City of Norfolk
EPA ID: NE3111910 · 26,147 people served · 3 ZIP codes
Federal compliance records for City of Norfolk list 2 open violations that have not yet been resolved — the utility serves approximately 26,147 people, and each outstanding finding remains logged and active in the EPA enforcement database.
Data: EPA SDWIS Last verified: 2026-04-02
Service Area Map
Coverage area for City of Norfolk Source: EPA SDWIS service area boundaries.
Service area boundary — Grade D
Service Area Demographics
The City of Norfolk serves a community with a median household income of $64,862 and an estimated 31,172 residents across its service area. Approximately 67% of housing stock was built before 1986, which increases the likelihood of lead service lines and older plumbing.
Environmental Justice Note: 37% of the population in this service area is classified as disadvantaged under EPA's EJScreen criteria. Communities with higher disadvantaged populations often face disproportionate environmental and health burdens, including aging water infrastructure and limited resources for remediation.
💧 Where Does Your Water Come From?
City of Norfolk's water is pumped from underground aquifers. Groundwater is naturally filtered through rock and soil, but it can be vulnerable to PFAS contamination, nitrates from agriculture, and industrial chemicals that seep into the water table.
About 2% of homes in Madison County, Nebraska rely on private wells rather than public water systems. Private well owners are responsible for their own water testing and treatment.
Superfund Proximity Note: This service area ranks in the 73th percentile nationally for proximity to Superfund (NPL) sites. Groundwater sources near contaminated sites may face elevated risk from industrial chemicals.
Infrastructure Risk
Detected Contaminants
How City of Norfolk compares to EPA limits
What This Means For You
Stage 2 DBP Rule at 2 mg/L exceeds the EPA maximum of mg/L.
Comparable Water Systems
Similar-sized systems in Nebraska
Estimated Remediation Costs
Average estimated costs across ZIP codes served by this system
Based on national averages for common remediation projects. Actual costs vary by property. Only issues flagged by EPA, FEMA, or state data for each ZIP code are included.
System Overview
City of Norfolk, (EPA ID: NE3111910) is a community water system in Nebraska that serves approximately 26,147 people from groundwater sources.
This system provides water to 3 ZIP codes across 2 communities.
Average Home Safety Score: D (54/100)
Based on water quality violations, lead levels, and radon risk across all ZIP codes served by this system.
Violation History
Recent Violations
| Date | Contaminant | Type | Status |
|---|---|---|---|
| October 17, 2024 | Stage 2 DBP Rule | Monitoring | Unresolved |
Contaminants Detected
The following contaminants have been flagged in EPA records for this water system:
| Contaminant | Category | Violations | Health-Based |
|---|---|---|---|
| Stage 2 DBP Rule | Treatment Failure | 2 | No |
Lead & Copper
EPA Lead and Copper Rule sampling data for ZIP codes served by this system:
Radon Risk in Service Area
Dominant radon zone for ZIP codes served by this system: Zone 1 (High Risk)
The EPA recommends testing homes in Zone 1 and Zone 2 areas for radon.
Need help with your water quality?
Typical cost: Water test: typically $20–$50 (DIY kit) · Professional inspection: $150–$400
Find the Right Water FilterFree tip: Let cold water run for 2 minutes before drinking — this helps flush lead from your pipes.
ZIP Codes Served
Coverage: 1 ZIP code confirmed via EPA Community Water System Service Area Boundaries v3 plus 2 additional ZIPs inferred from SDWIS registry data. The EPA-confirmed set is the most reliable; SDWIS-inferred entries may be narrower than the real deployment area.
Data Sources
This report uses public data from the EPA Safe Drinking Water Information System (SDWIS). View the full compliance record for City of Norfolk (NE3111910) on EPA.gov.
Frequently Asked Questions
Is City of Norfolk water safe to drink?
City of Norfolk has only monitoring/reporting violations, which are procedural in nature. The system meets federal health-based standards.
How many people does City of Norfolk serve?
City of Norfolk serves approximately 26,147 people across 3 ZIP codes in Nebraska.
Where does City of Norfolk get its water?
The primary water source is groundwater.
Contact Your Water Utility
Public-record contact information for the water utility serving this system. Use these channels to request water quality reports, ask about service, or report issues directly.
Contact information from City of Norfolk Consumer Confidence Report.
ZipCheckup is not affiliated with this water utility, does not act as its agent, and does not provide customer support for it. Contact details shown are public-record information from CCR filings. For service issues, contact the utility directly using the information above.
Water Source & Treatment
Where this water originates and how it's treated before reaching your tap.
Source: City of Norfolk Consumer Confidence Report.
ZipCheckup is not affiliated with this water utility. Treatment and source data are sourced from the utility's published CCR filings.
Federal UCMR5 PFAS Monitoring: Tested Clean
This water system was tested under the federal EPA Unregulated Contaminant Monitoring Rule (UCMR5). No PFAS compounds were detected.
Current MCL reflects the lowest state-enforceable limit (NYS 10 ppt for PFOA/PFOS, effective August 2020). The federal final MCL of 4 ppt for PFOA/PFOS (EPA April 2024 rule) is not enforceable until April 2029. Detections above 4 ppt but below 10 ppt are below current MCL but above the future federal limit.
Source: U.S. EPA UCMR5 (Unregulated Contaminant Monitoring Rule, 5th cycle) — per-system federal sampling, 2023–2025. EPA UCMR5 monitoring program →
Inventory at https://norfolkne.gov/assets/site/documentcentral/water/lead-line-survey-20241.pdf
Lead Service Line Replacement Tracker
This water utility's lead service line (LSL) replacement program is tracked from public Consumer Confidence Report filings. Email signup notifies subscribers when the utility files an updated replacement plan or progress milestone.
City of Norfolk
ZipCheckup is not affiliated with this water utility. LSL replacement-program data is sourced from public CCR filings published by the utility. Subscription notifications are based on automated parsing of subsequent CCR releases.
Learn more about Lead and Copper Rule replacement requirements →
Lead Service Line Inventory
Service line breakdown reported under the federal Lead and Copper Rule Improvements (LCRI) inventory requirement:
Federal LCRI rule (effective October 2024) requires every public water system to inventory its service lines and complete lead-line replacement within 10 years.
Source: EPA SDWIS Federal Service Line Inventory (Phase 2) · Submitted 2026
ZipCheckup is not affiliated with the utility or state agency. Inventory figures render verbatim from the public LCRI submission cited above; ZipCheckup does not perform inspections or replacements.
Notable events and violations
This section summarizes events the utility chose to disclose in its most recent Consumer Confidence Report, plus any federal compliance violations the utility recorded against itself. Both lists are utility-authored — ZipCheckup does not audit, judge, or reorder them.
Federal compliance violations on record
These entries are taken verbatim from the utility's CCR violations section. EPA defines four broad violation categories: Maximum Contaminant Level (MCL), Treatment Technique (TT), Monitoring & Reporting (M&R), and Public Notification (PN).
-
Treatment Technique Trigger – ColiformDate not published
3 positive coliform samples in September; Level 1 assessment required and completed
Violations record from City of Norfolk Consumer Confidence Report.
Notable events from the utility's CCR
These bullet entries are the utility's own narration of operational, regulatory, or infrastructure events during the reporting period.
- Arsenic detected at 6.87 ppb – below MCL but advisory language required
ZipCheckup note: items above reflect what the utility published in its most recent CCR. Federal violation records are also tracked separately by the EPA Safe Drinking Water Information System (SDWIS) — the SDWIS record is the authoritative federal source for any specific regulatory action.
How Water Systems Appear in Rankings
Water systems are evaluated by violation history, contaminant detections, and service population. Larger systems with more service connections appear in more rankings.
Frequently Asked Questions
What You Can Do
Test your water
Home test kits can detect lead, bacteria, and other contaminants at your tap. Find the right filter →
Check your specific ZIP code
Water quality can vary within a system. View nearest ZIP report →
Contact your utility
City of Norfolk (EPA ID: NE3111910) — request the latest Consumer Confidence Report or ask about specific contaminants.