Monitoring Violations MA

Orleans Water Department

EPA ID: MA4224000 · 18,921 people served · 3 ZIP codes

Five-year compliance data for Orleans Water Department includes 1 violation the EPA has not yet marked resolved — those open findings are part of the utility's current enforcement profile, covering a service population of approximately 18,921 residents across the area it supplies.

Data: EPA SDWIS Last verified: 2026-04-02

C · 62
Avg Safety Score
18,921
People Served
3
ZIP Codes Served
1
Violations (5yr)
Groundwater
Water Source
0.0011 mg/L
Max Lead Level
Zone 2
Radon Risk · Moderate
1
Contaminants Flagged

Service Area Map

Coverage area for Orleans Water Department Source: EPA SDWIS service area boundaries.

Service area boundary — Grade C

Service Area Demographics

$98,798
Median Household Income
6,342
Service Area Population
5%
Disadvantaged Population
30th
Poverty Percentile
70th
Energy Burden Percentile
87%
Pre-1986 Housing

The Orleans Water Department serves a community with a median household income of $98,798 and an estimated 6,342 residents across its service area. Approximately 87% of housing stock was built before 1986, which increases the likelihood of lead service lines and older plumbing.

💧 Where Does Your Water Come From?

Groundwater

Orleans Water Department's water is pumped from underground aquifers. Groundwater is naturally filtered through rock and soil, but it can be vulnerable to PFAS contamination, nitrates from agriculture, and industrial chemicals that seep into the water table.

Moderate Risk
Source Contamination Risk
0th
Wastewater Discharge Proximity
50th
Superfund Site Proximity

About 1% of homes in Barnstable County, Massachusetts rely on private wells rather than public water systems. Private well owners are responsible for their own water testing and treatment.

Infrastructure Risk

56 yr
Avg Pipe Age
Galvanized Steel or Copper
Pipe Material
12 yr
Est. Remaining Life
Moderate Wear
Decay Status
Installed 82% of expected lifespan used End of life

Detected Contaminants

How Orleans Water Department compares to EPA limits

What This Means For You

Contaminant 2065 at 1 mg/L exceeds the EPA maximum of mg/L.

Comparable Water Systems

Similar-sized systems in Massachusetts

C 1 violation
Concord Water Department
18,788 people
C 1 violation
Norton Water Department
19,161 people
D 6 violations
C 1 violation
C 0 violations

Estimated Remediation Costs

Average estimated costs across ZIP codes served by this system

Flood Insurance Radon Mitigation
Flood Insurance $1,400
Radon Mitigation $400
Total Estimated Cost $1,800

Based on national averages for common remediation projects. Actual costs vary by property. Only issues flagged by EPA, FEMA, or state data for each ZIP code are included.

Cost of Inaction

If water quality issues in this service area are not addressed, the estimated financial impact per household is:

Estimated Healthcare Costs $500

Annual per household (CDC est.)

Estimated Cumulative Cost Per Household

5 years
$2,500
10 years
$5,000
20 years
$10,000

Compare: Estimated remediation cost is $1,800 (one-time) vs. $5,000 in estimated inaction costs over 10 years.

Estimates based on published EPA, CDC, and peer-reviewed research. Individual costs vary by household size, property, and health factors. These are conservative lower-bound estimates intended for awareness, not financial advice.

System Overview

ORLEANS WATER DEPARTMENT (EPA ID: MA4224000) is a community water system in Massachusetts that serves approximately 18,921 people from groundwater sources.

This system provides water to 3 ZIP codes across 3 communities.

Average Home Safety Score: C (62/100)

Based on water quality violations, lead levels, and radon risk across all ZIP codes served by this system.

Violation History

1 monitoring/reporting violation recorded. These are procedural violations (missed tests or late reports), not necessarily water safety issues.

Recent Violations

Date Contaminant Type Status
October 1, 2024 Contaminant 2065 Monitoring Unresolved

Contaminants Detected

The following contaminants have been flagged in EPA records for this water system:

Contaminant Category Violations Health-Based
Contaminant 2065 Other Violation 1 No

Lead & Copper

EPA Lead and Copper Rule sampling data for ZIP codes served by this system:

ZIP Code Lead Level Exceeds Limit Sample Date
02653 0.0011 mg/L No N/A

Radon Risk in Service Area

Dominant radon zone for ZIP codes served by this system: Zone 2 (Moderate Risk)

The EPA recommends testing homes in Zone 1 and Zone 2 areas for radon.

Need help with your water quality?

Typical cost: Water test: typically $20–$50 (DIY kit) · Professional inspection: $150–$400

Find the Right Water Filter

Free tip: Let cold water run for 2 minutes before drinking — this helps flush lead from your pipes.

ZIP Codes Served

Coverage: 2 ZIP codes confirmed via EPA Community Water System Service Area Boundaries v3 plus 1 additional ZIP inferred from SDWIS registry data. The EPA-confirmed set is the most reliable; SDWIS-inferred entries may be narrower than the real deployment area.

Data Sources

This report uses public data from the EPA Safe Drinking Water Information System (SDWIS). View the full compliance record for Orleans Water Department (MA4224000) on EPA.gov.

Frequently Asked Questions

Is Orleans Water Department water safe to drink?

Orleans Water Department has only monitoring/reporting violations, which are procedural in nature. The system meets federal health-based standards.

How many people does Orleans Water Department serve?

Orleans Water Department serves approximately 18,921 people across 3 ZIP codes in Massachusetts.

Where does Orleans Water Department get its water?

The primary water source is groundwater.

Contact Your Water Utility

Public-record contact information for the water utility serving this system. Use these channels to request water quality reports, ask about service, or report issues directly.

Phone
508-255-1200
ZipCheckup is not affiliated with this water utility, does not act as its agent, and does not provide customer support for it. Contact details shown are public-record information from CCR filings. For service issues, contact the utility directly using the information above.
Address
19 SCHOOL ROAD, ORLEANS, MA 02653

Contact information from Town of Orleans Water Department Consumer Confidence Report.

ZipCheckup is not affiliated with this water utility, does not act as its agent, and does not provide customer support for it. Contact details shown are public-record information from CCR filings. For service issues, contact the utility directly using the information above.

Water Source & Treatment

Where this water originates and how it's treated before reaching your tap.

Source
Groundwater
Drawn from underground aquifers via wells.
Disinfectant used
Chlorine
Treatment chemicals reported
chlorinecitric acid

Source: Town of Orleans Water Department Consumer Confidence Report.

ZipCheckup is not affiliated with this water utility. Treatment and source data are sourced from the utility's published CCR filings.

Source water assessment from Town of Orleans Water Department Consumer Confidence Report:
The Town of Orleans has a high susceptibility rating based on the presence of one gas station in South Orleans. The Town of Orleans Fire Department closely regulates this high threat, which has since been upgraded with double-lined tanks. Past engineering studies have shown that contamination to the largest part of our water supply is highly unlikely due to the direction of groundwater flow. The report notes that the source water wells are located in an aquifer with a high vulnerability to contamination due to the absence of hydrogeologic barriers (e.g., clay) that can prevent contaminant migration.

Treatment regime

How this utility classifies its treatment process and what each reported treatment chemical does.

Treatment classification
Multi-stage
Multiple treatment stages — typically coagulation, filtration, and disinfection. Common for surface-water systems requiring removal of particulates, microorganisms, and dissolved organic compounds before disinfection.

Treatment chemicals and what each one does

Chemical names are reported verbatim by the utility. Purpose categories are ZipCheckup annotations based on standard drinking-water treatment practice.

Disinfectant
Inactivates bacteria, viruses, and parasites in the treated water.
chlorine
Other reported chemicals
Reported by the utility but not in our annotation dictionary.
citric acid

Watershed exposure sources reported

Land-use and natural conditions identified in the utility's source-water assessment as potential contamination sources upstream of treatment.

Gas stationAgricultureSeptic systemsIndustrial activityUrban stormwater runoff

Treatment classification and chemical list sourced from Town of Orleans Water Department Consumer Confidence Report.

Treatment intensity is a ZipCheckup-derived classification based on the chemicals and processes the utility reports. Chemicals and contamination sources are taken verbatim from the utility's CCR filing. Routine federal monitoring and contaminant testing shown elsewhere on this page determine whether the water meets safety standards, not the treatment classification.

Federal UCMR5 PFAS Monitoring: Tested Clean

This water system was tested under the federal EPA Unregulated Contaminant Monitoring Rule (UCMR5). No PFAS compounds were detected.

Samples collected
116

Current MCL reflects the lowest state-enforceable limit (NYS 10 ppt for PFOA/PFOS, effective August 2020). The federal final MCL of 4 ppt for PFOA/PFOS (EPA April 2024 rule) is not enforceable until April 2029. Detections above 4 ppt but below 10 ppt are below current MCL but above the future federal limit.

Source: U.S. EPA UCMR5 (Unregulated Contaminant Monitoring Rule, 5th cycle) — per-system federal sampling, 2023–2025. EPA UCMR5 monitoring program →

Understand PFAS health context and filtration →

PFAS Substances Detected in This System

This water system's Consumer Confidence Report disclosed the following PFAS compounds. Levels are from the utility's most recent reporting cycle.

Substance Detected level EPA limit Status
PFBS
Perfluorobutanesulfonic acid
EPA-regulated (2024 NPDWR)
Component of EPA Hazard Index — combined exposure assessed against unitless threshold of 1.0.
4885 ppt 4 ppt Above EPA limit
PFBA
Not yet EPA-regulated
5955 ppt 5.35 ppt Above EPA limit
PFDA
Not yet EPA-regulated
18150 ppt 10.47 ppt Above EPA limit

In April 2024, EPA finalized the first National Primary Drinking Water Regulation for six PFAS. Public water systems have until 2029 to comply. EPA — PFAS regulation overview →

Source: Consumer Confidence Report disclosed by Town of Orleans Water Department.

ZipCheckup is not affiliated with this water utility. PFAS detection data is sourced from public Consumer Confidence Reports filed by the utility itself.

Learn more about PFAS health effects and filtration →

Lead Service Line Inventory

Utility-reported lead service line presence and tap-sample lead level under federal LCRI requirements:

None reported
Lead Service Lines Reported
Non-detect
Tap Sample Lead Level

Below federal action level (0.015 mg/L)

MassDEP reports utility-level presence flag and tap-sampling without per-line breakdown. Customers should inquire with the utility about service line material at a specific address.

Federal LCRI rule (effective October 2024) requires every public water system to inventory its service lines and complete lead-line replacement within 10 years.

Federal Regulatory Status · 2026Q1
LCRR inventory submission: Did not report any required service line types
Latest tap sample on 2025-01-01 did not exceed the federal lead action level.
Population served: 18,921
Reported to Massachusetts

Source: MassDEP LCRR Service Line Inventory · Submitted 2024

ZipCheckup is not affiliated with the utility or state agency. Inventory figures render verbatim from the public LCRI submission cited above; ZipCheckup does not perform inspections or replacements.

Learn about lead in drinking water →

Frequently Asked Questions

Is water from Orleans Water Department safe to drink?
Orleans Water Department has a C safety grade based on 1 recorded violation. Some contaminants may exceed EPA limits — independent testing is recommended.
What contaminants are in Orleans Water Department's water?
Detected contaminants include Contaminant 2065. Each is compared against EPA maximum contaminant levels (MCLs) in the detailed breakdown above.
Should I use a water filter?
Given 1 contaminant above EPA limits, a certified water filter can provide an extra layer of protection. The best type depends on specific contaminants in your water.
How many people does Orleans Water Department serve?
Orleans Water Department serves approximately 18,921 people with drinking water across 3 ZIP codes.
What is Orleans Water Department's water source?
Orleans Water Department draws water from groundwater sources. Source type affects which contaminants are most likely to be present.
Is there lead in Orleans Water Department's water?
The maximum detected lead level is 0.0011 mg/L. This is within EPA action level guidelines.
What is the demographic profile of Orleans Water Department's service area?
The Orleans Water Department service area has a median household income of $98,798. Demographic data is sourced from the U.S. Census Bureau and EPA EJScreen.
Where does Orleans Water Department get its water?
Orleans Water Department's water is pumped from underground aquifers. Groundwater is naturally filtered through rock and soil, but it can be vulnerable to PFAS contamination, nitrates from agriculture, and industrial chemicals that seep into the water table. Based on available data, the source contamination risk is moderate.

What You Can Do

1

Test your water

Home test kits can detect lead, bacteria, and other contaminants at your tap. Find the right filter →

2

Check your specific ZIP code

Water quality can vary within a system. View nearest ZIP report →

3

Contact your utility

Orleans Water Department (EPA ID: MA4224000) — request the latest Consumer Confidence Report or ask about specific contaminants.

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