Water System Report MA

Wilbraham Water Department (mwra)

EPA ID: MA1339000 · 8,533 people served · 2 ZIP codes

Five clean years on EPA record — Wilbraham Water Department (mwra), 8,533 residents served.

Data: EPA SDWIS Last verified: 2026-04-02

B · 72
Avg Safety Score
8,533
People Served
2
ZIP Codes Served
0
Violations (5yr)
Surface Water
Water Source
0.00563 mg/L
Max Lead Level
Zone 2
Radon Risk · Moderate
0
Contaminants Flagged
$344K
Median Home Value in Service Area

Service Area Map

Coverage area for Wilbraham Water Department (mwra) Source: EPA SDWIS service area boundaries.

Service area boundary — Grade B

Service Area Demographics

$101,832
Median Household Income
35,461
Service Area Population
43%
Disadvantaged Population
50th
Poverty Percentile
70th
Energy Burden Percentile
77%
Pre-1986 Housing

The Wilbraham Water Department (mwra) serves a community with a median household income of $101,832 and an estimated 35,461 residents across its service area. Approximately 77% of housing stock was built before 1986, which increases the likelihood of lead service lines and older plumbing.

Environmental Justice Note: 43% of the population in this service area is classified as disadvantaged under EPA's EJScreen criteria. Communities with higher disadvantaged populations often face disproportionate environmental and health burdens, including aging water infrastructure and limited resources for remediation.

🌊 Where Does Your Water Come From?

Surface Water

Wilbraham Water Department (mwra)'s water is drawn from rivers, lakes, or reservoirs. Surface water sources are more exposed to agricultural runoff, stormwater, and upstream discharges, but they typically receive more intensive treatment before reaching your tap.

Moderate Risk
Source Contamination Risk
40th
Wastewater Discharge Proximity
50th
Superfund Site Proximity

About 1% of homes in Hampden County, Massachusetts rely on private wells rather than public water systems. Private well owners are responsible for their own water testing and treatment.

Infrastructure Risk

62 yr
Avg Pipe Age
Galvanized Steel or Copper
Pipe Material
3 yr
Est. Remaining Life
Moderate Wear
Decay Status
Installed 95% of expected lifespan used End of life

Comparable Water Systems

Similar-sized systems in Massachusetts

C 3 violations
C 5 violations
B 4 violations
C 2 violations
C 2 violations

Estimated Remediation Costs

Average estimated costs across ZIP codes served by this system

Flood Insurance Radon Mitigation
Flood Insurance $1,200
Radon Mitigation $400
Total Estimated Cost $1,600

Based on national averages for common remediation projects. Actual costs vary by property. Only issues flagged by EPA, FEMA, or state data for each ZIP code are included.

System Overview

WILBRAHAM WATER DEPT (MWRA) (EPA ID: MA1339000) is a community water system in Massachusetts that serves approximately 8,533 people from surface water sources.

This system provides water to 2 ZIP codes across 2 communities.

Average Home Safety Score: B (72/100)

Based on water quality violations, lead levels, and radon risk across all ZIP codes served by this system.

Violation History

No violations recorded — This water system has no recorded EPA violations in the past 5 years.

Lead & Copper

EPA Lead and Copper Rule sampling data for ZIP codes served by this system:

ZIP Code Lead Level Exceeds Limit Sample Date
01095 0.00563 mg/L No N/A

Radon Risk in Service Area

Dominant radon zone for ZIP codes served by this system: Zone 2 (Moderate Risk)

The EPA recommends testing homes in Zone 1 and Zone 2 areas for radon.

Need help with your water quality?

Typical cost: Water test: typically $20–$50 (DIY kit) · Professional inspection: $150–$400

Find the Right Water Filter

Free tip: Let cold water run for 2 minutes before drinking — this helps flush lead from your pipes.

ZIP Codes Served

Coverage: Service area ZIP codes sourced from EPA Community Water System Service Area Boundaries v3 (March 2026 release). These ZIPs reflect the actual deployment footprint recorded by MA or modeled from parcel and building-footprint data.

Data Sources

This report uses public data from the EPA Safe Drinking Water Information System (SDWIS). View the full compliance record for Wilbraham Water Department (mwra) (MA1339000) on EPA.gov.

Frequently Asked Questions

Is Wilbraham Water Department (mwra) water safe to drink?

Based on EPA records, Wilbraham Water Department (mwra) has no recorded violations in the past 5 years — a positive indicator of water quality management.

How many people does Wilbraham Water Department (mwra) serve?

Wilbraham Water Department (mwra) serves approximately 8,533 people across 2 ZIP codes in Massachusetts.

Where does Wilbraham Water Department (mwra) get its water?

The primary water source is surface water.

Contact Your Water Utility

Public-record contact information for the water utility serving this system. Use these channels to request water quality reports, ask about service, or report issues directly.

Phone
617-242-5323
ZipCheckup is not affiliated with this water utility, does not act as its agent, and does not provide customer support for it. Contact details shown are public-record information from CCR filings. For service issues, contact the utility directly using the information above.
Address
Massachusetts Water Resources Authority, 1000 Boylston Street, Boston, MA 02199

Contact information from Massachusetts Water Resources Authority (MWRA) Consumer Confidence Report.

ZipCheckup is not affiliated with this water utility, does not act as its agent, and does not provide customer support for it. Contact details shown are public-record information from CCR filings. For service issues, contact the utility directly using the information above.

Water Source & Treatment

Where this water originates and how it's treated before reaching your tap.

Source
Surface water
Drawn from rivers, lakes, or reservoirs.
Disinfectant used
Chloramines
Treatment chemicals reported
ozoneultraviolet (UV)fluoridesodium carbonatecarbon dioxidemonochloramine

Source: Massachusetts Water Resources Authority (MWRA) Consumer Confidence Report.

ZipCheckup is not affiliated with this water utility. Treatment and source data are sourced from the utility's published CCR filings.

Source water assessment from Massachusetts Water Resources Authority (MWRA) Consumer Confidence Report:
The Quabbin and Wachusett watersheds are protected natural areas, with over 85% covered by forests and wetlands, filtering rain and snow into the reservoirs. The water is highly protected and of high quality, with minimal contaminants found in tests, well below EPA treatment standards. The source water assessment praises the successful protection programs that significantly reduce contamination risk.

Treatment regime

How this utility classifies its treatment process and what each reported treatment chemical does.

Treatment classification
Advanced
Advanced treatment that may include ozonation, ultraviolet disinfection, activated-carbon filtration, or membrane filtration. Used when source water has elevated contamination risk or to remove disinfection byproducts.

Treatment chemicals and what each one does

Chemical names are reported verbatim by the utility. Purpose categories are ZipCheckup annotations based on standard drinking-water treatment practice.

Disinfectant
Inactivates bacteria, viruses, and parasites in the treated water.
ozone
pH adjustment
Raises or lowers water acidity to protect pipes and improve treatment performance.
sodium carbonatecarbon dioxide
Fluoridation
Added at low levels per state or local public-health policy for dental health.
fluoride
Other reported chemicals
Reported by the utility but not in our annotation dictionary.
ultraviolet (UV)monochloramine

Watershed exposure sources reported

Land-use and natural conditions identified in the utility's source-water assessment as potential contamination sources upstream of treatment.

AgricultureIndustrial activityStorage tanksUrban runoffAnimal wasteNatural erosion

Treatment classification and chemical list sourced from Massachusetts Water Resources Authority (MWRA) Consumer Confidence Report.

Treatment intensity is a ZipCheckup-derived classification based on the chemicals and processes the utility reports. Chemicals and contamination sources are taken verbatim from the utility's CCR filing. Routine federal monitoring and contaminant testing shown elsewhere on this page determine whether the water meets safety standards, not the treatment classification.

Federal UCMR5 PFAS Monitoring: Tested Clean

This water system was tested under the federal EPA Unregulated Contaminant Monitoring Rule (UCMR5). No PFAS compounds were detected.

Samples collected
116

Current MCL reflects the lowest state-enforceable limit (NYS 10 ppt for PFOA/PFOS, effective August 2020). The federal final MCL of 4 ppt for PFOA/PFOS (EPA April 2024 rule) is not enforceable until April 2029. Detections above 4 ppt but below 10 ppt are below current MCL but above the future federal limit.

Source: U.S. EPA UCMR5 (Unregulated Contaminant Monitoring Rule, 5th cycle) — per-system federal sampling, 2023–2025. EPA UCMR5 monitoring program →

Understand PFAS health context and filtration →

PFAS Substances Detected in This System

This water system's Consumer Confidence Report disclosed the following PFAS compounds. Levels are from the utility's most recent reporting cycle.

Substance Detected level EPA limit Status
PFOS
Perfluorooctanesulfonic acid
EPA-regulated (2024 NPDWR)
Not disclosed 4 ppt
PFOA
Perfluorooctanoic acid
EPA-regulated (2024 NPDWR)
Not disclosed 4 ppt
PFHxS
Perfluorohexanesulfonic acid
EPA-regulated (2024 NPDWR)
Not disclosed 10 ppt
PFNA
Perfluorononanoic acid
EPA-regulated (2024 NPDWR)
Not disclosed 10 ppt
GenX
Not yet EPA-regulated
Not disclosed 10 ppt

In April 2024, EPA finalized the first National Primary Drinking Water Regulation for six PFAS. Public water systems have until 2029 to comply. EPA — PFAS regulation overview →

Source: Consumer Confidence Report disclosed by Massachusetts Water Resources Authority (MWRA).

ZipCheckup is not affiliated with this water utility. PFAS detection data is sourced from public Consumer Confidence Reports filed by the utility itself.

Learn more about PFAS health effects and filtration →

Lead service line replacement plan from Massachusetts Water Resources Authority (MWRA) Consumer Confidence Report:
The city of Chelsea began replacing lead service lines in 2017 and has a multi-year program to replace all remaining lead services without cost to property owners. MWRA has provided $41 million in interest-free loans to 17 communities for lead service line replacement since 2016.

Lead Service Line Replacement Tracker

This water utility's lead service line (LSL) replacement program is tracked from public Consumer Confidence Report filings. Email signup notifies subscribers when the utility files an updated replacement plan or progress milestone.

Get notified on replacement progress

Subscribers receive an email when this utility updates its LSL plan, files a milestone report, or adjusts replacement timelines. No marketing, no third-party sharing.

By submitting you agree to Privacy Policy. Unsubscribe anytime via the link in any email.

Massachusetts Water Resources Authority (MWRA)

ZipCheckup is not affiliated with this water utility. LSL replacement-program data is sourced from public CCR filings published by the utility. Subscription notifications are based on automated parsing of subsequent CCR releases.

Learn more about Lead and Copper Rule replacement requirements →

Lead Service Line Inventory

Utility-reported lead service line presence and tap-sample lead level under federal LCRI requirements:

None reported
Lead Service Lines Reported
0.00822 mg/L
Tap Sample Lead Level

Below federal action level (0.015 mg/L)

MassDEP reports utility-level presence flag and tap-sampling without per-line breakdown. Customers should inquire with the utility about service line material at a specific address.

Federal LCRI rule (effective October 2024) requires every public water system to inventory its service lines and complete lead-line replacement within 10 years.

Federal Regulatory Status · 2026Q1
LCRR inventory submission: Did not report any required service line types
Latest tap sample on 2022-01-01 did not exceed the federal lead action level.
Population served: 8,533
Reported to Massachusetts

Source: MassDEP LCRR Service Line Inventory · Submitted 2024

ZipCheckup is not affiliated with the utility or state agency. Inventory figures render verbatim from the public LCRI submission cited above; ZipCheckup does not perform inspections or replacements.

Learn about lead in drinking water →

Notable events and violations

This section summarizes events the utility chose to disclose in its most recent Consumer Confidence Report, plus any federal compliance violations the utility recorded against itself. Both lists are utility-authored — ZipCheckup does not audit, judge, or reorder them.

Notable events from the utility's CCR

These bullet entries are the utility's own narration of operational, regulatory, or infrastructure events during the reporting period.

Notable events from Massachusetts Water Resources Authority (MWRA) Consumer Confidence Report:
  • In September 2023, 13 samples from Chelsea showed total coliform bacteria, requiring a Level 1 water quality investigation.

ZipCheckup note: items above reflect what the utility published in its most recent CCR. Federal violation records are also tracked separately by the EPA Safe Drinking Water Information System (SDWIS) — the SDWIS record is the authoritative federal source for any specific regulatory action.

Frequently Asked Questions

Is water from Wilbraham Water Department (mwra) safe to drink?
Wilbraham Water Department (mwra) earns a B safety grade with 0 violations in the past 5 years. Tap water meets EPA standards for most contaminants.
Should I use a water filter?
Wilbraham Water Department (mwra) meets EPA standards, but a water filter can reduce trace contaminants below detectable levels for added peace of mind.
How many people does Wilbraham Water Department (mwra) serve?
Wilbraham Water Department (mwra) serves approximately 8,533 people with drinking water across 2 ZIP codes.
What is Wilbraham Water Department (mwra)'s water source?
Wilbraham Water Department (mwra) draws water from surface water sources. Source type affects which contaminants are most likely to be present.
Is there lead in Wilbraham Water Department (mwra)'s water?
The maximum detected lead level is 0.00563 mg/L. This is within EPA action level guidelines.
What is the demographic profile of Wilbraham Water Department (mwra)'s service area?
The Wilbraham Water Department (mwra) service area has a median household income of $101,832. EPA EJScreen data classifies 43% of the population as disadvantaged, which may indicate greater vulnerability to environmental health risks.
Where does Wilbraham Water Department (mwra) get its water?
Wilbraham Water Department (mwra)'s water is drawn from rivers, lakes, or reservoirs. Surface water sources are more exposed to agricultural runoff, stormwater, and upstream discharges, but they typically receive more intensive treatment before reaching your tap. Based on available data, the source contamination risk is moderate.
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