAS Monitoring: Tested Clean

This water system was tested under the federal EPA Unregulated Contaminant Monitoring Rule (UCMR5). No PFAS compounds were detected.

Samples collected
149

Current MCL reflects the lowest state-enforceable limit (NYS 10 ppt for PFOA/PFOS, effective August 2020). The federal final MCL of 4 ppt for PFOA/PFOS (EPA April 2024 rule) is not enforceable until April 2029. Detections above 4 ppt but below 10 ppt are below current MCL but above the future federal limit.

Source: U.S. EPA UCMR5 (Unregulated Contaminant Monitoring Rule, 5th cycle) — per-system federal sampling, 2023–2025. EPA UCMR5 monitoring program →

Understand PFAS health context and filtration →

PFAS Substances Detected in This System

This water system's Consumer Confidence Report disclosed the following PFAS compounds. Levels are from the utility's most recent reporting cycle.

Substance Detected level EPA limit Status
PFOA – Surface Water Finish
Not yet EPA-regulated
Not disclosed No federal limit set
PFOA – Surface Water Raw
Not yet EPA-regulated
Not disclosed No federal limit set
PFOA – Cocheco Well
Not yet EPA-regulated
Not disclosed No federal limit set
PFOS – Surface Water Finish
Not yet EPA-regulated
Not disclosed No federal limit set
PFOS – Surface Water Raw
Not yet EPA-regulated
Not disclosed No federal limit set
PFOS – Cocheco Well
Not yet EPA-regulated
Not disclosed No federal limit set
PFHxS – Cocheco Well
Not yet EPA-regulated
Not disclosed No federal limit set

In April 2024, EPA finalized the first National Primary Drinking Water Regulation for six PFAS. Public water systems have until 2029 to comply. EPA — PFAS regulation overview →

Source: Consumer Confidence Report disclosed by City of Rochester, NH.

ZipCheckup is not affiliated with this water utility. PFAS detection data is sourced from public Consumer Confidence Reports filed by the utility itself.

Learn more about PFAS health effects and filtration →

Lead Service Line Replacement Tracker

This water utility's lead service line (LSL) replacement program is tracked from public Consumer Confidence Report filings. Email signup notifies subscribers when the utility files an updated replacement plan or progress milestone.

Get notified on replacement progress

Subscribers receive an email when this utility updates its LSL plan, files a milestone report, or adjusts replacement timelines. No marketing, no third-party sharing.

By submitting you agree to Privacy Policy. Unsubscribe anytime via the link in any email.

City of Rochester, NH

ZipCheckup is not affiliated with this water utility. LSL replacement-program data is sourced from public CCR filings published by the utility. Subscription notifications are based on automated parsing of subsequent CCR releases.

Learn more about Lead and Copper Rule replacement requirements →

Notable events and violations

This section summarizes events the utility chose to disclose in its most recent Consumer Confidence Report, plus any federal compliance violations the utility recorded against itself. Both lists are utility-authored — ZipCheckup does not audit, judge, or reorder them.

Notable events from the utility's CCR

These bullet entries are the utility's own narration of operational, regulatory, or infrastructure events during the reporting period.

Notable events from City of Rochester, NH Consumer Confidence Report:
  • City consumed ~744 million gallons in 2024; NHDES 2024 Source Water Protection Award recipient

ZipCheckup note: items above reflect what the utility published in its most recent CCR. Federal violation records are also tracked separately by the EPA Safe Drinking Water Information System (SDWIS) — the SDWIS record is the authoritative federal source for any specific regulatory action.

How Water Systems Appear in Rankings

Water systems are evaluated by violation history, contaminant detections, and service population. Larger systems with more service connections appear in more rankings.

Frequently Asked Questions

Is water from Rochester Water Department safe to drink?
Rochester Water Department earns a B safety grade with 14 violations in the past 5 years. Tap water meets EPA standards for most contaminants.
What contaminants are in Rochester Water Department's water?
Detected contaminants include Total Trihalomethanes (TTHM), Consumer Confidence Report Rule, Lead and Copper Rule, Total Coliform. Each is compared against EPA maximum contaminant levels (MCLs) in the detailed breakdown above.
Should I use a water filter?
Given 5 contaminants above EPA limits, a certified water filter can provide an extra layer of protection. The best type depends on specific contaminants in your water.
How many people does Rochester Water Department serve?
Rochester Water Department serves approximately 25,000 people with drinking water across 4 ZIP codes.
What is Rochester Water Department's water source?
Rochester Water Department draws water from surface water sources. Source type affects which contaminants are most likely to be present.
Is there lead in Rochester Water Department's water?
The maximum detected lead level is 0.002 mg/L. This is within EPA action level guidelines.
What is the demographic profile of Rochester Water Department's service area?
The Rochester Water Department service area has a median household income of $86,932. Demographic data is sourced from the U.S. Census Bureau and EPA EJScreen.
Where does Rochester Water Department get its water?
Rochester Water Department's water is drawn from rivers, lakes, or reservoirs. Surface water sources are more exposed to agricultural runoff, stormwater, and upstream discharges, but they typically receive more intensive treatment before reaching your tap. Based on violation history and environmental factors, the source contamination risk is currently elevated.

What You Can Do

1

Test your water

Home test kits can detect lead, bacteria, and other contaminants at your tap. Find the right filter →

2

Check your specific ZIP code

Water quality can vary within a system. View nearest ZIP report →

3

Contact your utility

Rochester Water Department (EPA ID: NH2001010) — request the latest Consumer Confidence Report or ask about specific contaminants.

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