Westborough Water Department
EPA ID: MA2328000 · 21,567 people served · 3 ZIP codes
Westborough Water Department carries 1 open EPA violation that remain unresolved in the federal system — approximately 21,567 people fall within its service area.
Data: EPA SDWIS Last verified: 2026-04-02
Service Area Map
Coverage area for Westborough Water Department Source: EPA SDWIS service area boundaries.
Service area boundary — Grade C
Service Area Demographics
The Westborough Water Department serves a community with a median household income of $134,474 and an estimated 21,591 residents across its service area. Approximately 63% of housing stock was built before 1986, which increases the likelihood of lead service lines and older plumbing.
🌊 Where Does Your Water Come From?
Westborough Water Department's water is drawn from rivers, lakes, or reservoirs. Surface water sources are more exposed to agricultural runoff, stormwater, and upstream discharges, but they typically receive more intensive treatment before reaching your tap.
About 1% of homes in Worcester County, Massachusetts rely on private wells rather than public water systems. Private well owners are responsible for their own water testing and treatment.
Superfund Proximity Note: This service area ranks in the 60th percentile nationally for proximity to Superfund (NPL) sites.
Infrastructure Risk
Detected Contaminants
How Westborough Water Department compares to EPA limits
What This Means For You
Bromodichloroacetic Acid at 1 mg/L exceeds the EPA maximum of 0.06 mg/L.
Stage 1 DBP Rule at 1 mg/L exceeds the EPA maximum of mg/L.
Consumer Confidence Report Rule at 1 mg/L exceeds the EPA maximum of mg/L.
PFAS Detected in Service Area
PFAS ("forever chemicals") have been detected in water serving this system's area. 3 detections recorded. 2 exceed federal EPA limits (4 ppt for PFOA/PFOS).
Comparable Water Systems
Similar-sized systems in Massachusetts
Estimated Remediation Costs
Average estimated costs across ZIP codes served by this system
Based on national averages for common remediation projects. Actual costs vary by property. Only issues flagged by EPA, FEMA, or state data for each ZIP code are included.
System Overview
Westborough Water Department (EPA ID: MA2328000) is a community water system in Massachusetts that serves approximately 21,567 people from surface water sources.
This system provides water to 3 ZIP codes across 1 community.
Average Home Safety Score: C (62/100)
Based on water quality violations, lead levels, and radon risk across all ZIP codes served by this system.
Violation History
Recent Violations
| Date | Contaminant | Type | Status |
|---|---|---|---|
| October 1, 2023 | Stage 1 DBP Rule | Monitoring | Resolved |
| July 1, 2023 | Barium | Monitoring | Resolved |
| April 1, 2023 | Bromodichloroacetic Acid | Monitoring | Unresolved |
| February 1, 2023 | Consumer Confidence Report Rule | Monitoring | Resolved |
Contaminants Detected
The following contaminants have been flagged in EPA records for this water system:
| Contaminant | Category | Violations | Health-Based |
|---|---|---|---|
| Barium | Inorganic | 2 | No |
| Bromodichloroacetic Acid | Disinfection Byproducts | 1 | No |
| Stage 1 DBP Rule | Treatment Failure | 1 | No |
| Consumer Confidence Report Rule | Reporting Failure | 1 | No |
Lead & Copper
EPA Lead and Copper Rule sampling data for ZIP codes served by this system:
| ZIP Code | Lead Level | Exceeds Limit | Sample Date |
|---|---|---|---|
| 01580 | 0.0018 mg/L | No | N/A |
| 01581 | 0.0018 mg/L | No | N/A |
| 01582 | 0.0018 mg/L | No | N/A |
Radon Risk in Service Area
Dominant radon zone for ZIP codes served by this system: Zone 1 (High Risk)
The EPA recommends testing homes in Zone 1 and Zone 2 areas for radon.
Need help with your water quality?
Typical cost: Water test: typically $20–$50 (DIY kit) · Professional inspection: $150–$400
Find the Right Water FilterFree tip: Let cold water run for 2 minutes before drinking — this helps flush lead from your pipes.
ZIP Codes Served
Coverage: 1 ZIP code confirmed via EPA Community Water System Service Area Boundaries v3 plus 2 additional ZIPs inferred from SDWIS registry data. The EPA-confirmed set is the most reliable; SDWIS-inferred entries may be narrower than the real deployment area.
Data Sources
This report uses public data from the EPA Safe Drinking Water Information System (SDWIS). View the full compliance record for Westborough Water Department (MA2328000) on EPA.gov.
Frequently Asked Questions
Is Westborough Water Department water safe to drink?
Westborough Water Department has only monitoring/reporting violations, which are procedural in nature. The system meets federal health-based standards.
How many people does Westborough Water Department serve?
Westborough Water Department serves approximately 21,567 people across 3 ZIP codes in Massachusetts.
Where does Westborough Water Department get its water?
The primary water source is surface water.
Contact Your Water Utility
Public-record contact information for the water utility serving this system. Use these channels to request water quality reports, ask about service, or report issues directly.
Contact information from Westborough Water Department Consumer Confidence Report.
ZipCheckup is not affiliated with this water utility, does not act as its agent, and does not provide customer support for it. Contact details shown are public-record information from CCR filings. For service issues, contact the utility directly using the information above.
Water Source & Treatment
Where this water originates and how it's treated before reaching your tap.
Source: Westborough Water Department Consumer Confidence Report.
ZipCheckup is not affiliated with this water utility. Treatment and source data are sourced from the utility's published CCR filings.
The SWAP Report notes the key issues of inappropriate activities in Zone I, residential land uses, transportation corridors, hazardous materials storage and use, oil or hazardous material contamination sites, agricultural activities, and comprehensive wellhead protection planning in the water supply protection area for all water sources.
Treatment regime
How this utility classifies its treatment process and what each reported treatment chemical does.
Treatment chemicals and what each one does
Chemical names are reported verbatim by the utility. Purpose categories are ZipCheckup annotations based on standard drinking-water treatment practice.
Watershed exposure sources reported
Land-use and natural conditions identified in the utility's source-water assessment as potential contamination sources upstream of treatment.
Treatment classification and chemical list sourced from Westborough Water Department Consumer Confidence Report.
Treatment intensity is a ZipCheckup-derived classification based on the chemicals and processes the utility reports. Chemicals and contamination sources are taken verbatim from the utility's CCR filing. Routine federal monitoring and contaminant testing shown elsewhere on this page determine whether the water meets safety standards, not the treatment classification.
Federal UCMR5 PFAS Monitoring: Detected
This water system was tested under the federal EPA Unregulated Contaminant Monitoring Rule (UCMR5). PFAS compounds were detected below the current state-enforceable MCL.
Current MCL reflects the lowest state-enforceable limit (NYS 10 ppt for PFOA/PFOS, effective August 2020). The federal final MCL of 4 ppt for PFOA/PFOS (EPA April 2024 rule) is not enforceable until April 2029. Detections above 4 ppt but below 10 ppt are below current MCL but above the future federal limit.
Source: U.S. EPA UCMR5 (Unregulated Contaminant Monitoring Rule, 5th cycle) — per-system federal sampling, 2023–2025. EPA UCMR5 monitoring program →
PFAS Substances Detected in This System
This water system's Consumer Confidence Report disclosed the following PFAS compounds. Levels are from the utility's most recent reporting cycle.
In April 2024, EPA finalized the first National Primary Drinking Water Regulation for six PFAS. Public water systems have until 2029 to comply. EPA — PFAS regulation overview →
Source: Consumer Confidence Report disclosed by Westborough Water Department.
ZipCheckup is not affiliated with this water utility. PFAS detection data is sourced from public Consumer Confidence Reports filed by the utility itself.
Lead Service Line Inventory
Utility-reported lead service line presence and tap-sample lead level under federal LCRI requirements:
Below federal action level (0.015 mg/L)
MassDEP reports utility-level presence flag and tap-sampling without per-line breakdown. Customers should inquire with the utility about service line material at a specific address.
Federal LCRI rule (effective October 2024) requires every public water system to inventory its service lines and complete lead-line replacement within 10 years.
Source: MassDEP LCRR Service Line Inventory · Submitted 2024
ZipCheckup is not affiliated with the utility or state agency. Inventory figures render verbatim from the public LCRI submission cited above; ZipCheckup does not perform inspections or replacements.
Notable events and violations
This section summarizes events the utility chose to disclose in its most recent Consumer Confidence Report, plus any federal compliance violations the utility recorded against itself. Both lists are utility-authored — ZipCheckup does not audit, judge, or reorder them.
Federal compliance violations on record
These entries are taken verbatim from the utility's CCR violations section. EPA defines four broad violation categories: Maximum Contaminant Level (MCL), Treatment Technique (TT), Monitoring & Reporting (M&R), and Public Notification (PN).
-
monitoring · Revised Total Coliform Rule2023-02-01 to 2023-02-28
Samples were collected and delivered to laboratory but were not analyzed within the required holding time.
-
monitoring · Volatile Organic Compounds2023-04-01 to 2023-06-30
A sample from Well 07G was required but not collected.
-
monitoring · Per- and Polyfluoroalkyl Substances (PFAS6)2023-04-01 to 2023-04-30
A sample from Well 05G was required but not collected.
-
monitoring · Lead and Copper Rule2023-06-01 to 2023-09-30
A total of 30 samples are required but only 29 samples were collected.
-
monitoring · Arsenic2023-07-01 to 2023-09-30
A sample from the Fisher Street Water Treatment Plant was required but not collected.
-
monitoring · Per- and Polyfluoroalkyl Substances (PFAS6)2023-07-01 to 2023-07-31
Samples from Well 05G and Well 07G were required but not collected.
Violations record from Westborough Water Department Consumer Confidence Report.
Notable events from the utility's CCR
These bullet entries are the utility's own narration of operational, regulatory, or infrastructure events during the reporting period.
- Replacement of 5 gate valves, the flushing of the dead-end hydrants and exercising of gate valves throughout the town
- Completion of a leak detection program on the entire water distribution system including 95 miles of water mains
- Completion of the planning and design of upgrades and improvements to the Oak Street Water Treatment Plant for the removal of Per- and Polyfluoroalkyl Substances (PFAS)
- Design work for the Wilkinson Replacement Well No. 1 was started
- Plans for booster stations at the Ruggles Tank and the Fay Mt. Tank are complete and construction will also begin in 2024
ZipCheckup note: items above reflect what the utility published in its most recent CCR. Federal violation records are also tracked separately by the EPA Safe Drinking Water Information System (SDWIS) — the SDWIS record is the authoritative federal source for any specific regulatory action.
How Water Systems Appear in Rankings
Water systems are evaluated by violation history, contaminant detections, and service population. Larger systems with more service connections appear in more rankings.
Frequently Asked Questions
What You Can Do
Test your water
Home test kits can detect lead, bacteria, and other contaminants at your tap. Find the right filter →
Check your specific ZIP code
Water quality can vary within a system. View nearest ZIP report →
Contact your utility
Westborough Water Department (EPA ID: MA2328000) — request the latest Consumer Confidence Report or ask about specific contaminants.