Randolph Water Department
EPA ID: MA4244000 · 34,362 people served · 2 ZIP codes
Unlike fully compliant utilities, Randolph Water Department has 4 outstanding EPA violations for approximately 34,362 residents.
Data: EPA SDWIS Last verified: 2026-04-02
Service Area Map
Coverage area for Randolph Water Department Source: EPA SDWIS service area boundaries.
Service area boundary — Grade B
Service Area Demographics
The Randolph Water Department serves a community with a median household income of $140,272 and an estimated 63,452 residents across its service area. Approximately 83% of housing stock was built before 1986, which increases the likelihood of lead service lines and older plumbing.
🌊 Where Does Your Water Come From?
Randolph Water Department's water is drawn from rivers, lakes, or reservoirs. Surface water sources are more exposed to agricultural runoff, stormwater, and upstream discharges, but they typically receive more intensive treatment before reaching your tap.
About 1% of homes in Norfolk County, Massachusetts rely on private wells rather than public water systems. Private well owners are responsible for their own water testing and treatment.
Superfund Proximity Note: This service area ranks in the 70th percentile nationally for proximity to Superfund (NPL) sites.
Infrastructure Risk
Detected Contaminants
How Randolph Water Department compares to EPA limits
What This Means For You
Total Trihalomethanes (TTHM) at 1 mg/L exceeds the EPA maximum of 0.08 mg/L. Bladder & rectal cancer risk; reproductive concerns. Consider granular activated carbon (GAC) filtration.
Fecal Coliform at 3 presence exceeds the EPA maximum of presence.
PFAS Detected in Service Area
PFAS ("forever chemicals") have been detected in water serving this system's area. 6 detections recorded. 2 exceed federal EPA limits (4 ppt for PFOA/PFOS). 1 exceeds state limits.
Total Trihalomethanes (TTHM) was detected in this water system. granular activated carbon (GAC) filtration can reduce exposure.
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Estimated Remediation Costs
Average estimated costs across ZIP codes served by this system
Based on national averages for common remediation projects. Actual costs vary by property. Only issues flagged by EPA, FEMA, or state data for each ZIP code are included.
System Overview
Randolph Water Department (EPA ID: MA4244000) is a community water system in Massachusetts that serves approximately 34,362 people from surface water sources.
This system provides water to 2 ZIP codes across 2 communities.
Average Home Safety Score: B (70/100)
Based on water quality violations, lead levels, and radon risk across all ZIP codes served by this system.
Violation History
Contaminants Detected
The following contaminants have been flagged in EPA records for this water system:
| Contaminant | Category | Violations | Health-Based |
|---|---|---|---|
| Fecal Coliform | Microbiological | 3 | No |
| Total Trihalomethanes (TTHM) | Disinfection Byproducts | 1 | No |
Lead & Copper
EPA Lead and Copper Rule sampling data for ZIP codes served by this system:
| ZIP Code | Lead Level | Exceeds Limit | Sample Date |
|---|---|---|---|
| 02368 | 0.003 mg/L | No | N/A |
Radon Risk in Service Area
Dominant radon zone for ZIP codes served by this system: Zone 2 (Moderate Risk)
The EPA recommends testing homes in Zone 1 and Zone 2 areas for radon.
Need help with your water quality?
Typical cost: Water test: typically $20–$50 (DIY kit) · Professional inspection: $150–$400
Find the Right Water FilterFree tip: Let cold water run for 2 minutes before drinking — this helps flush lead from your pipes.
ZIP Codes Served
Coverage: Service area ZIP codes sourced from EPA Community Water System Service Area Boundaries v3 (March 2026 release). These ZIPs reflect the actual deployment footprint recorded by MA or modeled from parcel and building-footprint data.
Data Sources
This report uses public data from the EPA Safe Drinking Water Information System (SDWIS). View the full compliance record for Randolph Water Department (MA4244000) on EPA.gov.
Frequently Asked Questions
Is Randolph Water Department water safe to drink?
Randolph Water Department has only monitoring/reporting violations, which are procedural in nature. The system meets federal health-based standards.
How many people does Randolph Water Department serve?
Randolph Water Department serves approximately 34,362 people across 2 ZIP codes in Massachusetts.
Where does Randolph Water Department get its water?
The primary water source is surface water.
Contact Your Water Utility
Public-record contact information for the water utility serving this system. Use these channels to request water quality reports, ask about service, or report issues directly.
Contact information from Town of Randolph / Randolph-Holbrook Joint Water System Consumer Confidence Report.
ZipCheckup is not affiliated with this water utility, does not act as its agent, and does not provide customer support for it. Contact details shown are public-record information from CCR filings. For service issues, contact the utility directly using the information above.
Water Source & Treatment
Where this water originates and how it's treated before reaching your tap.
Source: Town of Randolph / Randolph-Holbrook Joint Water System Consumer Confidence Report.
ZipCheckup is not affiliated with this water utility. Treatment and source data are sourced from the utility's published CCR filings.
High susceptibility ranking. 17 high threat land uses within protection areas including livestock operations, gas stations, industrial parks, hazardous materials storage, and transportation corridors.
Treatment regime
How this utility classifies its treatment process and what each reported treatment chemical does.
Treatment chemicals and what each one does
Chemical names are reported verbatim by the utility. Purpose categories are ZipCheckup annotations based on standard drinking-water treatment practice.
Watershed exposure sources reported
Land-use and natural conditions identified in the utility's source-water assessment as potential contamination sources upstream of treatment.
Treatment classification and chemical list sourced from Town of Randolph / Randolph-Holbrook Joint Water System Consumer Confidence Report.
Treatment intensity is a ZipCheckup-derived classification based on the chemicals and processes the utility reports. Chemicals and contamination sources are taken verbatim from the utility's CCR filing. Routine federal monitoring and contaminant testing shown elsewhere on this page determine whether the water meets safety standards, not the treatment classification.
Federal UCMR5 PFAS Monitoring: Above Current MCL
This water system was tested under the federal EPA Unregulated Contaminant Monitoring Rule (UCMR5). One or more PFAS compounds were measured above the current state-enforceable MCL.
Current MCL reflects the lowest state-enforceable limit (NYS 10 ppt for PFOA/PFOS, effective August 2020). The federal final MCL of 4 ppt for PFOA/PFOS (EPA April 2024 rule) is not enforceable until April 2029. Detections above 4 ppt but below 10 ppt are below current MCL but above the future federal limit.
Source: U.S. EPA UCMR5 (Unregulated Contaminant Monitoring Rule, 5th cycle) — per-system federal sampling, 2023–2025. EPA UCMR5 monitoring program →
PFAS Substances Detected in This System
This water system's Consumer Confidence Report disclosed the following PFAS compounds. Levels are from the utility's most recent reporting cycle.
In April 2024, EPA finalized the first National Primary Drinking Water Regulation for six PFAS. Public water systems have until 2029 to comply. EPA — PFAS regulation overview →
Source: Consumer Confidence Report disclosed by Town of Randolph / Randolph-Holbrook Joint Water System.
ZipCheckup is not affiliated with this water utility. PFAS detection data is sourced from public Consumer Confidence Reports filed by the utility itself.
Lead Service Line Replacement Tracker
This water utility's lead service line (LSL) replacement program is tracked from public Consumer Confidence Report filings. Email signup notifies subscribers when the utility files an updated replacement plan or progress milestone.
Town of Randolph / Randolph-Holbrook Joint Water System
ZipCheckup is not affiliated with this water utility. LSL replacement-program data is sourced from public CCR filings published by the utility. Subscription notifications are based on automated parsing of subsequent CCR releases.
Learn more about Lead and Copper Rule replacement requirements →
Lead Service Line Inventory
Utility-reported lead service line presence and tap-sample lead level under federal LCRI requirements:
Below federal action level (0.015 mg/L)
MassDEP reports utility-level presence flag and tap-sampling without per-line breakdown. Customers should inquire with the utility about service line material at a specific address.
Federal LCRI rule (effective October 2024) requires every public water system to inventory its service lines and complete lead-line replacement within 10 years.
Source: MassDEP LCRR Service Line Inventory · Submitted 2024
ZipCheckup is not affiliated with the utility or state agency. Inventory figures render verbatim from the public LCRI submission cited above; ZipCheckup does not perform inspections or replacements.
Notable events and violations
This section summarizes events the utility chose to disclose in its most recent Consumer Confidence Report, plus any federal compliance violations the utility recorded against itself. Both lists are utility-authored — ZipCheckup does not audit, judge, or reorder them.
Notable events from the utility's CCR
These bullet entries are the utility's own narration of operational, regulatory, or infrastructure events during the reporting period.
- PFAS6 previously exceeded MCL in prior years; currently 18.81 ppt approaching limit.
- New 12.5 mgd regional water treatment plant (Randolph, Holbrook, Braintree) anticipated online January 2025 to improve PFAS6 compliance.
- PFAS-free water available at BlueDrop Filling Stations for sensitive populations.
- 3 positive total coliform samples in 2023; all repeat samples negative, no violation.
ZipCheckup note: items above reflect what the utility published in its most recent CCR. Federal violation records are also tracked separately by the EPA Safe Drinking Water Information System (SDWIS) — the SDWIS record is the authoritative federal source for any specific regulatory action.
How Water Systems Appear in Rankings
Water systems are evaluated by violation history, contaminant detections, and service population. Larger systems with more service connections appear in more rankings.
Frequently Asked Questions
What You Can Do
Test your water
Home test kits can detect lead, bacteria, and other contaminants at your tap. Find the right filter →
Check your specific ZIP code
Water quality can vary within a system. View nearest ZIP report →
Contact your utility
Randolph Water Department (EPA ID: MA4244000) — request the latest Consumer Confidence Report or ask about specific contaminants.