Norfolk Water Division
EPA ID: MA2208000 · 7,602 people served · 2 ZIP codes
Right now, Norfolk Water Division shows 1 EPA violation marked active and unresolved — the provider continues to supply approximately 7,602 residents while each finding awaits closure.
Data: EPA SDWIS Last verified: 2026-04-02
Service Area Map
Coverage area for Norfolk Water Division Source: EPA SDWIS service area boundaries.
Service area boundary — Grade B
Service Area Demographics
The Norfolk Water Division serves a community with a median household income of $202,629 and an estimated 13,233 residents across its service area. Approximately 69% of housing stock was built before 1986, which increases the likelihood of lead service lines and older plumbing.
💧 Where Does Your Water Come From?
Norfolk Water Division's water is pumped from underground aquifers. Groundwater is naturally filtered through rock and soil, but it can be vulnerable to PFAS contamination, nitrates from agriculture, and industrial chemicals that seep into the water table.
About 1% of homes in Norfolk County, Massachusetts rely on private wells rather than public water systems. Private well owners are responsible for their own water testing and treatment.
Superfund Proximity Note: This service area ranks in the 70th percentile nationally for proximity to Superfund (NPL) sites. Groundwater sources near contaminated sites may face elevated risk from industrial chemicals.
Infrastructure Risk
Detected Contaminants
How Norfolk Water Division compares to EPA limits
What This Means For You
Contaminant 2400 at 2 mg/L exceeds the EPA maximum of mg/L.
Contaminant 1039 at 1 mg/L exceeds the EPA maximum of mg/L.
Contaminant 1085 at 1 mg/L exceeds the EPA maximum of mg/L.
Stage 1 DBP Rule at 1 mg/L exceeds the EPA maximum of mg/L.
PFAS Detected in Service Area
PFAS ("forever chemicals") have been detected in water serving this system's area. 11 detections recorded. 2 exceed federal EPA limits (4 ppt for PFOA/PFOS).
Nitrate was detected in this water system. reverse osmosis filtration can reduce exposure.
Find a certified water filter →Comparable Water Systems
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Estimated Remediation Costs
Average estimated costs across ZIP codes served by this system
Based on national averages for common remediation projects. Actual costs vary by property. Only issues flagged by EPA, FEMA, or state data for each ZIP code are included.
System Overview
Norfolk Water Division (EPA ID: MA2208000) is a community water system in Massachusetts that serves approximately 7,602 people from groundwater sources.
This system provides water to 2 ZIP codes across 2 communities.
Average Home Safety Score: B (74/100)
Based on water quality violations, lead levels, and radon risk across all ZIP codes served by this system.
Violation History
Recent Violations
| Date | Contaminant | Type | Status |
|---|---|---|---|
| October 1, 2023 | Contaminant 2400 | Monitoring | Resolved |
| July 1, 2023 | Stage 1 DBP Rule | Monitoring | Resolved |
| July 1, 2023 | Contaminant 1039 | Monitoring | Resolved |
| April 1, 2023 | Nitrate | Monitoring | Resolved |
Contaminants Detected
The following contaminants have been flagged in EPA records for this water system:
| Contaminant | Category | Violations | Health-Based |
|---|---|---|---|
| Contaminant 2400 | Other Violation | 2 | No |
| Nitrate | Inorganic | 1 | No |
| Contaminant 1039 | Other Violation | 1 | No |
| Contaminant 1085 | Other Violation | 1 | No |
| Stage 1 DBP Rule | Treatment Failure | 1 | No |
Lead & Copper
EPA Lead and Copper Rule sampling data for ZIP codes served by this system:
| ZIP Code | Lead Level | Exceeds Limit | Sample Date |
|---|---|---|---|
| 02056 | 0.001 mg/L | No | N/A |
Radon Risk in Service Area
Dominant radon zone for ZIP codes served by this system: Zone 2 (Moderate Risk)
The EPA recommends testing homes in Zone 1 and Zone 2 areas for radon.
Need help with your water quality?
Typical cost: Water test: typically $20–$50 (DIY kit) · Professional inspection: $150–$400
Find the Right Water FilterFree tip: Let cold water run for 2 minutes before drinking — this helps flush lead from your pipes.
ZIP Codes Served
Coverage: 1 ZIP code confirmed via EPA Community Water System Service Area Boundaries v3 plus 1 additional ZIP inferred from SDWIS registry data. The EPA-confirmed set is the most reliable; SDWIS-inferred entries may be narrower than the real deployment area.
Data Sources
This report uses public data from the EPA Safe Drinking Water Information System (SDWIS). View the full compliance record for Norfolk Water Division (MA2208000) on EPA.gov.
Frequently Asked Questions
Is Norfolk Water Division water safe to drink?
Norfolk Water Division has only monitoring/reporting violations, which are procedural in nature. The system meets federal health-based standards.
How many people does Norfolk Water Division serve?
Norfolk Water Division serves approximately 7,602 people across 2 ZIP codes in Massachusetts.
Where does Norfolk Water Division get its water?
The primary water source is groundwater.
Contact Your Water Utility
Public-record contact information for the water utility serving this system. Use these channels to request water quality reports, ask about service, or report issues directly.
Contact information from Norfolk DPW - Water Division Consumer Confidence Report.
ZipCheckup is not affiliated with this water utility, does not act as its agent, and does not provide customer support for it. Contact details shown are public-record information from CCR filings. For service issues, contact the utility directly using the information above.
Water Source & Treatment
Where this water originates and how it's treated before reaching your tap.
Source: Norfolk DPW - Water Division Consumer Confidence Report.
ZipCheckup is not affiliated with this water utility. Treatment and source data are sourced from the utility's published CCR filings.
The MassDEP has prepared a Source Water Assessment Program (SWAP) Report for the water supply source serving the Norfolk DPW. The report assesses the susceptibility of public water supplies to contamination and makes recommendations. A susceptibility ranking of high was assigned to the wells in our system by the DEP due to the absence of hydro-geologic barriers (i.e. clay). Spruce Road and Gold Street wells are gravel-packed and presently meet all US Environmental Protection Agency (EPA) and MA DEP drinking water quality standards.
Treatment regime
How this utility classifies its treatment process and what each reported treatment chemical does.
Treatment chemicals and what each one does
Chemical names are reported verbatim by the utility. Purpose categories are ZipCheckup annotations based on standard drinking-water treatment practice.
Watershed exposure sources reported
Land-use and natural conditions identified in the utility's source-water assessment as potential contamination sources upstream of treatment.
Treatment classification and chemical list sourced from Norfolk DPW - Water Division Consumer Confidence Report.
Treatment intensity is a ZipCheckup-derived classification based on the chemicals and processes the utility reports. Chemicals and contamination sources are taken verbatim from the utility's CCR filing. Routine federal monitoring and contaminant testing shown elsewhere on this page determine whether the water meets safety standards, not the treatment classification.
Federal UCMR5 PFAS Monitoring: Detected
This water system was tested under the federal EPA Unregulated Contaminant Monitoring Rule (UCMR5). PFAS compounds were detected below the current state-enforceable MCL.
Current MCL reflects the lowest state-enforceable limit (NYS 10 ppt for PFOA/PFOS, effective August 2020). The federal final MCL of 4 ppt for PFOA/PFOS (EPA April 2024 rule) is not enforceable until April 2029. Detections above 4 ppt but below 10 ppt are below current MCL but above the future federal limit.
Source: U.S. EPA UCMR5 (Unregulated Contaminant Monitoring Rule, 5th cycle) — per-system federal sampling, 2023–2025. EPA UCMR5 monitoring program →
PFAS Substances Detected in This System
This water system's Consumer Confidence Report disclosed the following PFAS compounds. Levels are from the utility's most recent reporting cycle.
In April 2024, EPA finalized the first National Primary Drinking Water Regulation for six PFAS. Public water systems have until 2029 to comply. EPA — PFAS regulation overview →
Source: Consumer Confidence Report disclosed by Norfolk DPW - Water Division.
ZipCheckup is not affiliated with this water utility. PFAS detection data is sourced from public Consumer Confidence Reports filed by the utility itself.
Lead Service Line Inventory
Utility-reported lead service line presence and tap-sample lead level under federal LCRI requirements:
Below federal action level (0.015 mg/L)
MassDEP reports utility-level presence flag and tap-sampling without per-line breakdown. Customers should inquire with the utility about service line material at a specific address.
Federal LCRI rule (effective October 2024) requires every public water system to inventory its service lines and complete lead-line replacement within 10 years.
Source: MassDEP LCRR Service Line Inventory · Submitted 2024
ZipCheckup is not affiliated with the utility or state agency. Inventory figures render verbatim from the public LCRI submission cited above; ZipCheckup does not perform inspections or replacements.
Notable events and violations
This section summarizes events the utility chose to disclose in its most recent Consumer Confidence Report, plus any federal compliance violations the utility recorded against itself. Both lists are utility-authored — ZipCheckup does not audit, judge, or reorder them.
Notable events from the utility's CCR
These bullet entries are the utility's own narration of operational, regulatory, or infrastructure events during the reporting period.
- Monitoring and reporting violations occurred during the 2023 monitoring period due to work being conducted on the Gold Street Wells, which caused one well to be offline and prevented sampling for some contaminants. All results were within acceptable limits.
ZipCheckup note: items above reflect what the utility published in its most recent CCR. Federal violation records are also tracked separately by the EPA Safe Drinking Water Information System (SDWIS) — the SDWIS record is the authoritative federal source for any specific regulatory action.
How Water Systems Appear in Rankings
Water systems are evaluated by violation history, contaminant detections, and service population. Larger systems with more service connections appear in more rankings.
Frequently Asked Questions
What You Can Do
Test your water
Home test kits can detect lead, bacteria, and other contaminants at your tap. Find the right filter →
Check your specific ZIP code
Water quality can vary within a system. View nearest ZIP report →
Contact your utility
Norfolk Water Division (EPA ID: MA2208000) — request the latest Consumer Confidence Report or ask about specific contaminants.