Monitoring Violations IN

New Haven Water Department

EPA ID: IN5202009 · 15,700 people served · 3 ZIP codes

Based on the latest federal compliance data, New Haven Water Department has 1 violation that the EPA has not yet closed — those outstanding findings are part of the enforcement record for a utility that delivers water to approximately 15,700 people throughout its service territory.

Data: EPA SDWIS Last verified: 2026-04-02

C · 62
Avg Safety Score
15,700
People Served
3
ZIP Codes Served
3
Violations (5yr)
Surface Water
Water Source
0.00295 mg/L
Max Lead Level
Zone 1
Radon Risk · High
3
Contaminants Flagged
$79K
Median Home Value in Service Area

Service Area Map

Coverage area for New Haven Water Department Source: EPA SDWIS service area boundaries.

Service area boundary — Grade C

Service Area Demographics

$44,601
Median Household Income
54,313
Service Area Population
41%
Disadvantaged Population
50th
Poverty Percentile
30th
Energy Burden Percentile
80%
Pre-1986 Housing

The New Haven Water Department serves a community with a median household income of $44,601 and an estimated 54,313 residents across its service area. Approximately 80% of housing stock was built before 1986, which increases the likelihood of lead service lines and older plumbing.

Environmental Justice Note: 41% of the population in this service area is classified as disadvantaged under EPA's EJScreen criteria. Communities with higher disadvantaged populations often face disproportionate environmental and health burdens, including aging water infrastructure and limited resources for remediation.

🌊 Where Does Your Water Come From?

Surface Water

New Haven Water Department's water is drawn from rivers, lakes, or reservoirs. Surface water sources are more exposed to agricultural runoff, stormwater, and upstream discharges, but they typically receive more intensive treatment before reaching your tap.

Elevated Risk
Source Contamination Risk
40th
Wastewater Discharge Proximity
70th
Superfund Site Proximity

About 1% of homes in Allen County, Indiana rely on private wells rather than public water systems. Private well owners are responsible for their own water testing and treatment.

Superfund Proximity Note: This service area ranks in the 70th percentile nationally for proximity to Superfund (NPL) sites.

Infrastructure Risk

66 yr
Avg Pipe Age
Galvanized Steel or Copper
Pipe Material
7 yr
Est. Remaining Life
Moderate Wear
Decay Status
Installed 90% of expected lifespan used End of life

Detected Contaminants

How New Haven Water Department compares to EPA limits

Haloacetic Acids (HAA5) 1 mg/L (EXCEEDS LIMIT)
0 EPA Limit: 0.06 mg/L
Cancer risk; reproductive & developmental effects

What This Means For You

Haloacetic Acids (HAA5) at 1 mg/L exceeds the EPA maximum of 0.06 mg/L. Cancer risk; reproductive & developmental effects. Consider granular activated carbon (GAC) filtration.

Stage 1 DBP Rule at 1 mg/L exceeds the EPA maximum of mg/L.

Surface Water Treatment Rule at 1 mg/L exceeds the EPA maximum of mg/L.

PFAS Detected in Service Area

PFAS ("forever chemicals") have been detected in water serving this system's area. 6 detections recorded.

State limits: PFOA: 0.012 ppt, PFOS: 0.012 ppt, PFHxS: 0.089 ppt
Health concern: PFAS are linked to cancer, thyroid disease, immune suppression, and developmental effects. They do not break down naturally.
Recommended filter: Reverse osmosis (RO) or activated carbon filters certified for PFAS removal. Find the right filter →

Haloacetic Acids (HAA5) was detected in this water system. granular activated carbon (GAC) filtration can reduce exposure.

Find a certified water filter →

Comparable Water Systems

Similar-sized systems in Indiana

C 29 violations
D 0 violations
C 6 violations
C 12 violations
Madison Water Department
15,323 people
C 11 violations

Estimated Remediation Costs

Average estimated costs across ZIP codes served by this system

Radon Mitigation Flood Insurance PFAS Treatment Water Filtration
Radon Mitigation $1,200
Flood Insurance $1,200
PFAS Treatment $500
Water Filtration $200
Total Estimated Cost $3,100

Based on national averages for common remediation projects. Actual costs vary by property. Only issues flagged by EPA, FEMA, or state data for each ZIP code are included.

Cost of Inaction

If water quality issues in this service area are not addressed, the estimated financial impact per household is:

Estimated Healthcare Costs $500

Annual per household (CDC est.)

PFAS Exposure — Lifetime Cost $1,000

Per person (emerging research est.)

Estimated Cumulative Cost Per Household

5 years
$2,665
10 years
$5,330
20 years
$10,660

Compare: Estimated remediation cost is $3,100 (one-time) vs. $5,330 in estimated inaction costs over 10 years.

Estimates based on published EPA, CDC, and peer-reviewed research. Individual costs vary by household size, property, and health factors. These are conservative lower-bound estimates intended for awareness, not financial advice.

System Overview

New Haven Water Department (EPA ID: IN5202009) is a community water system in Indiana that serves approximately 15,700 people from surface water sources.

This system provides water to 3 ZIP codes across 2 communities.

Average Home Safety Score: C (62/100)

Based on water quality violations, lead levels, and radon risk across all ZIP codes served by this system.

Violation History

3 monitoring/reporting violations recorded. These are procedural violations (missed tests or late reports), not necessarily water safety issues.

Recent Violations

Date Contaminant Type Status
July 1, 2025 Surface Water Treatment Rule Monitoring Unresolved
January 1, 2025 Haloacetic Acids (HAA5) Monitoring Resolved

Contaminants Detected

The following contaminants have been flagged in EPA records for this water system:

Contaminant Category Violations Health-Based
Haloacetic Acids (HAA5) Disinfection Byproducts 1 No
Stage 1 DBP Rule Treatment Failure 1 No
Surface Water Treatment Rule Treatment Failure 1 No

Lead & Copper

EPA Lead and Copper Rule sampling data for ZIP codes served by this system:

ZIP Code Lead Level Exceeds Limit Sample Date
46774 0.00295 mg/L No N/A

Radon Risk in Service Area

Dominant radon zone for ZIP codes served by this system: Zone 1 (High Risk)

The EPA recommends testing homes in Zone 1 and Zone 2 areas for radon.

Need help with your water quality?

Typical cost: Water test: typically $20–$50 (DIY kit) · Professional inspection: $150–$400

Find the Right Water Filter

Free tip: Let cold water run for 2 minutes before drinking — this helps flush lead from your pipes.

ZIP Codes Served

Coverage: Service area ZIP codes sourced from EPA Community Water System Service Area Boundaries v3 (March 2026 release). These ZIPs reflect the actual deployment footprint recorded by IN or modeled from parcel and building-footprint data.

Data Sources

This report uses public data from the EPA Safe Drinking Water Information System (SDWIS). View the full compliance record for New Haven Water Department (IN5202009) on EPA.gov.

Frequently Asked Questions

Is New Haven Water Department water safe to drink?

New Haven Water Department has only monitoring/reporting violations, which are procedural in nature. The system meets federal health-based standards.

How many people does New Haven Water Department serve?

New Haven Water Department serves approximately 15,700 people across 3 ZIP codes in Indiana.

Where does New Haven Water Department get its water?

The primary water source is surface water.

Contact Your Water Utility

Public-record contact information for the water utility serving this system. Use these channels to request water quality reports, ask about service, or report issues directly.

Phone
260-748-7056
ZipCheckup is not affiliated with this water utility, does not act as its agent, and does not provide customer support for it. Contact details shown are public-record information from CCR filings. For service issues, contact the utility directly using the information above.

Contact information from New Haven City Utilities Consumer Confidence Report.

ZipCheckup is not affiliated with this water utility, does not act as its agent, and does not provide customer support for it. Contact details shown are public-record information from CCR filings. For service issues, contact the utility directly using the information above.

Water Source & Treatment

Where this water originates and how it's treated before reaching your tap.

Disinfectant used
Chlorine
Treatment chemicals reported
chlorinechlorine dioxide

Source: New Haven City Utilities Consumer Confidence Report.

ZipCheckup is not affiliated with this water utility. Treatment and source data are sourced from the utility's published CCR filings.

Treatment regime

How this utility classifies its treatment process and what each reported treatment chemical does.

Treatment classification
Standard
Disinfection plus one or more treatment additives — typically corrosion control, pH adjustment, or fluoridation. Standard regime for utilities serving treated municipal water.

Treatment chemicals and what each one does

Chemical names are reported verbatim by the utility. Purpose categories are ZipCheckup annotations based on standard drinking-water treatment practice.

Disinfectant
Inactivates bacteria, viruses, and parasites in the treated water.
chlorinechlorine dioxide

Treatment classification and chemical list sourced from New Haven City Utilities Consumer Confidence Report.

Treatment intensity is a ZipCheckup-derived classification based on the chemicals and processes the utility reports. Chemicals and contamination sources are taken verbatim from the utility's CCR filing. Routine federal monitoring and contaminant testing shown elsewhere on this page determine whether the water meets safety standards, not the treatment classification.

Federal UCMR5 PFAS Monitoring: Detected

This water system was tested under the federal EPA Unregulated Contaminant Monitoring Rule (UCMR5). PFAS compounds were detected below the current state-enforceable MCL.

Samples collected
116
Detections
3
Latest sample
9/10/2025
Highest analyte
PFPeA: 8.1 ppt
Analyte Max detected Current MCL Status
PFPeA 8.1 ppt
PFHxA 5.6 ppt

Current MCL reflects the lowest state-enforceable limit (NYS 10 ppt for PFOA/PFOS, effective August 2020). The federal final MCL of 4 ppt for PFOA/PFOS (EPA April 2024 rule) is not enforceable until April 2029. Detections above 4 ppt but below 10 ppt are below current MCL but above the future federal limit.

Source: U.S. EPA UCMR5 (Unregulated Contaminant Monitoring Rule, 5th cycle) — per-system federal sampling, 2023–2025. EPA UCMR5 monitoring program →

Understand PFAS health context and filtration →

Lead Service Line Inventory

Service line breakdown reported under the federal Lead and Copper Rule Improvements (LCRI) inventory requirement:

462
Confirmed Lead
0
Galvanized — Replacement Required
0
Unknown Material
5,918
Confirmed Non-Lead

Federal LCRI rule (effective October 2024) requires every public water system to inventory its service lines and complete lead-line replacement within 10 years.

Federal Regulatory Status · 2026Q1
LCRR inventory submission: Reported all required service line types
Latest tap sample on 2021-01-01 did not exceed the federal lead action level.
Population served: 15,700
Reported to Indiana

Source: EPA SDWIS Federal Service Line Inventory (Phase 2) · Submitted 2026

ZipCheckup is not affiliated with the utility or state agency. Inventory figures render verbatim from the public LCRI submission cited above; ZipCheckup does not perform inspections or replacements.

Learn about lead in drinking water →

Hard water detected in New Haven City Utilities

Your utility reported water hardness of 122 ppm CaCO₃ (7.1 grains per gallon) in its most recent Consumer Confidence Report. This is in the moderately hard range and may cause scale buildup, reduced appliance lifespan, and dry skin or hair.

Solutions for hard water

There are three common approaches to treating hard water: salt-based ion-exchange softeners (most effective, require salt refills), salt-free conditioners (lower maintenance, scale prevention only), and reverse osmosis at the kitchen sink (cooking and drinking water only). Aquasana, EcoWater, Pelican, and SpringWell are among the major US brands.

Recommended Aquasana system for your hardness level

Paid Partner. ZipCheckup earns commission on Aquasana purchases. We do not test water or verify product effectiveness for specific hardness levels — manufacturer claims are theirs alone. Consult a certified water-quality professional for personalized advice.

Hardness data parsed from this utility's most recent Consumer Confidence Report. Severity bands per USGS hard water classification.

How Water Systems Appear in Rankings

Water systems are evaluated by violation history, contaminant detections, and service population. Larger systems with more service connections appear in more rankings.

Frequently Asked Questions

Is water from New Haven Water Department safe to drink?
New Haven Water Department has a C safety grade based on 3 recorded violations. Some contaminants may exceed EPA limits — independent testing is recommended.
What contaminants are in New Haven Water Department's water?
Detected contaminants include Haloacetic Acids (HAA5), Stage 1 DBP Rule, Surface Water Treatment Rule. Each is compared against EPA maximum contaminant levels (MCLs) in the detailed breakdown above.
Should I use a water filter?
Given 3 contaminants above EPA limits, a certified water filter can provide an extra layer of protection. The best type depends on specific contaminants in your water.
How many people does New Haven Water Department serve?
New Haven Water Department serves approximately 15,700 people with drinking water across 3 ZIP codes.
What is New Haven Water Department's water source?
New Haven Water Department draws water from surface water sources. Source type affects which contaminants are most likely to be present.
Is there lead in New Haven Water Department's water?
The maximum detected lead level is 0.00295 mg/L. This is within EPA action level guidelines.
What is the demographic profile of New Haven Water Department's service area?
The New Haven Water Department service area has a median household income of $44,601. EPA EJScreen data classifies 41% of the population as disadvantaged, which may indicate greater vulnerability to environmental health risks.
Where does New Haven Water Department get its water?
New Haven Water Department's water is drawn from rivers, lakes, or reservoirs. Surface water sources are more exposed to agricultural runoff, stormwater, and upstream discharges, but they typically receive more intensive treatment before reaching your tap. Based on violation history and environmental factors, the source contamination risk is currently elevated.

What You Can Do

1

Test your water

Home test kits can detect lead, bacteria, and other contaminants at your tap. Find the right filter →

2

Check your specific ZIP code

Water quality can vary within a system. View nearest ZIP report →

3

Contact your utility

New Haven Water Department (EPA ID: IN5202009) — request the latest Consumer Confidence Report or ask about specific contaminants.

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