Health Violations Found CT 1 HEALTH VIOLATION

Windham Water Works

EPA ID: CT1630011 · 21,214 people served · 7 ZIP codes

In the current EPA monitoring period, Windham Water Works has 2 violations still listed as unresolved, with the utility supplying water to approximately 21,214 residents.

Data: EPA SDWIS Last verified: 2026-04-02

C · 65
Avg Safety Score
21,214
People Served
7
ZIP Codes Served
3
Violations (5yr)
Surface Water
Water Source
0.0043 mg/L
Max Lead Level
Zone 2
Radon Risk · Moderate
4
Contaminants Flagged
$232K
Median Home Value in Service Area

Compliance Trajectory

Stable · Risk tier: High · 79% chance of violation in next 12 months

Violations went from 2 (2021) to 5 (2024). Violation counts have remained relatively steady.

Service Area Map

Coverage area for Windham Water Works Source: EPA SDWIS service area boundaries.

Service area boundary — Grade C

Service Area Demographics

$72,937
Median Household Income
46,606
Service Area Population
7%
Disadvantaged Population
29th
Poverty Percentile
69th
Energy Burden Percentile
69%
Pre-1986 Housing

The Windham Water Works serves a community with a median household income of $72,937 and an estimated 46,606 residents across its service area. Approximately 69% of housing stock was built before 1986, which increases the likelihood of lead service lines and older plumbing.

🌊 Where Does Your Water Come From?

Surface Water

Windham Water Works's water is drawn from rivers, lakes, or reservoirs. Surface water sources are more exposed to agricultural runoff, stormwater, and upstream discharges, but they typically receive more intensive treatment before reaching your tap.

Elevated Risk
Source Contamination Risk
30th
Wastewater Discharge Proximity
66th
Superfund Site Proximity

Superfund Proximity Note: This service area ranks in the 66th percentile nationally for proximity to Superfund (NPL) sites.

Infrastructure Risk

56 yr
Avg Pipe Age
Copper
Pipe Material
15 yr
Est. Remaining Life
Accelerating Decay
Decay Status
Installed 79% of expected lifespan used End of life

Detected Contaminants

How Windham Water Works compares to EPA limits

What This Means For You

Stage 2 DBP Rule at 2 mg/L exceeds the EPA maximum of mg/L.

Surface Water Treatment Rule at 1 mg/L exceeds the EPA maximum of mg/L.

Lead and Copper Rule at 1 mg/L exceeds the EPA maximum of mg/L.

Consumer Confidence Report Rule at 1 mg/L exceeds the EPA maximum of mg/L.

PFAS Detected in Service Area

PFAS ("forever chemicals") have been detected in water serving this system's area. 16 detections recorded. 4 exceed federal EPA limits (4 ppt for PFOA/PFOS).

State limits: PFOA: 0.012 ppt, PFOS: 0.016 ppt, PFHxS: 0.018 ppt, PFHpA: 0.018 ppt, PFNA: 0.013 ppt
Health concern: PFAS are linked to cancer, thyroid disease, immune suppression, and developmental effects. They do not break down naturally.
Recommended filter: Reverse osmosis (RO) or activated carbon filters certified for PFAS removal. Find the right filter →

Comparable Water Systems

Similar-sized systems in Connecticut

D 0 violations
Aquarion-darien
18,737 people
0 violations
A 24 violations
Waterford Wpca
16,578 people
C 2 violations
C 20 violations

Estimated Remediation Costs

Average estimated costs across ZIP codes served by this system

Flood Insurance Radon Mitigation PFAS Treatment Water Filtration
Flood Insurance $857
Radon Mitigation $400
PFAS Treatment $314
Water Filtration $86
Total Estimated Cost $1,657

Based on national averages for common remediation projects. Actual costs vary by property. Only issues flagged by EPA, FEMA, or state data for each ZIP code are included.

Cost of Inaction

If water quality issues in this service area are not addressed, the estimated financial impact per household is:

Estimated Healthcare Costs $500

Annual per household (CDC est.)

PFAS Exposure — Lifetime Cost $1,000

Per person (emerging research est.)

Estimated Cumulative Cost Per Household

5 years
$2,665
10 years
$5,330
20 years
$10,660

Compare: Estimated remediation cost is $1,657 (one-time) vs. $5,330 in estimated inaction costs over 10 years.

Estimates based on published EPA, CDC, and peer-reviewed research. Individual costs vary by household size, property, and health factors. These are conservative lower-bound estimates intended for awareness, not financial advice.

System Overview

Windham Water Works (EPA ID: CT1630011) is a community water system in Connecticut that serves approximately 21,214 people from surface water sources.

This system provides water to 7 ZIP codes across 6 communities.

Average Home Safety Score: C (65/100)

Based on water quality violations, lead levels, and radon risk across all ZIP codes served by this system.

Violation History

1 health-based violation recorded in the past 5 years. 2 remain unresolved.

Recent Violations

Date Contaminant Type Status
October 17, 2024 Stage 2 DBP Rule Health-based Unresolved
October 17, 2024 Stage 2 DBP Rule Monitoring Unresolved
July 1, 2023 Surface Water Treatment Rule Monitoring Resolved

Contaminants Detected

The following contaminants have been flagged in EPA records for this water system:

Contaminant Category Violations Health-Based
Stage 2 DBP Rule Treatment Failure 2 Yes
Surface Water Treatment Rule Treatment Failure 1 No
Lead and Copper Rule Treatment Failure 1 No
Consumer Confidence Report Rule Reporting Failure 1 Yes

Lead & Copper

EPA Lead and Copper Rule sampling data for ZIP codes served by this system:

ZIP Code Lead Level Exceeds Limit Sample Date
06250 0.0043 mg/L No N/A
06226 0.0031 mg/L No N/A
06280 0.0014 mg/L No N/A

Radon Risk in Service Area

Dominant radon zone for ZIP codes served by this system: Zone 2 (Moderate Risk)

The EPA recommends testing homes in Zone 1 and Zone 2 areas for radon.

Need help with your water quality?

Typical cost: Water test: typically $20–$50 (DIY kit) · Professional inspection: $150–$400

Find the Right Water Filter

Free tip: Let cold water run for 2 minutes before drinking — this helps flush lead from your pipes.

ZIP Codes Served

Coverage: Service area ZIP codes sourced from EPA Community Water System Service Area Boundaries v3 (March 2026 release). These ZIPs reflect the actual deployment footprint recorded by CT or modeled from parcel and building-footprint data.

Data Sources

This report uses public data from the EPA Safe Drinking Water Information System (SDWIS). View the full compliance record for Windham Water Works (CT1630011) on EPA.gov.

Frequently Asked Questions

Is Windham Water Works water safe to drink?

Windham Water Works has recorded 1 health-based violation in the past 5 years. While the system is required to treat water to meet federal standards, you may want to consider additional precautions such as a certified water filter.

How many people does Windham Water Works serve?

Windham Water Works serves approximately 21,214 people across 7 ZIP codes in Connecticut.

Where does Windham Water Works get its water?

The primary water source is surface water.

Contact Your Water Utility

Public-record contact information for the water utility serving this system. Use these channels to request water quality reports, ask about service, or report issues directly.

Phone
860-465-3086
ZipCheckup is not affiliated with this water utility, does not act as its agent, and does not provide customer support for it. Contact details shown are public-record information from CCR filings. For service issues, contact the utility directly using the information above.
Address
174 Storrs Road, Mansfield Center, CT

Contact information from Windham Water Works Consumer Confidence Report.

ZipCheckup is not affiliated with this water utility, does not act as its agent, and does not provide customer support for it. Contact details shown are public-record information from CCR filings. For service issues, contact the utility directly using the information above.

Water Source & Treatment

Where this water originates and how it's treated before reaching your tap.

Source
Surface water
Drawn from rivers, lakes, or reservoirs.
Disinfectant used
Multiple methods
Treatment chemicals reported
chlorine dioxidesodium hydroxidepolyaluminum chloridesodium hypochloritephosphatefluoride

Source: Windham Water Works Consumer Confidence Report.

ZipCheckup is not affiliated with this water utility. Treatment and source data are sourced from the utility's published CCR filings.

Treatment regime

How this utility classifies its treatment process and what each reported treatment chemical does.

Treatment classification
Multi-stage
Multiple treatment stages — typically coagulation, filtration, and disinfection. Common for surface-water systems requiring removal of particulates, microorganisms, and dissolved organic compounds before disinfection.

Treatment chemicals and what each one does

Chemical names are reported verbatim by the utility. Purpose categories are ZipCheckup annotations based on standard drinking-water treatment practice.

Disinfectant
Inactivates bacteria, viruses, and parasites in the treated water.
chlorine dioxidesodium hypochlorite
pH adjustment
Raises or lowers water acidity to protect pipes and improve treatment performance.
sodium hydroxide
Corrosion inhibitor
Coats pipe interiors to reduce lead and copper leaching from premise plumbing.
phosphate
Coagulant
Causes suspended particles to clump together so they can be removed by filtration.
polyaluminum chloride
Fluoridation
Added at low levels per state or local public-health policy for dental health.
fluoride

Watershed exposure sources reported

Land-use and natural conditions identified in the utility's source-water assessment as potential contamination sources upstream of treatment.

Microbial contaminantsInorganic contaminantsPesticides and herbicidesOrganic chemical contaminantsRadioactive contaminants

Treatment classification and chemical list sourced from Windham Water Works Consumer Confidence Report.

Treatment intensity is a ZipCheckup-derived classification based on the chemicals and processes the utility reports. Chemicals and contamination sources are taken verbatim from the utility's CCR filing. Routine federal monitoring and contaminant testing shown elsewhere on this page determine whether the water meets safety standards, not the treatment classification.

Federal UCMR5 PFAS Monitoring: Detected

This water system was tested under the federal EPA Unregulated Contaminant Monitoring Rule (UCMR5). PFAS compounds were detected below the current state-enforceable MCL.

Samples collected
116
Detections
1
Latest sample
12/4/2023
Highest analyte
PFHxA: 3.4 ppt
Analyte Max detected Current MCL Status
PFHxA 3.4 ppt

Current MCL reflects the lowest state-enforceable limit (NYS 10 ppt for PFOA/PFOS, effective August 2020). The federal final MCL of 4 ppt for PFOA/PFOS (EPA April 2024 rule) is not enforceable until April 2029. Detections above 4 ppt but below 10 ppt are below current MCL but above the future federal limit.

Source: U.S. EPA UCMR5 (Unregulated Contaminant Monitoring Rule, 5th cycle) — per-system federal sampling, 2023–2025. EPA UCMR5 monitoring program →

Understand PFAS health context and filtration →

PFAS Substances Detected in This System

This water system's Consumer Confidence Report disclosed the following PFAS compounds. Levels are from the utility's most recent reporting cycle.

Substance Detected level EPA limit Status
PFOA
Perfluorooctanoic acid
EPA-regulated (2024 NPDWR)
Not disclosed 4 ppt
PFBA
Not yet EPA-regulated
Not disclosed No federal limit set

In April 2024, EPA finalized the first National Primary Drinking Water Regulation for six PFAS. Public water systems have until 2029 to comply. EPA — PFAS regulation overview →

Source: Consumer Confidence Report disclosed by Windham Water Works.

ZipCheckup is not affiliated with this water utility. PFAS detection data is sourced from public Consumer Confidence Reports filed by the utility itself.

Learn more about PFAS health effects and filtration →

Lead service line replacement plan from Windham Water Works Consumer Confidence Report:
540 lead service lines removed since 1993. 369 remaining (mostly customer side). Replacement project to begin late summer/fall 2025 over 5 years.

Lead Service Line Replacement Tracker

This water utility's lead service line (LSL) replacement program is tracked from public Consumer Confidence Report filings. Email signup notifies subscribers when the utility files an updated replacement plan or progress milestone.

Get notified on replacement progress

Subscribers receive an email when this utility updates its LSL plan, files a milestone report, or adjusts replacement timelines. No marketing, no third-party sharing.

By submitting you agree to Privacy Policy. Unsubscribe anytime via the link in any email.

Windham Water Works

ZipCheckup is not affiliated with this water utility. LSL replacement-program data is sourced from public CCR filings published by the utility. Subscription notifications are based on automated parsing of subsequent CCR releases.

Learn more about Lead and Copper Rule replacement requirements →

Lead Service Line Inventory

Service line breakdown reported under the federal Lead and Copper Rule Improvements (LCRI) inventory requirement:

329
Confirmed Lead
23
Galvanized — Replacement Required
5
Unknown Material
4,593
Confirmed Non-Lead

Federal LCRI rule (effective October 2024) requires every public water system to inventory its service lines and complete lead-line replacement within 10 years.

Federal Regulatory Status · 2026Q1
LCRR inventory submission: Reported all required service line types
Latest tap sample on 2025-01-01 did not exceed the federal lead action level.
Population served: 21,214
Reported to Connecticut

Source: EPA SDWIS Federal Service Line Inventory (Phase 2) · Submitted 2026

ZipCheckup is not affiliated with the utility or state agency. Inventory figures render verbatim from the public LCRI submission cited above; ZipCheckup does not perform inspections or replacements.

Learn about lead in drinking water →

Notable events and violations

This section summarizes events the utility chose to disclose in its most recent Consumer Confidence Report, plus any federal compliance violations the utility recorded against itself. Both lists are utility-authored — ZipCheckup does not audit, judge, or reorder them.

Notable events from the utility's CCR

These bullet entries are the utility's own narration of operational, regulatory, or infrastructure events during the reporting period.

Notable events from Windham Water Works Consumer Confidence Report:
  • Received 'Utility of the Year' award for mid-sized water systems from New England Water Works Association in 2024
  • Won 'Best Tasting Drinking Water in Connecticut' at CT Rural Water & Wastewater Conference

ZipCheckup note: items above reflect what the utility published in its most recent CCR. Federal violation records are also tracked separately by the EPA Safe Drinking Water Information System (SDWIS) — the SDWIS record is the authoritative federal source for any specific regulatory action.

How Water Systems Appear in Rankings

Water systems are evaluated by violation history, contaminant detections, and service population. Larger systems with more service connections appear in more rankings.

Frequently Asked Questions

Is water from Windham Water Works safe to drink?
Windham Water Works has a C safety grade based on 3 recorded violations. Some contaminants may exceed EPA limits — independent testing is recommended.
What contaminants are in Windham Water Works's water?
Detected contaminants include Stage 2 DBP Rule, Surface Water Treatment Rule, Lead and Copper Rule, Consumer Confidence Report Rule. Each is compared against EPA maximum contaminant levels (MCLs) in the detailed breakdown above.
Should I use a water filter?
Given 4 contaminants above EPA limits, a certified water filter can provide an extra layer of protection. The best type depends on specific contaminants in your water.
How many people does Windham Water Works serve?
Windham Water Works serves approximately 21,214 people with drinking water across 7 ZIP codes.
What is Windham Water Works's water source?
Windham Water Works draws water from surface water sources. Source type affects which contaminants are most likely to be present.
Is there lead in Windham Water Works's water?
The maximum detected lead level is 0.0043 mg/L. This is within EPA action level guidelines.
What is the demographic profile of Windham Water Works's service area?
The Windham Water Works service area has a median household income of $72,937. Demographic data is sourced from the U.S. Census Bureau and EPA EJScreen.
Where does Windham Water Works get its water?
Windham Water Works's water is drawn from rivers, lakes, or reservoirs. Surface water sources are more exposed to agricultural runoff, stormwater, and upstream discharges, but they typically receive more intensive treatment before reaching your tap. Based on violation history and environmental factors, the source contamination risk is currently elevated.

What You Can Do

1

Test your water

Home test kits can detect lead, bacteria, and other contaminants at your tap. Find the right filter →

2

Check your specific ZIP code

Water quality can vary within a system. View nearest ZIP report →

3

Contact your utility

Windham Water Works (EPA ID: CT1630011) — request the latest Consumer Confidence Report or ask about specific contaminants.

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