Turners Falls Water Department
EPA ID: MA1192000 · 8,080 people served · 4 ZIP codes
Over five tracked years, Turners Falls Water Department has stayed completely violation-free for its 8,080 residents.
Data: EPA SDWIS Last verified: 2026-04-02
Service Area Map
Coverage area for Turners Falls Water Department Source: EPA SDWIS service area boundaries.
Service area boundary — Grade C
Service Area Demographics
The Turners Falls Water Department serves a community with a median household income of $71,106 and an estimated 8,543 residents across its service area. Approximately 82% of housing stock was built before 1986, which increases the likelihood of lead service lines and older plumbing.
💧 Where Does Your Water Come From?
Turners Falls Water Department's water is pumped from underground aquifers. Groundwater is naturally filtered through rock and soil, but it can be vulnerable to PFAS contamination, nitrates from agriculture, and industrial chemicals that seep into the water table.
About 1% of homes in Franklin County, Massachusetts rely on private wells rather than public water systems. Private well owners are responsible for their own water testing and treatment.
Infrastructure Risk
Comparable Water Systems
Similar-sized systems in Massachusetts
Estimated Remediation Costs
Average estimated costs across ZIP codes served by this system
Based on national averages for common remediation projects. Actual costs vary by property. Only issues flagged by EPA, FEMA, or state data for each ZIP code are included.
System Overview
TURNERS FALLS WATER DEPT (EPA ID: MA1192000) is a community water system in Massachusetts that serves approximately 8,080 people from groundwater sources.
This system provides water to 4 ZIP codes across 4 communities.
Average Home Safety Score: C (68/100)
Based on water quality violations, lead levels, and radon risk across all ZIP codes served by this system.
Violation History
Lead & Copper
EPA Lead and Copper Rule sampling data for ZIP codes served by this system:
Radon Risk in Service Area
Dominant radon zone for ZIP codes served by this system: Zone 2 (Moderate Risk)
The EPA recommends testing homes in Zone 1 and Zone 2 areas for radon.
Need help with your water quality?
Typical cost: Water test: typically $20–$50 (DIY kit) · Professional inspection: $150–$400
Find the Right Water FilterFree tip: Let cold water run for 2 minutes before drinking — this helps flush lead from your pipes.
ZIP Codes Served
Coverage: 3 ZIP codes confirmed via EPA Community Water System Service Area Boundaries v3 plus 1 additional ZIP inferred from SDWIS registry data. The EPA-confirmed set is the most reliable; SDWIS-inferred entries may be narrower than the real deployment area.
Data Sources
This report uses public data from the EPA Safe Drinking Water Information System (SDWIS). View the full compliance record for Turners Falls Water Department (MA1192000) on EPA.gov.
Frequently Asked Questions
Is Turners Falls Water Department water safe to drink?
Based on EPA records, Turners Falls Water Department has no recorded violations in the past 5 years — a positive indicator of water quality management.
How many people does Turners Falls Water Department serve?
Turners Falls Water Department serves approximately 8,080 people across 4 ZIP codes in Massachusetts.
Where does Turners Falls Water Department get its water?
The primary water source is groundwater.
Contact Your Water Utility
Public-record contact information for the water utility serving this system. Use these channels to request water quality reports, ask about service, or report issues directly.
Contact information from Turners Falls Water Department Consumer Confidence Report.
ZipCheckup is not affiliated with this water utility, does not act as its agent, and does not provide customer support for it. Contact details shown are public-record information from CCR filings. For service issues, contact the utility directly using the information above.
Water Source & Treatment
Where this water originates and how it's treated before reaching your tap.
Source: Turners Falls Water Department Consumer Confidence Report.
ZipCheckup is not affiliated with this water utility. Treatment and source data are sourced from the utility's published CCR filings.
The Department of Environmental Protection (DEP) has prepared a Source Water Assessment Program (SWAP) for the water supply source serving this water system. This report is a planning tool to support local and state efforts to improve water supply protection. Although the TFWD has many safeguards in place, the overall susceptibility ranking to contamination of the groundwater supplies is high, based on the presence of numerous high-ranking threat land-uses within the Zone II water supply protection areas. The report commends our water system on its proactive approach to source protection.
Treatment regime
How this utility classifies its treatment process and what each reported treatment chemical does.
Treatment chemicals and what each one does
Chemical names are reported verbatim by the utility. Purpose categories are ZipCheckup annotations based on standard drinking-water treatment practice.
Watershed exposure sources reported
Land-use and natural conditions identified in the utility's source-water assessment as potential contamination sources upstream of treatment.
Treatment classification and chemical list sourced from Turners Falls Water Department Consumer Confidence Report.
Treatment intensity is a ZipCheckup-derived classification based on the chemicals and processes the utility reports. Chemicals and contamination sources are taken verbatim from the utility's CCR filing. Routine federal monitoring and contaminant testing shown elsewhere on this page determine whether the water meets safety standards, not the treatment classification.
Federal UCMR5 PFAS Monitoring: Tested Clean
This water system was tested under the federal EPA Unregulated Contaminant Monitoring Rule (UCMR5). No PFAS compounds were detected.
Current MCL reflects the lowest state-enforceable limit (NYS 10 ppt for PFOA/PFOS, effective August 2020). The federal final MCL of 4 ppt for PFOA/PFOS (EPA April 2024 rule) is not enforceable until April 2029. Detections above 4 ppt but below 10 ppt are below current MCL but above the future federal limit.
Source: U.S. EPA UCMR5 (Unregulated Contaminant Monitoring Rule, 5th cycle) — per-system federal sampling, 2023–2025. EPA UCMR5 monitoring program →
PFAS Substances Detected in This System
This water system's Consumer Confidence Report disclosed the following PFAS compounds. Levels are from the utility's most recent reporting cycle.
In April 2024, EPA finalized the first National Primary Drinking Water Regulation for six PFAS. Public water systems have until 2029 to comply. EPA — PFAS regulation overview →
Source: Consumer Confidence Report disclosed by Turners Falls Water Department.
ZipCheckup is not affiliated with this water utility. PFAS detection data is sourced from public Consumer Confidence Reports filed by the utility itself.
Lead Service Line Inventory
Utility-reported lead service line presence and tap-sample lead level under federal LCRI requirements:
Below federal action level (0.015 mg/L)
MassDEP reports utility-level presence flag and tap-sampling without per-line breakdown. Customers should inquire with the utility about service line material at a specific address.
Federal LCRI rule (effective October 2024) requires every public water system to inventory its service lines and complete lead-line replacement within 10 years.
Source: MassDEP LCRR Service Line Inventory · Submitted 2024
ZipCheckup is not affiliated with the utility or state agency. Inventory figures render verbatim from the public LCRI submission cited above; ZipCheckup does not perform inspections or replacements.
How Water Systems Appear in Rankings
Water systems are evaluated by violation history, contaminant detections, and service population. Larger systems with more service connections appear in more rankings.
Frequently Asked Questions
What You Can Do
Test your water
Home test kits can detect lead, bacteria, and other contaminants at your tap. Find the right filter →
Check your specific ZIP code
Water quality can vary within a system. View nearest ZIP report →
Contact your utility
Turners Falls Water Department (EPA ID: MA1192000) — request the latest Consumer Confidence Report or ask about specific contaminants.