RECALL HIGH SEVERITY

NTI residential gas boilers Recall — HIGH Severity

NTI Boilers Inc. · Recalled June 5, 2025 · Appliances

Data source: U.S. Consumer Product Safety Commission (CPSC) Last verified: June 5, 2025

Fire Hazard Poisoning Risk Death Reported

HIGH

Severity

About 323 (In addition, 459 were sold in Canada)

Units Sold

None

Injuries Reported

Consumers should immediately stop using the recalled boilers and contact NTI Boilers to arrange to have a certified technician install the repair at no cost to the consumer. Consumers who must continue using the boiler while awaiting repair should have working smoke and carbon monoxide alarms in their homes.

Remedy

Product Description

This recall involves NTI-brand TRX Series II residential wall-mounted gas boilers with model numbers TRX150, TRX199 and TRX199C. The boilers are gray in color and measure about 20 inches wide and 34 inches high. The serial number, model number and product name are located on the rating plate on the left-hand side of the boiler Model Name/ Number Serial Number(s) or Range TRX Series II / TRX150 3314306C8 (242830000177-250130000073) TRX Series II / TRX199 3314307C8 (242740000006-250220000014) TRX Series II / TRX199C 3314308C8 (242750000127-250410000051)

Reported Injuries

No injuries have been reported as of the recall date.

What You Should Do

The boiler door can fail to seal properly, due to incorrect burner door studs, allowing flames and gases to escape, posing fire and carbon monoxide (CO) poisoning hazards that can result in death or serious injury.

Manufacturer Contact

NTI Boilers toll-free at 800-688-2575 from 7 a.m. to 8 p.m. ET Monday through Friday, email at [email protected], or online at http://www.ntiboilers.com/trx-safety-recall or at www.ntiboilers.com and click on "Urgent Recall" at the top of the page for more information.

Recall Details

Units sold: About 323 (In addition, 459 were sold in Canada)

Sold at: Independent heating and plumbing contractors and wholesale distributors nationwide from September 2024 through February 2025 for between $3,400 and $4,100.

Manufactured by: NTI Boilers Inc., of Canada; NTI Boilers Inc., of Canada

Country of origin: Canada

Source

This recall information is sourced from the U.S. Consumer Product Safety Commission (CPSC). Recall date: June 5, 2025. CPSC Recall Number: 25326.

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