Health Violations Found FL 4 HEALTH VIOLATIONS

Orlando Utilities Commission

EPA ID: FL3480962 · 536,466 people served · 71 ZIP codes

Not yet resolved: 29 EPA violations at Orlando Utilities Commission, affecting about 536,466 residents.

Data: EPA SDWIS Last verified: 2026-04-02

B · 82
Avg Safety Score
536,466
People Served
71
ZIP Codes Served
44
Violations (5yr)
Groundwater
Water Source
0.003 mg/L
Max Lead Level
Zone 3
Radon Risk · Low
8
Contaminants Flagged
$346K
Median Home Value in Service Area

Compliance Trajectory

Stable · Risk tier: High · 95% chance of violation in next 12 months

Violations went from 7 (2021) to 4 (2025). Violation counts have remained relatively steady.

Service Area Map

Coverage area for Orlando Utilities Commission Source: EPA SDWIS service area boundaries.

Service area boundary — Grade B

Service Area Demographics

$83,892
Median Household Income
1,315,000
Service Area Population
42%
Disadvantaged Population
50th
Poverty Percentile
49th
Energy Burden Percentile
40%
Pre-1986 Housing

The Orlando Utilities Commission serves a community with a median household income of $83,892 and an estimated 1,315,000 residents across its service area. Approximately 40% of housing stock was built before 1986, which increases the likelihood of lead service lines and older plumbing.

Environmental Justice Note: 42% of the population in this service area is classified as disadvantaged under EPA's EJScreen criteria. Communities with higher disadvantaged populations often face disproportionate environmental and health burdens, including aging water infrastructure and limited resources for remediation.

💧 Where Does Your Water Come From?

Groundwater

Orlando Utilities Commission's water is pumped from underground aquifers. Groundwater is naturally filtered through rock and soil, but it can be vulnerable to PFAS contamination, nitrates from agriculture, and industrial chemicals that seep into the water table.

Elevated Risk
Source Contamination Risk
19th
Wastewater Discharge Proximity
66th
Superfund Site Proximity

About 1% of homes in Orange County, Florida rely on private wells rather than public water systems. Private well owners are responsible for their own water testing and treatment.

Superfund Proximity Note: This service area ranks in the 66th percentile nationally for proximity to Superfund (NPL) sites. Groundwater sources near contaminated sites may face elevated risk from industrial chemicals.

Infrastructure Risk

41 yr
Avg Pipe Age
Unknown
Pipe Material
26 yr
Est. Remaining Life
Moderate Wear
Decay Status
Installed 61% of expected lifespan used End of life

Detected Contaminants

How Orlando Utilities Commission compares to EPA limits

Lead 1 mg/L (action level) (EXCEEDS LIMIT)
0 EPA Limit: 0.015 mg/L (action level)
Brain damage in children, kidney & blood pressure in adults
Total Trihalomethanes (TTHM) 4 mg/L (EXCEEDS LIMIT)
0 EPA Limit: 0.08 mg/L
Bladder & rectal cancer risk; reproductive concerns
Haloacetic Acids (HAA5) 1 mg/L (EXCEEDS LIMIT)
0 EPA Limit: 0.06 mg/L
Cancer risk; reproductive & developmental effects

What This Means For You

Lead at 1 mg/L (action level) exceeds the EPA maximum of 0.015 mg/L (action level). Brain damage in children, kidney & blood pressure in adults. Consider reverse osmosis filtration.

Total Trihalomethanes (TTHM) at 4 mg/L exceeds the EPA maximum of 0.08 mg/L. Bladder & rectal cancer risk; reproductive concerns. Consider granular activated carbon (GAC) filtration.

Consumer Confidence Report Rule at 21 mg/L exceeds the EPA maximum of mg/L.

Haloacetic Acids (HAA5) at 1 mg/L exceeds the EPA maximum of 0.06 mg/L. Cancer risk; reproductive & developmental effects. Consider granular activated carbon (GAC) filtration.

Total Coliform at 10 presence exceeds the EPA maximum of presence.

PFAS Detected in Service Area

PFAS ("forever chemicals") have been detected in water serving this system's area. 11 detections recorded. 8 exceed federal EPA limits (4 ppt for PFOA/PFOS). 8 exceed state limits.

State limits: PFOA: 0.004 ppt, PFOS: 0.004 ppt
Health concern: PFAS are linked to cancer, thyroid disease, immune suppression, and developmental effects. They do not break down naturally.
Recommended filter: Reverse osmosis (RO) or activated carbon filters certified for PFAS removal. Find the right filter →

Lead was detected in this water system. reverse osmosis filtration can reduce exposure.

Find a certified water filter →

Comparable Water Systems

Similar-sized systems in Florida

Pinellas County Utilities
506,353 people
C 32 violations
Hcwrd/south-central
473,500 people
C 25 violations
B 21 violations
City of St Petersburg
349,979 people
D 0 violations
B 17 violations

Estimated Remediation Costs

Average estimated costs across ZIP codes served by this system

Flood Insurance Water Filtration PFAS Treatment
Flood Insurance $1,030
Water Filtration $519
PFAS Treatment $76
Total Estimated Cost $1,624

Based on national averages for common remediation projects. Actual costs vary by property. Only issues flagged by EPA, FEMA, or state data for each ZIP code are included.

Cost of Inaction

If water quality issues in this service area are not addressed, the estimated financial impact per household is:

Estimated Healthcare Costs $1,500

Annual per household (CDC est.)

PFAS Exposure — Lifetime Cost $1,000

Per person (emerging research est.)

Estimated Cumulative Cost Per Household

5 years
$7,665
10 years
$15,330
20 years
$30,660

Compare: Estimated remediation cost is $1,624 (one-time) vs. $15,330 in estimated inaction costs over 10 years.

Estimates based on published EPA, CDC, and peer-reviewed research. Individual costs vary by household size, property, and health factors. These are conservative lower-bound estimates intended for awareness, not financial advice.

System Overview

ORLANDO UTILITIES COMMISSION (EPA ID: FL3480962) is a community water system in Florida that serves approximately 536,466 people from groundwater sources.

This system provides water to 71 ZIP codes across 11 communities.

Average Home Safety Score: B (82/100)

Based on water quality violations, lead levels, and radon risk across all ZIP codes served by this system.

Violation History

4 health-based violations recorded in the past 5 years. 29 remain unresolved.

Recent Violations

Date Contaminant Type Status
August 1, 2025 Consumer Confidence Report Rule Monitoring Unresolved
August 1, 2025 Total Coliform Monitoring Unresolved
July 1, 2025 Surface Water Treatment Rule Monitoring Unresolved
April 1, 2025 Consumer Confidence Report Rule Monitoring Unresolved
March 1, 2025 Total Coliform Monitoring Resolved
March 1, 2025 Consumer Confidence Report Rule Monitoring Resolved
February 1, 2025 Stage 2 DBP Rule Health-based Unresolved
February 1, 2025 Stage 2 DBP Rule Monitoring Unresolved
January 1, 2025 Haloacetic Acids (HAA5) Monitoring Unresolved
December 1, 2024 Total Coliform Monitoring Resolved
December 1, 2024 Consumer Confidence Report Rule Monitoring Resolved
July 1, 2024 Total Trihalomethanes (TTHM) Monitoring Resolved
June 1, 2024 Consumer Confidence Report Rule Monitoring Resolved
June 1, 2024 Total Coliform Monitoring Resolved
April 1, 2024 Total Coliform Monitoring Unresolved
April 1, 2024 Consumer Confidence Report Rule Monitoring Resolved
November 1, 2023 Consumer Confidence Report Rule Monitoring Unresolved
April 1, 2023 Total Coliform Monitoring Unresolved
April 1, 2023 Consumer Confidence Report Rule Monitoring Unresolved
January 1, 2023 Haloacetic Acids (HAA5) Monitoring Unresolved

Contaminants Detected

The following contaminants have been flagged in EPA records for this water system:

Contaminant Category Violations Health-Based
Consumer Confidence Report Rule Reporting Failure 21 Yes
Total Coliform Microbiological 10 No
Total Trihalomethanes (TTHM) Disinfection Byproducts 4 Yes
Stage 2 DBP Rule Treatment Failure 4 Yes
Stage 1 DBP Rule Treatment Failure 2 No
Surface Water Treatment Rule Treatment Failure 2 No
Lead Inorganic 1 No
Haloacetic Acids (HAA5) Disinfection Byproducts 1 No

Health Risk Details

Total Trihalomethanes (TTHM) (EPA limit: 0.08 mg/L)

Bladder & rectal cancer risk; reproductive concerns At-risk groups: pregnant women, long-term consumers of chlorinated water, people who frequently shower in chlorinated water.

Removal methods: granular activated carbon (GAC), carbon block filter, point-of-entry aeration. Find the right filter →

Lead & Copper

EPA Lead and Copper Rule sampling data for ZIP codes served by this system:

ZIP Code Lead Level Exceeds Limit Sample Date
34786 0.003 mg/L No N/A
32801 0.002 mg/L No N/A
32802 0.002 mg/L No N/A
32803 0.002 mg/L No N/A
32804 0.002 mg/L No N/A
32805 0.002 mg/L No N/A
32806 0.002 mg/L No N/A
32807 0.002 mg/L No N/A
32808 0.002 mg/L No N/A
32809 0.002 mg/L No N/A
32810 0.002 mg/L No N/A
32811 0.002 mg/L No N/A
32812 0.002 mg/L No N/A
32814 0.002 mg/L No N/A
32815 0.002 mg/L No N/A
32818 0.002 mg/L No N/A
32819 0.002 mg/L No N/A
32822 0.002 mg/L No N/A
32824 0.002 mg/L No N/A
32827 0.002 mg/L No N/A

Radon Risk in Service Area

Dominant radon zone for ZIP codes served by this system: Zone 3 (Low Risk)

Need help with your water quality?

Typical cost: Water test: typically $20–$50 (DIY kit) · Professional inspection: $150–$400

Find the Right Water Filter

Free tip: Let cold water run for 2 minutes before drinking — this helps flush lead from your pipes.

ZIP Codes Served

Coverage: 25 ZIP codes confirmed via EPA Community Water System Service Area Boundaries v3 plus 46 additional ZIPs inferred from SDWIS registry data. The EPA-confirmed set is the most reliable; SDWIS-inferred entries may be narrower than the real deployment area.

This system serves 71 ZIP codes:

32709 · 32733 · 32789 · 32792 · 32801 32802 · 32803 · 32804 · 32805 · 32806 32807 · 32808 · 32809 · 32810 · 32811 32812 · 32814 · 32815 · 32816 · 32817 32818 · 32819 · 32820 · 32821 · 32822 32824 · 32825 · 32826 · 32827 · 32828 32829 · 32830 · 32831 · 32832 · 32833 32834 · 32835 · 32836 · 32837 · 32839 32853 · 32854 · 32855 · 32856 · 32857 32858 · 32859 · 32860 · 32861 · 32862 32867 · 32868 · 32869 · 32872 · 32877 32878 · 32885 · 32886 · 32887 · 32891 32896 · 32897 · 32899 · 32920 · 32931 32932 · 32952 · 32955 · 32959 · 34771 34786

Data Sources

This report uses public data from the EPA Safe Drinking Water Information System (SDWIS). View the full compliance record for Orlando Utilities Commission (FL3480962) on EPA.gov.

Frequently Asked Questions

Is Orlando Utilities Commission water safe to drink?

Orlando Utilities Commission has recorded 4 health-based violations in the past 5 years. While the system is required to treat water to meet federal standards, you may want to consider additional precautions such as a certified water filter.

How many people does Orlando Utilities Commission serve?

Orlando Utilities Commission serves approximately 536,466 people across 71 ZIP codes in Florida.

Where does Orlando Utilities Commission get its water?

The primary water source is groundwater.

Contact Your Water Utility

Public-record contact information for the water utility serving this system. Use these channels to request water quality reports, ask about service, or report issues directly.

Phone
407-434-2549
ZipCheckup is not affiliated with this water utility, does not act as its agent, and does not provide customer support for it. Contact details shown are public-record information from CCR filings. For service issues, contact the utility directly using the information above.
Website
www.ouc.com ↗
Address
100 West Anderson StreetOrlando, Florida 32801

Contact information from OUC Consumer Confidence Report.

ZipCheckup is not affiliated with this water utility, does not act as its agent, and does not provide customer support for it. Contact details shown are public-record information from CCR filings. For service issues, contact the utility directly using the information above.

Water Source & Treatment

Where this water originates and how it's treated before reaching your tap.

Source
Groundwater
Drawn from underground aquifers via wells.
Disinfectant used
Chlorine
Treatment chemicals reported
chlorinefluoridesodium hydroxidesodium hypochlorite

Source: OUC Consumer Confidence Report.

ZipCheckup is not affiliated with this water utility. Treatment and source data are sourced from the utility's published CCR filings.

Source water assessment from OUC Consumer Confidence Report:
In 2024 the Florida Department of Environmental Protection performed a Source Water Assessment on our system. The assessment was conducted to provide information about any potential sources of contamination in the vicinity of our wells. There are 76 unique potential sources of contamination identified for this system with low to high susceptibility levels.

Treatment regime

How this utility classifies its treatment process and what each reported treatment chemical does.

Treatment classification
Multi-stage
Multiple treatment stages — typically coagulation, filtration, and disinfection. Common for surface-water systems requiring removal of particulates, microorganisms, and dissolved organic compounds before disinfection.

Treatment chemicals and what each one does

Chemical names are reported verbatim by the utility. Purpose categories are ZipCheckup annotations based on standard drinking-water treatment practice.

Disinfectant
Inactivates bacteria, viruses, and parasites in the treated water.
chlorinesodium hypochlorite
pH adjustment
Raises or lowers water acidity to protect pipes and improve treatment performance.
sodium hydroxide
Fluoridation
Added at low levels per state or local public-health policy for dental health.
fluoride

Treatment classification and chemical list sourced from OUC Consumer Confidence Report.

Treatment intensity is a ZipCheckup-derived classification based on the chemicals and processes the utility reports. Chemicals and contamination sources are taken verbatim from the utility's CCR filing. Routine federal monitoring and contaminant testing shown elsewhere on this page determine whether the water meets safety standards, not the treatment classification.

Federal UCMR5 PFAS Monitoring: Tested Clean

This water system was tested under the federal EPA Unregulated Contaminant Monitoring Rule (UCMR5). No PFAS compounds were detected.

Samples collected
348

Current MCL reflects the lowest state-enforceable limit (NYS 10 ppt for PFOA/PFOS, effective August 2020). The federal final MCL of 4 ppt for PFOA/PFOS (EPA April 2024 rule) is not enforceable until April 2029. Detections above 4 ppt but below 10 ppt are below current MCL but above the future federal limit.

Source: U.S. EPA UCMR5 (Unregulated Contaminant Monitoring Rule, 5th cycle) — per-system federal sampling, 2023–2025. EPA UCMR5 monitoring program →

Understand PFAS health context and filtration →

Lead service line replacement plan from OUC Consumer Confidence Report:
OUC has completed a comprehensive inventory of its water distribution system and found no lead service lines.

Lead Service Line Replacement Tracker

This water utility's lead service line (LSL) replacement program is tracked from public Consumer Confidence Report filings. Email signup notifies subscribers when the utility files an updated replacement plan or progress milestone.

Get notified on replacement progress

Subscribers receive an email when this utility updates its LSL plan, files a milestone report, or adjusts replacement timelines. No marketing, no third-party sharing.

By submitting you agree to Privacy Policy. Unsubscribe anytime via the link in any email.

OUC

ZipCheckup is not affiliated with this water utility. LSL replacement-program data is sourced from public CCR filings published by the utility. Subscription notifications are based on automated parsing of subsequent CCR releases.

Learn more about Lead and Copper Rule replacement requirements →

Lead Service Line Inventory

Service line breakdown reported under the federal Lead and Copper Rule Improvements (LCRI) inventory requirement:

0
Confirmed Lead
0
Galvanized — Replacement Required
0
Unknown Material
134,790
Confirmed Non-Lead

This system reports zero confirmed lead service lines in its inventory. Unknown-material counts may still warrant verification.

Federal LCRI rule (effective October 2024) requires every public water system to inventory its service lines and complete lead-line replacement within 10 years.

Federal Regulatory Status · 2026Q1
LCRR inventory submission: Reported all required service line types
Latest tap sample on 2023-01-01 did not exceed the federal lead action level.
Population served: 536,466
Reported to Florida

Source: FDEP PWS Lead Service Line Inventories (LSLI) · Submitted 2024

ZipCheckup is not affiliated with the utility or state agency. Inventory figures render verbatim from the public LCRI submission cited above; ZipCheckup does not perform inspections or replacements.

Learn about lead in drinking water →

Notable events and violations

This section summarizes events the utility chose to disclose in its most recent Consumer Confidence Report, plus any federal compliance violations the utility recorded against itself. Both lists are utility-authored — ZipCheckup does not audit, judge, or reorder them.

Notable events from the utility's CCR

These bullet entries are the utility's own narration of operational, regulatory, or infrastructure events during the reporting period.

Notable events from OUC Consumer Confidence Report:
  • In 2024, the EPA announced newly established national limits for six types of perfluoroalkyl and polyfluoroalkyl substances (PFAS) in drinking water. OUC complies with federal PFAS regulations, and we will continue regular testing and reporting as required.
  • The EPA also recommended that schools and childcare facilities regularly test drinking water for lead in their facilities. Although OUC does not own or maintain pipes or fixtures within these facilities, we are assisting with testing water inside the buildings. While OUC's water is lead free and we have no lead service lines, over the next five years OUC will test drinking water at each facility within our service territory.

ZipCheckup note: items above reflect what the utility published in its most recent CCR. Federal violation records are also tracked separately by the EPA Safe Drinking Water Information System (SDWIS) — the SDWIS record is the authoritative federal source for any specific regulatory action.

How Water Systems Appear in Rankings

Water systems are evaluated by violation history, contaminant detections, and service population. Larger systems with more service connections appear in more rankings.

Frequently Asked Questions

Is water from Orlando Utilities Commission safe to drink?
Orlando Utilities Commission earns a B safety grade with 44 violations in the past 5 years. Tap water meets EPA standards for most contaminants.
What contaminants are in Orlando Utilities Commission's water?
Detected contaminants include Lead, Total Trihalomethanes (TTHM), Consumer Confidence Report Rule, Haloacetic Acids (HAA5). Each is compared against EPA maximum contaminant levels (MCLs) in the detailed breakdown above.
Should I use a water filter?
Given 5 contaminants above EPA limits, a certified water filter can provide an extra layer of protection. The best type depends on specific contaminants in your water.
How many people does Orlando Utilities Commission serve?
Orlando Utilities Commission serves approximately 536,466 people with drinking water across 71 ZIP codes.
What is Orlando Utilities Commission's water source?
Orlando Utilities Commission draws water from groundwater sources. Source type affects which contaminants are most likely to be present.
Is there lead in Orlando Utilities Commission's water?
The maximum detected lead level is 0.003 mg/L. This is within EPA action level guidelines.
What is the demographic profile of Orlando Utilities Commission's service area?
The Orlando Utilities Commission service area has a median household income of $83,892. EPA EJScreen data classifies 42% of the population as disadvantaged, which may indicate greater vulnerability to environmental health risks.
Where does Orlando Utilities Commission get its water?
Orlando Utilities Commission's water is pumped from underground aquifers. Groundwater is naturally filtered through rock and soil, but it can be vulnerable to PFAS contamination, nitrates from agriculture, and industrial chemicals that seep into the water table. Based on violation history and environmental factors, the source contamination risk is currently elevated.

What You Can Do

1

Test your water

Home test kits can detect lead, bacteria, and other contaminants at your tap. Find the right filter →

2

Check your specific ZIP code

Water quality can vary within a system. View nearest ZIP report →

3

Contact your utility

Orlando Utilities Commission (EPA ID: FL3480962) — request the latest Consumer Confidence Report or ask about specific contaminants.

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