West Springfield Dpw Water Division
EPA ID: MA1325000 · 28,835 people served · 2 ZIP codes
Over five tracked years, West Springfield Dpw Water Division has stayed completely violation-free for its 28,835 residents.
Data: EPA SDWIS Last verified: 2026-04-02
Service Area Map
Coverage area for West Springfield Dpw Water Division Source: EPA SDWIS service area boundaries.
Service area boundary — Grade B
Service Area Demographics
The West Springfield Dpw Water Division serves a community with a median household income of $70,401 and an estimated 28,635 residents across its service area. Approximately 81% of housing stock was built before 1986, which increases the likelihood of lead service lines and older plumbing.
Environmental Justice Note: 43% of the population in this service area is classified as disadvantaged under EPA's EJScreen criteria. Communities with higher disadvantaged populations often face disproportionate environmental and health burdens, including aging water infrastructure and limited resources for remediation.
💧 Where Does Your Water Come From?
West Springfield Dpw Water Division's water is pumped from underground aquifers. Groundwater is naturally filtered through rock and soil, but it can be vulnerable to PFAS contamination, nitrates from agriculture, and industrial chemicals that seep into the water table.
About 1% of homes in Hampden County, Massachusetts rely on private wells rather than public water systems. Private well owners are responsible for their own water testing and treatment.
Infrastructure Risk
Comparable Water Systems
Similar-sized systems in Massachusetts
Estimated Remediation Costs
Average estimated costs across ZIP codes served by this system
Based on national averages for common remediation projects. Actual costs vary by property. Only issues flagged by EPA, FEMA, or state data for each ZIP code are included.
System Overview
West Springfield Dpw Water Division (EPA ID: MA1325000) is a community water system in Massachusetts that serves approximately 28,835 people from groundwater sources.
This system provides water to 2 ZIP codes across 1 community.
Average Home Safety Score: B (81/100)
Based on water quality violations, lead levels, and radon risk across all ZIP codes served by this system.
Violation History
Lead & Copper
EPA Lead and Copper Rule sampling data for ZIP codes served by this system:
Radon Risk in Service Area
Dominant radon zone for ZIP codes served by this system: Zone 2 (Moderate Risk)
The EPA recommends testing homes in Zone 1 and Zone 2 areas for radon.
Need help with your water quality?
Typical cost: Water test: typically $20–$50 (DIY kit) · Professional inspection: $150–$400
Find the Right Water FilterFree tip: Let cold water run for 2 minutes before drinking — this helps flush lead from your pipes.
ZIP Codes Served
Coverage: 1 ZIP code confirmed via EPA Community Water System Service Area Boundaries v3 plus 1 additional ZIP inferred from SDWIS registry data. The EPA-confirmed set is the most reliable; SDWIS-inferred entries may be narrower than the real deployment area.
Data Sources
This report uses public data from the EPA Safe Drinking Water Information System (SDWIS). View the full compliance record for West Springfield Dpw Water Division (MA1325000) on EPA.gov.
Frequently Asked Questions
Is West Springfield Dpw Water Division water safe to drink?
Based on EPA records, West Springfield Dpw Water Division has no recorded violations in the past 5 years — a positive indicator of water quality management.
How many people does West Springfield Dpw Water Division serve?
West Springfield Dpw Water Division serves approximately 28,835 people across 2 ZIP codes in Massachusetts.
Where does West Springfield Dpw Water Division get its water?
The primary water source is groundwater.
Contact Your Water Utility
Public-record contact information for the water utility serving this system. Use these channels to request water quality reports, ask about service, or report issues directly.
Contact information from Town of West Springfield DPW Water Division Consumer Confidence Report.
ZipCheckup is not affiliated with this water utility, does not act as its agent, and does not provide customer support for it. Contact details shown are public-record information from CCR filings. For service issues, contact the utility directly using the information above.
Water Source & Treatment
Where this water originates and how it's treated before reaching your tap.
Source: Town of West Springfield DPW Water Division Consumer Confidence Report.
ZipCheckup is not affiliated with this water utility. Treatment and source data are sourced from the utility's published CCR filings.
According to the SWAP, our water system had a high susceptibility rating. Risks identified include transportation roadways, agricultural, commercial, industrial, residential land use.
Treatment regime
How this utility classifies its treatment process and what each reported treatment chemical does.
Treatment chemicals and what each one does
Chemical names are reported verbatim by the utility. Purpose categories are ZipCheckup annotations based on standard drinking-water treatment practice.
Watershed exposure sources reported
Land-use and natural conditions identified in the utility's source-water assessment as potential contamination sources upstream of treatment.
Treatment classification and chemical list sourced from Town of West Springfield DPW Water Division Consumer Confidence Report.
Treatment intensity is a ZipCheckup-derived classification based on the chemicals and processes the utility reports. Chemicals and contamination sources are taken verbatim from the utility's CCR filing. Routine federal monitoring and contaminant testing shown elsewhere on this page determine whether the water meets safety standards, not the treatment classification.
Federal UCMR5 PFAS Monitoring: Tested Clean
This water system was tested under the federal EPA Unregulated Contaminant Monitoring Rule (UCMR5). No PFAS compounds were detected.
Current MCL reflects the lowest state-enforceable limit (NYS 10 ppt for PFOA/PFOS, effective August 2020). The federal final MCL of 4 ppt for PFOA/PFOS (EPA April 2024 rule) is not enforceable until April 2029. Detections above 4 ppt but below 10 ppt are below current MCL but above the future federal limit.
Source: U.S. EPA UCMR5 (Unregulated Contaminant Monitoring Rule, 5th cycle) — per-system federal sampling, 2023–2025. EPA UCMR5 monitoring program →
Lead Service Line Inventory
Utility-reported lead service line presence and tap-sample lead level under federal LCRI requirements:
Below federal action level (0.015 mg/L)
MassDEP reports utility-level presence flag and tap-sampling without per-line breakdown. Customers should inquire with the utility about service line material at a specific address.
Federal LCRI rule (effective October 2024) requires every public water system to inventory its service lines and complete lead-line replacement within 10 years.
Source: MassDEP LCRR Service Line Inventory · Submitted 2024
ZipCheckup is not affiliated with the utility or state agency. Inventory figures render verbatim from the public LCRI submission cited above; ZipCheckup does not perform inspections or replacements.
Aesthetic water quality
These measurements describe the look, taste, and feel of the water this utility delivers. They are not contaminant violations — they sit alongside federal Secondary Maximum Contaminant Levels (SMCLs) which the EPA publishes as non-enforceable guidance.
Aesthetic measurements from Town of West Springfield DPW Water Division Consumer Confidence Report.
Aesthetic measurements are reported by the utility from its annual sampling. EPA Secondary MCLs are advisory thresholds — values outside them indicate aesthetic concerns such as taste or appearance, not health violations. Federal contaminant testing is shown in the sections above.
Notable events and violations
This section summarizes events the utility chose to disclose in its most recent Consumer Confidence Report, plus any federal compliance violations the utility recorded against itself. Both lists are utility-authored — ZipCheckup does not audit, judge, or reorder them.
Notable events from the utility's CCR
These bullet entries are the utility's own narration of operational, regulatory, or infrastructure events during the reporting period.
- The town used its emergency interconnection for one day, on April 18, to purchase drinking water from the Springfield Water and Sewer Commission.
ZipCheckup note: items above reflect what the utility published in its most recent CCR. Federal violation records are also tracked separately by the EPA Safe Drinking Water Information System (SDWIS) — the SDWIS record is the authoritative federal source for any specific regulatory action.
How Water Systems Appear in Rankings
Water systems are evaluated by violation history, contaminant detections, and service population. Larger systems with more service connections appear in more rankings.