Health Violations Found CA 2 HEALTH VIOLATIONS

Highlands Mutual Water Company

EPA ID: CA1710003 · 7,772 people served · 3 ZIP codes

While 2 violations did appear in Highlands Mutual Water Company's five-year monitoring record, none remain unresolved — the utility has returned to full compliance and continues to serve approximately 7,772 residents under all current EPA drinking water standards.

Data: EPA SDWIS Last verified: 2026-04-02

C · 69
Avg Safety Score
7,772
People Served
3
ZIP Codes Served
2
Violations (5yr)
Surface Water
Water Source
0.0046 mg/L
Max Lead Level
Zone 3
Radon Risk · Low
1
Contaminants Flagged
$246K
Median Home Value in Service Area

Service Area Map

Coverage area for Highlands Mutual Water Company Source: EPA SDWIS service area boundaries.

Service area boundary — Grade C

Service Area Demographics

$42,625
Median Household Income
20,533
Service Area Population
73%
Disadvantaged Population
70th
Poverty Percentile
80th
Energy Burden Percentile
67%
Pre-1986 Housing

The Highlands Mutual Water Company serves a community with a median household income of $42,625 and an estimated 20,533 residents across its service area. Approximately 67% of housing stock was built before 1986, which increases the likelihood of lead service lines and older plumbing.

Environmental Justice Note: 73% of the population in this service area is classified as disadvantaged under EPA's EJScreen criteria. Communities with higher disadvantaged populations often face disproportionate environmental and health burdens, including aging water infrastructure and limited resources for remediation.

🌊 Where Does Your Water Come From?

Surface Water

Highlands Mutual Water Company's water is drawn from rivers, lakes, or reservoirs. Surface water sources are more exposed to agricultural runoff, stormwater, and upstream discharges, but they typically receive more intensive treatment before reaching your tap.

Elevated Risk
Source Contamination Risk
0th
Wastewater Discharge Proximity
60th
Superfund Site Proximity

About 2% of homes in Lake County, California rely on private wells rather than public water systems. Private well owners are responsible for their own water testing and treatment.

Superfund Proximity Note: This service area ranks in the 60th percentile nationally for proximity to Superfund (NPL) sites.

Infrastructure Risk

54 yr
Avg Pipe Age
Copper
Pipe Material
17 yr
Est. Remaining Life
Moderate Wear
Decay Status
Installed 76% of expected lifespan used End of life

Detected Contaminants

How Highlands Mutual Water Company compares to EPA limits

Total Trihalomethanes (TTHM) 2 mg/L (EXCEEDS LIMIT)
0 EPA Limit: 0.08 mg/L
Bladder & rectal cancer risk; reproductive concerns

What This Means For You

Total Trihalomethanes (TTHM) at 2 mg/L exceeds the EPA maximum of 0.08 mg/L. Bladder & rectal cancer risk; reproductive concerns. Consider granular activated carbon (GAC) filtration.

PFAS Detected in Service Area

PFAS ("forever chemicals") have been detected in water serving this system's area. 2 detections recorded.

State limits: PFOA: 0.0051 ppt, PFOS: 0.0065 ppt
Health concern: PFAS are linked to cancer, thyroid disease, immune suppression, and developmental effects. They do not break down naturally.
Recommended filter: Reverse osmosis (RO) or activated carbon filters certified for PFAS removal. Find the right filter →

Total Trihalomethanes (TTHM) was detected in this water system. granular activated carbon (GAC) filtration can reduce exposure.

Find a certified water filter →

Comparable Water Systems

Similar-sized systems in California

B 0 violations
Delhi Cwd
7,784 people
A 1 violation
City of Susanville
7,811 people
B 0 violations
City of Yreka,
7,825 people
B 2 violations
0 violations

Estimated Remediation Costs

Average estimated costs across ZIP codes served by this system

Flood Insurance PFAS Treatment Water Filtration
Flood Insurance $1,200
PFAS Treatment $167
Water Filtration $100
Total Estimated Cost $1,467

Based on national averages for common remediation projects. Actual costs vary by property. Only issues flagged by EPA, FEMA, or state data for each ZIP code are included.

Cost of Inaction

If water quality issues in this service area are not addressed, the estimated financial impact per household is:

Estimated Healthcare Costs $500

Annual per household (CDC est.)

PFAS Exposure — Lifetime Cost $1,000

Per person (emerging research est.)

Estimated Cumulative Cost Per Household

5 years
$2,665
10 years
$5,330
20 years
$10,660

Compare: Estimated remediation cost is $1,467 (one-time) vs. $5,330 in estimated inaction costs over 10 years.

Estimates based on published EPA, CDC, and peer-reviewed research. Individual costs vary by household size, property, and health factors. These are conservative lower-bound estimates intended for awareness, not financial advice.

System Overview

Highlands Mutual Water Company (EPA ID: CA1710003) is a community water system in California that serves approximately 7,772 people from surface water sources.

This system provides water to 3 ZIP codes across 3 communities.

Average Home Safety Score: C (69/100)

Based on water quality violations, lead levels, and radon risk across all ZIP codes served by this system.

Violation History

2 health-based violations recorded in the past 5 years. All violations have been resolved.

Contaminants Detected

The following contaminants have been flagged in EPA records for this water system:

Contaminant Category Violations Health-Based
Total Trihalomethanes (TTHM) Disinfection Byproducts 2 Yes

Health Risk Details

Total Trihalomethanes (TTHM) (EPA limit: 0.08 mg/L)

Bladder & rectal cancer risk; reproductive concerns At-risk groups: pregnant women, long-term consumers of chlorinated water, people who frequently shower in chlorinated water.

Removal methods: granular activated carbon (GAC), carbon block filter, point-of-entry aeration. Find the right filter →

Lead & Copper

EPA Lead and Copper Rule sampling data for ZIP codes served by this system:

ZIP Code Lead Level Exceeds Limit Sample Date
95422 0.0046 mg/L No N/A

Radon Risk in Service Area

Dominant radon zone for ZIP codes served by this system: Zone 3 (Low Risk)

Need help with your water quality?

Typical cost: Water test: typically $20–$50 (DIY kit) · Professional inspection: $150–$400

Find the Right Water Filter

Free tip: Let cold water run for 2 minutes before drinking — this helps flush lead from your pipes.

ZIP Codes Served

Coverage: 2 ZIP codes confirmed via EPA Community Water System Service Area Boundaries v3 plus 1 additional ZIP inferred from SDWIS registry data. The EPA-confirmed set is the most reliable; SDWIS-inferred entries may be narrower than the real deployment area.

Data Sources

This report uses public data from the EPA Safe Drinking Water Information System (SDWIS). View the full compliance record for Highlands Mutual Water Company (CA1710003) on EPA.gov.

Frequently Asked Questions

Is Highlands Mutual Water Company water safe to drink?

Highlands Mutual Water Company has recorded 2 health-based violations in the past 5 years. While the system is required to treat water to meet federal standards, you may want to consider additional precautions such as a certified water filter.

How many people does Highlands Mutual Water Company serve?

Highlands Mutual Water Company serves approximately 7,772 people across 3 ZIP codes in California.

Where does Highlands Mutual Water Company get its water?

The primary water source is surface water.

Contact Your Water Utility

Public-record contact information for the water utility serving this system. Use these channels to request water quality reports, ask about service, or report issues directly.

Address
14774 Hillcrest Avenue, Clearlake, CA 95422

Contact information from Highlands Mutual Water Company Consumer Confidence Report.

ZipCheckup is not affiliated with this water utility, does not act as its agent, and does not provide customer support for it. Contact details shown are public-record information from CCR filings. For service issues, contact the utility directly using the information above.

Water Source & Treatment

Where this water originates and how it's treated before reaching your tap.

Source
Surface water
Drawn from rivers, lakes, or reservoirs.
Disinfectant used
Chlorine
Treatment chemicals reported
potassium permanganatesodium hypochloritesodium silicategas chlorinePropac 9890Propac 9800

Source: Highlands Mutual Water Company Consumer Confidence Report.

ZipCheckup is not affiliated with this water utility. Treatment and source data are sourced from the utility's published CCR filings.

Source water assessment from Highlands Mutual Water Company Consumer Confidence Report:
Clear Lake is a large, shallow, warm polymictic lake with Mediterranean climate. The lake has been studied extensively due to seasonal harmful algal blooms (HABs) in spring and late summer, which release cyanotoxins, increase organic loading, cause pH swings, decrease oxygen availability, and increase ammonia. The lake experiences significant sedimentation during winter storm events, which has been linked to increased nutrient loading and HABs. The lake is listed as impaired for nutrients on the California 303(d) list, subject to a total maximum daily load (TMDL) for nutrients, specifically sediment-associated phosphorus. The lake's natural geology, including volcanic soils and historic mining activities, contributes to elevated levels of certain contaminants such as mercury and arsenic.

Treatment regime

How this utility classifies its treatment process and what each reported treatment chemical does.

Treatment classification
Multi-stage
Multiple treatment stages — typically coagulation, filtration, and disinfection. Common for surface-water systems requiring removal of particulates, microorganisms, and dissolved organic compounds before disinfection.

Treatment chemicals and what each one does

Chemical names are reported verbatim by the utility. Purpose categories are ZipCheckup annotations based on standard drinking-water treatment practice.

Disinfectant
Inactivates bacteria, viruses, and parasites in the treated water.
sodium hypochlorite
Oxidant
Removes dissolved iron, manganese, and other reduced metals.
potassium permanganate
Other reported chemicals
Reported by the utility but not in our annotation dictionary.
sodium silicategas chlorinePropac 9890Propac 9800

Watershed exposure sources reported

Land-use and natural conditions identified in the utility's source-water assessment as potential contamination sources upstream of treatment.

AgricultureTimber harvestingUrban runoffSepticsMiningLandfillsEroded soils

Treatment classification and chemical list sourced from Highlands Mutual Water Company Consumer Confidence Report.

Treatment intensity is a ZipCheckup-derived classification based on the chemicals and processes the utility reports. Chemicals and contamination sources are taken verbatim from the utility's CCR filing. Routine federal monitoring and contaminant testing shown elsewhere on this page determine whether the water meets safety standards, not the treatment classification.

Federal UCMR5 PFAS Monitoring: Tested Clean

This water system was tested under the federal EPA Unregulated Contaminant Monitoring Rule (UCMR5). No PFAS compounds were detected.

Samples collected
116

Current MCL reflects the lowest state-enforceable limit (NYS 10 ppt for PFOA/PFOS, effective August 2020). The federal final MCL of 4 ppt for PFOA/PFOS (EPA April 2024 rule) is not enforceable until April 2029. Detections above 4 ppt but below 10 ppt are below current MCL but above the future federal limit.

Source: U.S. EPA UCMR5 (Unregulated Contaminant Monitoring Rule, 5th cycle) — per-system federal sampling, 2023–2025. EPA UCMR5 monitoring program →

Understand PFAS health context and filtration →

Lead Service Line Inventory

Service line breakdown reported under the federal Lead and Copper Rule Improvements (LCRI) inventory requirement:

0
Confirmed Lead
0
Galvanized — Replacement Required
0
Unknown Material
2,355
Confirmed Non-Lead

This system reports zero confirmed lead service lines in its inventory. Unknown-material counts may still warrant verification.

Federal LCRI rule (effective October 2024) requires every public water system to inventory its service lines and complete lead-line replacement within 10 years.

Federal Regulatory Status · 2026Q1
LCRR inventory submission: Reported all required service line types
Latest tap sample on 2021-01-01 did not exceed the federal lead action level.
Population served: 7,772
Reported to California

Source: EPA SDWIS Federal Service Line Inventory (Phase 2) · Submitted 2026

ZipCheckup is not affiliated with the utility or state agency. Inventory figures render verbatim from the public LCRI submission cited above; ZipCheckup does not perform inspections or replacements.

Learn about lead in drinking water →

Aesthetic water quality

These measurements describe the look, taste, and feel of the water this utility delivers. They are not contaminant violations — they sit alongside federal Secondary Maximum Contaminant Levels (SMCLs) which the EPA publishes as non-enforceable guidance.

pH
8
How acidic or basic the water is on a 0-14 scale. Drinking water is typically near neutral.
EPA secondary range: 6.5 – 8.5
Alkalinity
140 ppm CaCO₃
Capacity of the water to neutralize acids, expressed as calcium carbonate equivalent.
Total dissolved solids
220 ppm
Mineral content remaining after evaporation, including calcium, magnesium, sodium, and other dissolved substances.
EPA secondary MCL: 500 ppm

Aesthetic measurements from Highlands Mutual Water Company Consumer Confidence Report.

Aesthetic measurements are reported by the utility from its annual sampling. EPA Secondary MCLs are advisory thresholds — values outside them indicate aesthetic concerns such as taste or appearance, not health violations. Federal contaminant testing is shown in the sections above.

Hard water detected in Highlands Mutual Water Company

Your utility reported water hardness of 220 ppm CaCO₃ (12.9 grains per gallon) in its most recent Consumer Confidence Report. This is in the hard range and may cause scale buildup, reduced appliance lifespan, and dry skin or hair.

Solutions for hard water

There are three common approaches to treating hard water: salt-based ion-exchange softeners (most effective, require salt refills), salt-free conditioners (lower maintenance, scale prevention only), and reverse osmosis at the kitchen sink (cooking and drinking water only). Aquasana, EcoWater, Pelican, and SpringWell are among the major US brands.

Recommended Aquasana system for your hardness level

Paid Partner. ZipCheckup earns commission on Aquasana purchases. We do not test water or verify product effectiveness for specific hardness levels — manufacturer claims are theirs alone. Consult a certified water-quality professional for personalized advice.

Hardness data parsed from this utility's most recent Consumer Confidence Report. Severity bands per USGS hard water classification.

Notable events and violations

This section summarizes events the utility chose to disclose in its most recent Consumer Confidence Report, plus any federal compliance violations the utility recorded against itself. Both lists are utility-authored — ZipCheckup does not audit, judge, or reorder them.

Federal compliance violations on record

These entries are taken verbatim from the utility's CCR violations section. EPA defines four broad violation categories: Maximum Contaminant Level (MCL), Treatment Technique (TT), Monitoring & Reporting (M&R), and Public Notification (PN).

  • public notice
    2021
    Issue with algae toxins.

Violations record from Highlands Mutual Water Company Consumer Confidence Report.

ZipCheckup note: items above reflect what the utility published in its most recent CCR. Federal violation records are also tracked separately by the EPA Safe Drinking Water Information System (SDWIS) — the SDWIS record is the authoritative federal source for any specific regulatory action.

Frequently Asked Questions

Is water from Highlands Mutual Water Company safe to drink?
Highlands Mutual Water Company has a C safety grade based on 2 recorded violations. Some contaminants may exceed EPA limits — independent testing is recommended.
What contaminants are in Highlands Mutual Water Company's water?
Detected contaminants include Total Trihalomethanes (TTHM). Each is compared against EPA maximum contaminant levels (MCLs) in the detailed breakdown above.
Should I use a water filter?
Given 1 contaminant above EPA limits, a certified water filter can provide an extra layer of protection. The best type depends on specific contaminants in your water.
How many people does Highlands Mutual Water Company serve?
Highlands Mutual Water Company serves approximately 7,772 people with drinking water across 3 ZIP codes.
What is Highlands Mutual Water Company's water source?
Highlands Mutual Water Company draws water from surface water sources. Source type affects which contaminants are most likely to be present.
Is there lead in Highlands Mutual Water Company's water?
The maximum detected lead level is 0.0046 mg/L. This is within EPA action level guidelines.
What is the demographic profile of Highlands Mutual Water Company's service area?
The Highlands Mutual Water Company service area has a median household income of $42,625. EPA EJScreen data classifies 73% of the population as disadvantaged, which may indicate greater vulnerability to environmental health risks.
Where does Highlands Mutual Water Company get its water?
Highlands Mutual Water Company's water is drawn from rivers, lakes, or reservoirs. Surface water sources are more exposed to agricultural runoff, stormwater, and upstream discharges, but they typically receive more intensive treatment before reaching your tap. Based on violation history and environmental factors, the source contamination risk is currently elevated.

What You Can Do

1

Test your water

Home test kits can detect lead, bacteria, and other contaminants at your tap. Find the right filter →

2

Check your specific ZIP code

Water quality can vary within a system. View nearest ZIP report →

3

Contact your utility

Highlands Mutual Water Company (EPA ID: CA1710003) — request the latest Consumer Confidence Report or ask about specific contaminants.

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