Sterling Water Department
EPA ID: MA2282000 · 6,754 people served · 2 ZIP codes
Looking at the EPA enforcement file for Sterling Water Department, 1 violation are listed as unresolved — those findings cover the utility's service area of approximately 6,754 people and remain open in the federal compliance system, awaiting formal corrective action documentation.
Data: EPA SDWIS Last verified: 2026-04-02
Service Area Map
Coverage area for Sterling Water Department Source: EPA SDWIS service area boundaries.
Service area boundary — Grade D
Service Area Demographics
The Sterling Water Department serves a community with a median household income of $143,302 and an estimated 11,611 residents across its service area. Approximately 66% of housing stock was built before 1986, which increases the likelihood of lead service lines and older plumbing.
💧 Where Does Your Water Come From?
Sterling Water Department's water is pumped from underground aquifers. Groundwater is naturally filtered through rock and soil, but it can be vulnerable to PFAS contamination, nitrates from agriculture, and industrial chemicals that seep into the water table.
About 1% of homes in Worcester County, Massachusetts rely on private wells rather than public water systems. Private well owners are responsible for their own water testing and treatment.
Superfund Proximity Note: This service area ranks in the 60th percentile nationally for proximity to Superfund (NPL) sites. Groundwater sources near contaminated sites may face elevated risk from industrial chemicals.
Infrastructure Risk
Detected Contaminants
How Sterling Water Department compares to EPA limits
What This Means For You
Haloacetic Acids (HAA5) at 1 mg/L exceeds the EPA maximum of 0.06 mg/L. Cancer risk; reproductive & developmental effects. Consider granular activated carbon (GAC) filtration.
Stage 1 DBP Rule at 1 mg/L exceeds the EPA maximum of mg/L.
PFAS Detected in Service Area
PFAS ("forever chemicals") have been detected in water serving this system's area. 1 detection recorded. 1 exceeds federal EPA limits (4 ppt for PFOA/PFOS).
Haloacetic Acids (HAA5) was detected in this water system. granular activated carbon (GAC) filtration can reduce exposure.
Find a certified water filter →Comparable Water Systems
Similar-sized systems in Massachusetts
Estimated Remediation Costs
Average estimated costs across ZIP codes served by this system
Based on national averages for common remediation projects. Actual costs vary by property. Only issues flagged by EPA, FEMA, or state data for each ZIP code are included.
System Overview
STERLING WATER DEPARTMENT (EPA ID: MA2282000) is a community water system in Massachusetts that serves approximately 6,754 people from groundwater sources.
This system provides water to 2 ZIP codes across 2 communities.
Average Home Safety Score: D (51/100)
Based on water quality violations, lead levels, and radon risk across all ZIP codes served by this system.
Violation History
Recent Violations
| Date | Contaminant | Type | Status |
|---|---|---|---|
| February 17, 2024 | Stage 1 DBP Rule | Health-based | Resolved |
| August 1, 2023 | Haloacetic Acids (HAA5) | Monitoring | Unresolved |
Contaminants Detected
The following contaminants have been flagged in EPA records for this water system:
| Contaminant | Category | Violations | Health-Based |
|---|---|---|---|
| Haloacetic Acids (HAA5) | Disinfection Byproducts | 1 | No |
| Stage 1 DBP Rule | Treatment Failure | 1 | Yes |
Lead & Copper
EPA Lead and Copper Rule sampling data for ZIP codes served by this system:
| ZIP Code | Lead Level | Exceeds Limit | Sample Date |
|---|---|---|---|
| 01564 | 0.008 mg/L | No | N/A |
Radon Risk in Service Area
Dominant radon zone for ZIP codes served by this system: Zone 1 (High Risk)
The EPA recommends testing homes in Zone 1 and Zone 2 areas for radon.
Need help with your water quality?
Typical cost: Water test: typically $20–$50 (DIY kit) · Professional inspection: $150–$400
Find the Right Water FilterFree tip: Let cold water run for 2 minutes before drinking — this helps flush lead from your pipes.
ZIP Codes Served
Coverage: 1 ZIP code confirmed via EPA Community Water System Service Area Boundaries v3 plus 1 additional ZIP inferred from SDWIS registry data. The EPA-confirmed set is the most reliable; SDWIS-inferred entries may be narrower than the real deployment area.
Data Sources
This report uses public data from the EPA Safe Drinking Water Information System (SDWIS). View the full compliance record for Sterling Water Department (MA2282000) on EPA.gov.
Frequently Asked Questions
Is Sterling Water Department water safe to drink?
Sterling Water Department has recorded 1 health-based violation in the past 5 years. While the system is required to treat water to meet federal standards, you may want to consider additional precautions such as a certified water filter.
How many people does Sterling Water Department serve?
Sterling Water Department serves approximately 6,754 people across 2 ZIP codes in Massachusetts.
Where does Sterling Water Department get its water?
The primary water source is groundwater.
Contact Your Water Utility
Public-record contact information for the water utility serving this system. Use these channels to request water quality reports, ask about service, or report issues directly.
Contact information from Town of Sterling, Massachusetts Consumer Confidence Report.
ZipCheckup is not affiliated with this water utility, does not act as its agent, and does not provide customer support for it. Contact details shown are public-record information from CCR filings. For service issues, contact the utility directly using the information above.
Water Source & Treatment
Where this water originates and how it's treated before reaching your tap.
Source: Town of Sterling, Massachusetts Consumer Confidence Report.
ZipCheckup is not affiliated with this water utility. Treatment and source data are sourced from the utility's published CCR filings.
The Department of Environmental Protection has prepared a Source Water Assessment Program (SWAP) Report for the Town’s water supply sources. The SWAP Report assesses the susceptibility of the supplies to contamination. A susceptibility ranking of high was assigned to the system using the information collected during the assessment by DEP. The complete SWAP report is available at the DPW office or online at https://mass.gov/doc/central-region-source-water-assessment-protection-swap-program-reports-0/download.
Treatment regime
How this utility classifies its treatment process and what each reported treatment chemical does.
Treatment chemicals and what each one does
Chemical names are reported verbatim by the utility. Purpose categories are ZipCheckup annotations based on standard drinking-water treatment practice.
Watershed exposure sources reported
Land-use and natural conditions identified in the utility's source-water assessment as potential contamination sources upstream of treatment.
Treatment classification and chemical list sourced from Town of Sterling, Massachusetts Consumer Confidence Report.
Treatment intensity is a ZipCheckup-derived classification based on the chemicals and processes the utility reports. Chemicals and contamination sources are taken verbatim from the utility's CCR filing. Routine federal monitoring and contaminant testing shown elsewhere on this page determine whether the water meets safety standards, not the treatment classification.
Federal UCMR5 PFAS Monitoring: Detected
This water system was tested under the federal EPA Unregulated Contaminant Monitoring Rule (UCMR5). PFAS compounds were detected below the current state-enforceable MCL.
Current MCL reflects the lowest state-enforceable limit (NYS 10 ppt for PFOA/PFOS, effective August 2020). The federal final MCL of 4 ppt for PFOA/PFOS (EPA April 2024 rule) is not enforceable until April 2029. Detections above 4 ppt but below 10 ppt are below current MCL but above the future federal limit.
Source: U.S. EPA UCMR5 (Unregulated Contaminant Monitoring Rule, 5th cycle) — per-system federal sampling, 2023–2025. EPA UCMR5 monitoring program →
PFAS Substances Detected in This System
This water system's Consumer Confidence Report disclosed the following PFAS compounds. Levels are from the utility's most recent reporting cycle.
In April 2024, EPA finalized the first National Primary Drinking Water Regulation for six PFAS. Public water systems have until 2029 to comply. EPA — PFAS regulation overview →
Source: Consumer Confidence Report disclosed by Town of Sterling, Massachusetts.
ZipCheckup is not affiliated with this water utility. PFAS detection data is sourced from public Consumer Confidence Reports filed by the utility itself.
Lead Service Line Inventory
Utility-reported lead service line presence and tap-sample lead level under federal LCRI requirements:
Below federal action level (0.015 mg/L)
MassDEP reports utility-level presence flag and tap-sampling without per-line breakdown. Customers should inquire with the utility about service line material at a specific address.
Federal LCRI rule (effective October 2024) requires every public water system to inventory its service lines and complete lead-line replacement within 10 years.
Source: MassDEP LCRR Service Line Inventory · Submitted 2024
ZipCheckup is not affiliated with the utility or state agency. Inventory figures render verbatim from the public LCRI submission cited above; ZipCheckup does not perform inspections or replacements.
Aesthetic water quality
These measurements describe the look, taste, and feel of the water this utility delivers. They are not contaminant violations — they sit alongside federal Secondary Maximum Contaminant Levels (SMCLs) which the EPA publishes as non-enforceable guidance.
Aesthetic measurements from Town of Sterling, Massachusetts Consumer Confidence Report.
Aesthetic measurements are reported by the utility from its annual sampling. EPA Secondary MCLs are advisory thresholds — values outside them indicate aesthetic concerns such as taste or appearance, not health violations. Federal contaminant testing is shown in the sections above.
Notable events and violations
This section summarizes events the utility chose to disclose in its most recent Consumer Confidence Report, plus any federal compliance violations the utility recorded against itself. Both lists are utility-authored — ZipCheckup does not audit, judge, or reorder them.
Federal compliance violations on record
These entries are taken verbatim from the utility's CCR violations section. EPA defines four broad violation categories: Maximum Contaminant Level (MCL), Treatment Technique (TT), Monitoring & Reporting (M&R), and Public Notification (PN).
-
monitoring · Trihalomethanes2023-08
Failed to collect Trihalomethanes samples in August 2023; samples taken September 8, 2023, results below MCL.
-
monitoring · Haloacetic Acids2023-08
Failed to collect Haloacetic Acids samples in August 2023; samples taken September 8, 2023, results below MCL.
Violations record from Town of Sterling, Massachusetts Consumer Confidence Report.
Notable events from the utility's CCR
These bullet entries are the utility's own narration of operational, regulatory, or infrastructure events during the reporting period.
- E. coli positive sample detected at Redemption Rock Well #5 (untreated) on 10/24/2023; well immediately taken offline
- One Level 1 assessment conducted in September 2023; corrective actions included reactivating seasonal chlorine and disinfecting storage tanks
- Two Level 2 assessments conducted in October and December 2023; 3 of 4 corrective actions completed by year-end
ZipCheckup note: items above reflect what the utility published in its most recent CCR. Federal violation records are also tracked separately by the EPA Safe Drinking Water Information System (SDWIS) — the SDWIS record is the authoritative federal source for any specific regulatory action.
How Water Systems Appear in Rankings
Water systems are evaluated by violation history, contaminant detections, and service population. Larger systems with more service connections appear in more rankings.
Frequently Asked Questions
What You Can Do
Test your water
Home test kits can detect lead, bacteria, and other contaminants at your tap. Find the right filter →
Check your specific ZIP code
Water quality can vary within a system. View nearest ZIP report →
Contact your utility
Sterling Water Department (EPA ID: MA2282000) — request the latest Consumer Confidence Report or ask about specific contaminants.