Norton Water Department
EPA ID: MA4218000 · 19,161 people served · 2 ZIP codes
Pulled from the federal compliance ledger, 6 violations at Norton Water Department remain without resolution — the utility delivers drinking water to roughly 19,161 residents.
Data: EPA SDWIS Last verified: 2026-04-02
Compliance Trajectory
Stable · Risk tier: High · 71% chance of violation in next 12 months
Violations went from 2 (2021) to 2 (2023). Violation counts have remained relatively steady.
Service Area Map
Coverage area for Norton Water Department Source: EPA SDWIS service area boundaries.
Service area boundary — Grade D
Service Area Demographics
The Norton Water Department serves a community with a median household income of $127,404 and an estimated 19,155 residents across its service area. Approximately 57% of housing stock was built before 1986, which increases the likelihood of lead service lines and older plumbing.
Environmental Justice Note: 36% of the population in this service area is classified as disadvantaged under EPA's EJScreen criteria. Communities with higher disadvantaged populations often face disproportionate environmental and health burdens, including aging water infrastructure and limited resources for remediation.
💧 Where Does Your Water Come From?
Norton Water Department's water is pumped from underground aquifers. Groundwater is naturally filtered through rock and soil, but it can be vulnerable to PFAS contamination, nitrates from agriculture, and industrial chemicals that seep into the water table.
About 1% of homes in Bristol County, Massachusetts rely on private wells rather than public water systems. Private well owners are responsible for their own water testing and treatment.
Superfund Proximity Note: This service area ranks in the 70th percentile nationally for proximity to Superfund (NPL) sites. Groundwater sources near contaminated sites may face elevated risk from industrial chemicals.
Infrastructure Risk
Detected Contaminants
How Norton Water Department compares to EPA limits
What This Means For You
Haloacetic Acids (HAA5) at 5 mg/L exceeds the EPA maximum of 0.06 mg/L. Cancer risk; reproductive & developmental effects. Consider granular activated carbon (GAC) filtration.
Stage 1 DBP Rule at 1 mg/L exceeds the EPA maximum of mg/L.
PFAS Detected in Service Area
PFAS ("forever chemicals") have been detected in water serving this system's area. 7 detections recorded. 1 exceeds federal EPA limits (4 ppt for PFOA/PFOS). 1 exceeds state limits.
Haloacetic Acids (HAA5) was detected in this water system. granular activated carbon (GAC) filtration can reduce exposure.
Find a certified water filter →Comparable Water Systems
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Estimated Remediation Costs
Average estimated costs across ZIP codes served by this system
Based on national averages for common remediation projects. Actual costs vary by property. Only issues flagged by EPA, FEMA, or state data for each ZIP code are included.
System Overview
NORTON WATER DEPARTMENT (EPA ID: MA4218000) is a community water system in Massachusetts that serves approximately 19,161 people from groundwater sources.
This system provides water to 2 ZIP codes across 2 communities.
Average Home Safety Score: D (53/100)
Based on water quality violations, lead levels, and radon risk across all ZIP codes served by this system.
Violation History
Recent Violations
| Date | Contaminant | Type | Status |
|---|---|---|---|
| July 1, 2023 | Stage 1 DBP Rule | Monitoring | Unresolved |
| January 1, 2023 | Haloacetic Acids (HAA5) | Health-based | Unresolved |
Contaminants Detected
The following contaminants have been flagged in EPA records for this water system:
| Contaminant | Category | Violations | Health-Based |
|---|---|---|---|
| Haloacetic Acids (HAA5) | Disinfection Byproducts | 5 | Yes |
| Stage 1 DBP Rule | Treatment Failure | 1 | No |
Health Risk Details
Haloacetic Acids (HAA5) (EPA limit: 0.06 mg/L)
Cancer risk; reproductive & developmental effects At-risk groups: pregnant women, infants, long-term consumers of chlorinated municipal water.
Removal methods: granular activated carbon (GAC), carbon block filter, reverse osmosis. Find the right filter →
Lead & Copper
EPA Lead and Copper Rule sampling data for ZIP codes served by this system:
| ZIP Code | Lead Level | Exceeds Limit | Sample Date |
|---|---|---|---|
| 02766 | 0.002 mg/L | No | N/A |
Radon Risk in Service Area
Dominant radon zone for ZIP codes served by this system: Zone 2 (Moderate Risk)
The EPA recommends testing homes in Zone 1 and Zone 2 areas for radon.
Need help with your water quality?
Typical cost: Water test: typically $20–$50 (DIY kit) · Professional inspection: $150–$400
Find the Right Water FilterFree tip: Let cold water run for 2 minutes before drinking — this helps flush lead from your pipes.
ZIP Codes Served
Coverage: 1 ZIP code confirmed via EPA Community Water System Service Area Boundaries v3 plus 1 additional ZIP inferred from SDWIS registry data. The EPA-confirmed set is the most reliable; SDWIS-inferred entries may be narrower than the real deployment area.
Data Sources
This report uses public data from the EPA Safe Drinking Water Information System (SDWIS). View the full compliance record for Norton Water Department (MA4218000) on EPA.gov.
Frequently Asked Questions
Is Norton Water Department water safe to drink?
Norton Water Department has recorded 5 health-based violations in the past 5 years. While the system is required to treat water to meet federal standards, you may want to consider additional precautions such as a certified water filter.
How many people does Norton Water Department serve?
Norton Water Department serves approximately 19,161 people across 2 ZIP codes in Massachusetts.
Where does Norton Water Department get its water?
The primary water source is groundwater.
Federal UCMR5 PFAS Monitoring: Detected
This water system was tested under the federal EPA Unregulated Contaminant Monitoring Rule (UCMR5). PFAS compounds were detected below the current state-enforceable MCL.
Current MCL reflects the lowest state-enforceable limit (NYS 10 ppt for PFOA/PFOS, effective August 2020). The federal final MCL of 4 ppt for PFOA/PFOS (EPA April 2024 rule) is not enforceable until April 2029. Detections above 4 ppt but below 10 ppt are below current MCL but above the future federal limit.
Source: U.S. EPA UCMR5 (Unregulated Contaminant Monitoring Rule, 5th cycle) — per-system federal sampling, 2023–2025. EPA UCMR5 monitoring program →
Lead Service Line Inventory
Utility-reported lead service line presence and tap-sample lead level under federal LCRI requirements:
Below federal action level (0.015 mg/L)
MassDEP reports utility-level presence flag and tap-sampling without per-line breakdown. Customers should inquire with the utility about service line material at a specific address.
Federal LCRI rule (effective October 2024) requires every public water system to inventory its service lines and complete lead-line replacement within 10 years.
Source: MassDEP LCRR Service Line Inventory · Submitted 2024
ZipCheckup is not affiliated with the utility or state agency. Inventory figures render verbatim from the public LCRI submission cited above; ZipCheckup does not perform inspections or replacements.
How Water Systems Appear in Rankings
Water systems are evaluated by violation history, contaminant detections, and service population. Larger systems with more service connections appear in more rankings.
Frequently Asked Questions
What You Can Do
Test your water
Home test kits can detect lead, bacteria, and other contaminants at your tap. Find the right filter →
Check your specific ZIP code
Water quality can vary within a system. View nearest ZIP report →
Contact your utility
Norton Water Department (EPA ID: MA4218000) — request the latest Consumer Confidence Report or ask about specific contaminants.