Health Violations Found NH 14 HEALTH VIOLATIONS

Concord Water Department

EPA ID: NH0501010 · 44,215 people served · 4 ZIP codes

In the most recent EPA reporting cycle, Concord Water Department carried 7 violations still marked as unresolved — each remains active in the federal enforcement ledger while the utility continues operations for its service population of approximately 44,215 people across the area it supplies.

Data: EPA SDWIS Last verified: 2026-04-02

D · 54
Avg Safety Score
44,215
People Served
4
ZIP Codes Served
21
Violations (5yr)
Surface Water
Water Source
0.001 mg/L
Max Lead Level
Zone 2
Radon Risk · Moderate
7
Contaminants Flagged

Compliance Trajectory

Worsening · Risk tier: High · 95% chance of violation in next 12 months

Violations went from 28 (2024) to 32 (2025). The pattern suggests growing compliance challenges.

Service Area Map

Coverage area for Concord Water Department Source: EPA SDWIS service area boundaries.

Service area boundary — Grade D

Service Area Demographics

$82,816
Median Household Income
50,355
Service Area Population
3%
Disadvantaged Population
30th
Poverty Percentile
70th
Energy Burden Percentile
68%
Pre-1986 Housing

The Concord Water Department serves a community with a median household income of $82,816 and an estimated 50,355 residents across its service area. Approximately 68% of housing stock was built before 1986, which increases the likelihood of lead service lines and older plumbing.

🌊 Where Does Your Water Come From?

Surface Water

Concord Water Department's water is drawn from rivers, lakes, or reservoirs. Surface water sources are more exposed to agricultural runoff, stormwater, and upstream discharges, but they typically receive more intensive treatment before reaching your tap.

Elevated Risk
Source Contamination Risk
30th
Wastewater Discharge Proximity
30th
Superfund Site Proximity

About 1% of homes in Merrimack County, New Hampshire rely on private wells rather than public water systems. Private well owners are responsible for their own water testing and treatment.

Infrastructure Risk

48 yr
Avg Pipe Age
Unknown
Pipe Material
19 yr
Est. Remaining Life
Accelerating Decay
Decay Status
Installed 72% of expected lifespan used End of life

Detected Contaminants

How Concord Water Department compares to EPA limits

Total Trihalomethanes (TTHM) 9 mg/L (EXCEEDS LIMIT)
0 EPA Limit: 0.08 mg/L
Bladder & rectal cancer risk; reproductive concerns

What This Means For You

Total Trihalomethanes (TTHM) at 9 mg/L exceeds the EPA maximum of 0.08 mg/L. Bladder & rectal cancer risk; reproductive concerns. Consider granular activated carbon (GAC) filtration.

Consumer Confidence Report Rule at 6 mg/L exceeds the EPA maximum of mg/L.

Total Coliform at 2 presence exceeds the EPA maximum of presence.

Surface Water Treatment Rule at 1 mg/L exceeds the EPA maximum of mg/L.

Lead and Copper Rule at 1 mg/L exceeds the EPA maximum of mg/L.

Total Trihalomethanes (TTHM) was detected in this water system. granular activated carbon (GAC) filtration can reduce exposure.

Find a certified water filter →

Comparable Water Systems

Similar-sized systems in New Hampshire

Aquarion Water/nh
34,000 people
C 9 violations
Portsmouth Water Works
33,000 people
B 3 violations
Keene Water Department
30,000 people
C 1 violation
Dover Water Department
29,000 people
B 15 violations
B 2 violations

Estimated Remediation Costs

Average estimated costs across ZIP codes served by this system

Flood Insurance Water Filtration Radon Mitigation
Flood Insurance $1,225
Water Filtration $600
Radon Mitigation $400
Total Estimated Cost $2,225

Based on national averages for common remediation projects. Actual costs vary by property. Only issues flagged by EPA, FEMA, or state data for each ZIP code are included.

Cost of Inaction

If water quality issues in this service area are not addressed, the estimated financial impact per household is:

Estimated Healthcare Costs $1,500

Annual per household (CDC est.)

Estimated Property Value Decline $15,460

5% of median home value (EPA est.)

Estimated Cumulative Cost Per Household

5 years
$15,230
10 years
$30,460
20 years
$60,920

Compare: Estimated remediation cost is $2,225 (one-time) vs. $30,460 in estimated inaction costs over 10 years.

Estimates based on published EPA, CDC, and peer-reviewed research. Individual costs vary by household size, property, and health factors. These are conservative lower-bound estimates intended for awareness, not financial advice.

System Overview

Concord Water Department (EPA ID: NH0501010) is a community water system in New Hampshire that serves approximately 44,215 people from surface water sources.

This system provides water to 4 ZIP codes across 1 community.

Average Home Safety Score: D (54/100)

Based on water quality violations, lead levels, and radon risk across all ZIP codes served by this system.

Violation History

14 health-based violations recorded in the past 5 years. 7 remain unresolved.

Recent Violations

Date Contaminant Type Status
April 1, 2025 Total Trihalomethanes (TTHM) Health-based Unresolved
January 1, 2025 Total Trihalomethanes (TTHM) Health-based Unresolved
October 1, 2024 Total Trihalomethanes (TTHM) Health-based Unresolved
July 1, 2024 Total Trihalomethanes (TTHM) Health-based Unresolved
May 1, 2024 E. coli Health-based Resolved
April 1, 2024 Total Trihalomethanes (TTHM) Health-based Unresolved
January 1, 2024 Contaminant 0800 Monitoring Unresolved
January 1, 2024 Total Trihalomethanes (TTHM) Health-based Unresolved
July 1, 2023 Consumer Confidence Report Rule Health-based Resolved

Contaminants Detected

The following contaminants have been flagged in EPA records for this water system:

Contaminant Category Violations Health-Based
Total Trihalomethanes (TTHM) Disinfection Byproducts 9 Yes
Consumer Confidence Report Rule Reporting Failure 6 Yes
Total Coliform Microbiological 2 No
Surface Water Treatment Rule Treatment Failure 1 No
Lead and Copper Rule Treatment Failure 1 No
Contaminant 0800 Other Violation 1 No
E. coli Microbiological 1 Yes

Health Risk Details

Total Trihalomethanes (TTHM) (EPA limit: 0.08 mg/L)

Bladder & rectal cancer risk; reproductive concerns At-risk groups: pregnant women, long-term consumers of chlorinated water, people who frequently shower in chlorinated water.

Removal methods: granular activated carbon (GAC), carbon block filter, point-of-entry aeration. Find the right filter →

E. coli (EPA limit: Zero tolerance (any positive sample triggers immediate action))

Severe GI illness; potentially fatal kidney failure in children At-risk groups: children under 5, elderly, immunocompromised individuals, pregnant women.

Removal methods: UV disinfection (99.99%), chlorination, reverse osmosis. Find the right filter →

Lead & Copper

EPA Lead and Copper Rule sampling data for ZIP codes served by this system:

ZIP Code Lead Level Exceeds Limit Sample Date
03301 0.001 mg/L No N/A
03302 0.001 mg/L No N/A
03303 0.001 mg/L No N/A
03305 0.001 mg/L No N/A

Radon Risk in Service Area

Dominant radon zone for ZIP codes served by this system: Zone 2 (Moderate Risk)

The EPA recommends testing homes in Zone 1 and Zone 2 areas for radon.

Need help with your water quality?

Typical cost: Water test: typically $20–$50 (DIY kit) · Professional inspection: $150–$400

Find the Right Water Filter

Free tip: Let cold water run for 2 minutes before drinking — this helps flush lead from your pipes.

ZIP Codes Served

Coverage: 2 ZIP codes confirmed via EPA Community Water System Service Area Boundaries v3 plus 2 additional ZIPs inferred from SDWIS registry data. The EPA-confirmed set is the most reliable; SDWIS-inferred entries may be narrower than the real deployment area.

Data Sources

This report uses public data from the EPA Safe Drinking Water Information System (SDWIS). View the full compliance record for Concord Water Department (NH0501010) on EPA.gov.

Frequently Asked Questions

Is Concord Water Department water safe to drink?

Concord Water Department has recorded 14 health-based violations in the past 5 years. While the system is required to treat water to meet federal standards, you may want to consider additional precautions such as a certified water filter.

How many people does Concord Water Department serve?

Concord Water Department serves approximately 44,215 people across 4 ZIP codes in New Hampshire.

Where does Concord Water Department get its water?

The primary water source is surface water.

Contact Your Water Utility

Public-record contact information for the water utility serving this system. Use these channels to request water quality reports, ask about service, or report issues directly.

Phone
603-225-8696
ZipCheckup is not affiliated with this water utility, does not act as its agent, and does not provide customer support for it. Contact details shown are public-record information from CCR filings. For service issues, contact the utility directly using the information above.
Address
311 North State Street, Concord, NH 03301

Contact information from Concord Water System Consumer Confidence Report.

ZipCheckup is not affiliated with this water utility, does not act as its agent, and does not provide customer support for it. Contact details shown are public-record information from CCR filings. For service issues, contact the utility directly using the information above.

Water Source & Treatment

Where this water originates and how it's treated before reaching your tap.

Source
Surface water
Drawn from rivers, lakes, or reservoirs.
Disinfectant used
Chloramines
Treatment chemicals reported
Sodium HypochloriteFluoride (hydrofluorosilicic acid)Sodium HydroxideCO2ammonium sulfate

Source: Concord Water System Consumer Confidence Report.

ZipCheckup is not affiliated with this water utility. Treatment and source data are sourced from the utility's published CCR filings.

Source water assessment from Concord Water System Consumer Confidence Report:
In 2003 the NH Department of Environmental Services evaluated Concord’s three sources of water for 14 risk factors that could affect water quality. Penacook Lake received 11 low and 1 medium risk factor. Contoocook River received 3 low, 6 medium, and 2 high risk factors. Sanders Wells received 8 low, 2 medium, and 2 high risk factors.

Treatment regime

How this utility classifies its treatment process and what each reported treatment chemical does.

Treatment classification
Multi-stage
Multiple treatment stages — typically coagulation, filtration, and disinfection. Common for surface-water systems requiring removal of particulates, microorganisms, and dissolved organic compounds before disinfection.

Treatment chemicals and what each one does

Chemical names are reported verbatim by the utility. Purpose categories are ZipCheckup annotations based on standard drinking-water treatment practice.

Disinfectant
Inactivates bacteria, viruses, and parasites in the treated water.
Sodium Hypochlorite
pH adjustment
Raises or lowers water acidity to protect pipes and improve treatment performance.
Sodium Hydroxide
Other reported chemicals
Reported by the utility but not in our annotation dictionary.
Fluoride (hydrofluorosilicic acid)CO2ammonium sulfate

Treatment classification and chemical list sourced from Concord Water System Consumer Confidence Report.

Treatment intensity is a ZipCheckup-derived classification based on the chemicals and processes the utility reports. Chemicals and contamination sources are taken verbatim from the utility's CCR filing. Routine federal monitoring and contaminant testing shown elsewhere on this page determine whether the water meets safety standards, not the treatment classification.

Federal UCMR5 PFAS Monitoring: Tested Clean

This water system was tested under the federal EPA Unregulated Contaminant Monitoring Rule (UCMR5). No PFAS compounds were detected.

Samples collected
116

Current MCL reflects the lowest state-enforceable limit (NYS 10 ppt for PFOA/PFOS, effective August 2020). The federal final MCL of 4 ppt for PFOA/PFOS (EPA April 2024 rule) is not enforceable until April 2029. Detections above 4 ppt but below 10 ppt are below current MCL but above the future federal limit.

Source: U.S. EPA UCMR5 (Unregulated Contaminant Monitoring Rule, 5th cycle) — per-system federal sampling, 2023–2025. EPA UCMR5 monitoring program →

Understand PFAS health context and filtration →

PFAS Substances Detected in This System

This water system's Consumer Confidence Report disclosed the following PFAS compounds. Levels are from the utility's most recent reporting cycle.

Substance Detected level EPA limit Status
PFOA
Perfluorooctanoic acid
EPA-regulated (2024 NPDWR)
4.82 ppt 4 ppt Above EPA limit

In April 2024, EPA finalized the first National Primary Drinking Water Regulation for six PFAS. Public water systems have until 2029 to comply. EPA — PFAS regulation overview →

Source: Consumer Confidence Report disclosed by Concord Water System.

ZipCheckup is not affiliated with this water utility. PFAS detection data is sourced from public Consumer Confidence Reports filed by the utility itself.

Learn more about PFAS health effects and filtration →

Lead service line replacement plan from Concord Water System Consumer Confidence Report:
The City of Concord has approximately 1,500 private water service lines maintained by property owners that the City does not have accurate records for and will be working to collect information on. These property owners have been contacted by the City with a letter to inform them of the service line inventory project and to coordinate an appointment time for City staff to inspect their service lines.

Lead Service Line Replacement Tracker

This water utility's lead service line (LSL) replacement program is tracked from public Consumer Confidence Report filings. Email signup notifies subscribers when the utility files an updated replacement plan or progress milestone.

Get notified on replacement progress

Subscribers receive an email when this utility updates its LSL plan, files a milestone report, or adjusts replacement timelines. No marketing, no third-party sharing.

By submitting you agree to Privacy Policy. Unsubscribe anytime via the link in any email.

Concord Water System

ZipCheckup is not affiliated with this water utility. LSL replacement-program data is sourced from public CCR filings published by the utility. Subscription notifications are based on automated parsing of subsequent CCR releases.

Learn more about Lead and Copper Rule replacement requirements →

Lead Service Line Inventory

Service line breakdown reported under the federal Lead and Copper Rule Improvements (LCRI) inventory requirement:

0
Confirmed Lead
159
Galvanized — Replacement Required
749
Unknown Material
0
Confirmed Non-Lead

Federal LCRI rule (effective October 2024) requires every public water system to inventory its service lines and complete lead-line replacement within 10 years.

Federal Regulatory Status · 2026Q1
LCRR inventory submission: Reported some but not all service line types
Latest tap sample on 2021-01-01 did not exceed the federal lead action level.
Population served: 44,215
Reported to New Hampshire

Source: EPA SDWIS Federal Service Line Inventory (Phase 2) · Submitted 2026

ZipCheckup is not affiliated with the utility or state agency. Inventory figures render verbatim from the public LCRI submission cited above; ZipCheckup does not perform inspections or replacements.

Learn about lead in drinking water →

Notable events and violations

This section summarizes events the utility chose to disclose in its most recent Consumer Confidence Report, plus any federal compliance violations the utility recorded against itself. Both lists are utility-authored — ZipCheckup does not audit, judge, or reorder them.

Federal compliance violations on record

These entries are taken verbatim from the utility's CCR violations section. EPA defines four broad violation categories: Maximum Contaminant Level (MCL), Treatment Technique (TT), Monitoring & Reporting (M&R), and Public Notification (PN).

  • MCL · PFOA
    Date not published
    Pembroke wellfield showed a positive result for PFOA only, with levels between <2 and 4.82 ppt, exceeding the MCL of 4 ppt.

Violations record from Concord Water System Consumer Confidence Report.

ZipCheckup note: items above reflect what the utility published in its most recent CCR. Federal violation records are also tracked separately by the EPA Safe Drinking Water Information System (SDWIS) — the SDWIS record is the authoritative federal source for any specific regulatory action.

How Water Systems Appear in Rankings

Water systems are evaluated by violation history, contaminant detections, and service population. Larger systems with more service connections appear in more rankings.

Frequently Asked Questions

Is water from Concord Water Department safe to drink?
Concord Water Department has a D safety grade based on 21 recorded violations. Some contaminants may exceed EPA limits — independent testing is recommended.
What contaminants are in Concord Water Department's water?
Detected contaminants include Total Trihalomethanes (TTHM), Consumer Confidence Report Rule, Total Coliform, Surface Water Treatment Rule. Each is compared against EPA maximum contaminant levels (MCLs) in the detailed breakdown above.
Should I use a water filter?
Given 5 contaminants above EPA limits, a certified water filter can provide an extra layer of protection. The best type depends on specific contaminants in your water.
How many people does Concord Water Department serve?
Concord Water Department serves approximately 44,215 people with drinking water across 4 ZIP codes.
What is Concord Water Department's water source?
Concord Water Department draws water from surface water sources. Source type affects which contaminants are most likely to be present.
Is there lead in Concord Water Department's water?
The maximum detected lead level is 0.001 mg/L. This is within EPA action level guidelines.
What is the demographic profile of Concord Water Department's service area?
The Concord Water Department service area has a median household income of $82,816. Demographic data is sourced from the U.S. Census Bureau and EPA EJScreen.
Where does Concord Water Department get its water?
Concord Water Department's water is drawn from rivers, lakes, or reservoirs. Surface water sources are more exposed to agricultural runoff, stormwater, and upstream discharges, but they typically receive more intensive treatment before reaching your tap. Based on violation history and environmental factors, the source contamination risk is currently elevated.

What You Can Do

1

Test your water

Home test kits can detect lead, bacteria, and other contaminants at your tap. Find the right filter →

2

Check your specific ZIP code

Water quality can vary within a system. View nearest ZIP report →

3

Contact your utility

Concord Water Department (EPA ID: NH0501010) — request the latest Consumer Confidence Report or ask about specific contaminants.

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